United Insurance Holdings Reviews | Glassdoor

United Insurance Holdings Reviews

4 reviews

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1.9
Star Star Star Star Star
Recommend to a friend
Approve of CEO
(no image)
Don Cronin
1 Rating

Employee Reviews

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  1. "Product Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Analyst in Saint Petersburg, FL
    Current Employee - Product Analyst in Saint Petersburg, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lack of communication at times.

    Cons

    Great work life balance and pay.


  2. Helpful (4)

    "Micro-management to the point of gross mismanagement of the claims dept"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims in Jacksonville, FL
    Current Employee - Claims in Jacksonville, FL
    Doesn't Recommend
    No opinion of CEO

    I have been working at United Insurance Holdings full-time (More than a year)

    Pros

    Pay was good, maybe a little better than average, many great people to work with. A beautiful new office in a great location.

    Cons

    The claims handling process, as well as every other part of the job was severely micromanaged making easy, simple parts of the job into needlessly time consuming tasks. Employee input is met with arrogant, condescending responses that reflect the attitude of distrust and disdain that the upper management has for the employees. The micromanagement, unreliable claims handling software and very inefficient work flows made even the simplest of claims into long drawn out situations and became so bad that it became impossible to complete my job and provide a level of customer service that I wanted to be associated with.

    Advice to Management

    The current management style is perfectly suited for a correctional facilty, or maybe a school for behaviorally challenged children but is ineffective and toxic to a good claims department and will not be tolerated by professional, experienced claims handlers.

    Empower the employees to make decisions, create a culture of respect and trust for the employees. Loyalty requires reciprocity. Claims work can be tough enough without taking friendly fire from those who should have your back.


  3. "Aggressive goals without resources and experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    The people you work with are fun and easy to get along with. Company puts together a lot of fun parties and events throughout the year.

    Cons

    CEO can be a road block delaying projects and needed resources.

    Advice to Management

    Provide your employees with more structure around career advancement and knowledge development.


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  5. "Not the same company once CEO changed from Don Cronin to John Forney"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager

    I worked at United Insurance Holdings full-time (More than 5 years)

    Pros

    Could work remotely sometimes. When Don Cronin was the Pres/CEO is was a great place to work. Don Cronin was a wonderful, grass-roots leader who knew all of the employees.

    Cons

    Change in C-Suite has resulted in a lot of turn-over and dissatisfaction for the working non-management staff. There is little to no encouragement for collaboration. VPs tend to bully. "my way or the highway."

    Advice to Management

    Take a less from Don and the team there up to 2011-12.