United Rentals Reviews in Canada | Glassdoor

United Rentals Canada Reviews

Updated February 22, 2017
9 reviews

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Canada

4.6
Star Star Star Star Star
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United Rentals President & CEO Michael J. Kneeland
Michael J. Kneeland
8 Ratings

9 Employee Reviews

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Pros
Cons
  • People are put in management roles simply because they are friends with upper management (in 25 reviews)

  • Long hours, 12 hour days are not uncommon, five days a week, Saturdays when busy (in 16 reviews)

More Pros and Cons

  1. "Great Place To Work and Learn"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Edmonton, AB (Canada)
    Former Employee - Inside Sales Representative in Edmonton, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Rentals full-time (More than a year)

    Pros

    - Great Team to work with
    - Had Fun
    - Good Pay compared to other industries

    Cons

    - Due to the downturn in the economy, there were many lay offs and for the staff members who were left, they had to pick up the slack.
    - Work life balance is a challenge.

    Advice to Management

    - Need to hire more staff members and managers. It is only a matter of time before people start to burn out.
    - Ask staff members to do other duties (such as administrative duties) to continually challenge them from their everyday routine.
    - Have more events to get staff members to interact with each other and break down the silos that were formed.


  2. "Great company to be a part of."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Whitecourt, AB (Canada)
    Former Employee - Inside Sales Representative in Whitecourt, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Rentals full-time (More than a year)

    Pros

    It is fast-paced, challenging and keeps you on your toes. Always learning new things each and every day. A wonderful team to be a part of.

    Cons

    Some of the management is difficult to work for. Some have a very "corporate mindset" and will only give you attention should you worship the ground they walk on.

    Advice to Management

    They laid off so many, and very unfortunate to say; They got rid of some of the good ones.. Instead, get rid of the sour apples who create a very negative and bad working environment. It boils down to your frontline employees who deal with the customers on a daily basis and they should be the most optimistic and energetic people. Not negative and scared to show up for work each day because the manager is a terrible person.


  3. "Operations Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Moncton, NB (Canada)
    Current Employee - Operations Manager in Moncton, NB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than a year)

    Pros

    Good benefits, well compensated. If you're mobile room for advancement is unlimited.

    Cons

    Very vertical organization, growth can be hampered easily by poor leadership. Under staffed, long hours are needed to complete tasks and incentive structure is very low.

    Advice to Management

    Greater work / life balances need. Incentive pay is very small but is used frequently as motivation which can be very misleading.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Fort McMurray, AB (Canada)
    Current Employee - Territory Manager in Fort McMurray, AB (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at United Rentals (More than a year)

    Pros

    Military friendy, and great co workers

    Cons

    Local & Regional management seems to hold people down due to personal reasons, and can't recognize talent.

    Advice to Management

    Double check resumes and experence of staff throughout their tour with UR


  6. "The company is great to work for, many benefits. It is a little top heavy, and sometimes hard to get decisions made."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Equipment Associate in Calgary, AB (Canada)
    Current Employee - Equipment Associate in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The benefits plan is great. Also cannot complain about the Vacation pay.

    Cons

    Management can be a little disorganized at times. Too many managers leads to chaos and confusion

    Advice to Management

    Work together, make sure that you are on the same page as your other managers so that different messages are not sent around to the employees.


  7. "Deliver tools and equipment to site"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rental Agent in Airdrie, AB (Canada)
    Current Employee - Rental Agent in Airdrie, AB (Canada)
    Recommends
    Neutral Outlook

    I have been working at United Rentals full-time (More than a year)

    Pros

    Its awesome to work here

    Cons

    none that I am aware of


  8. "A great work environment, fun, challenging & rewarding."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development in Toronto, ON (Canada)
    Current Employee - Business Development in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than a year)

    Pros

    UR invests heavily in its people and lets you do your job. Even though it's a massive corporation you still get the feeling that your voice is being heard. This is especially nice when it comes to being part of the strategy side of a business.

    Cons

    The only down side I have experienced so far is that for a diverse company we try to use a "one size fits all" approach to running the business units.

    Advice to Management

    My only advice ( directed to the board level ) is to not settle or promote the "one size fitsa all" mentality. While I realize we need to focus on the overall health of the company I think this can be achieved by letting the business units have some autonomy in terms of how they operate.


  9. Helpful (4)

    "Betrayed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort McMurray, AB (Canada)
    Current Employee - Anonymous Employee in Fort McMurray, AB (Canada)
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at United Rentals full-time (More than a year)

    Pros

    Don't have any at all.

    Cons

    Super micromanagement. This branch has been set up to fail. First of the year they cut our wages and broke our contract, forcing us to work 8 days on, 6 days off at 12 hours a day. Transport equipment is older and constantly breaking down, severely short on mechanics so the guys on shift have to bust there ass all day to try to meet company demanded goals. Poor moral, everyone will be quitting soon.

    Advice to Management

    None because they won't listen anyways.


  10. "Great company, excellent training, drink the koolaid management mentailty"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside-Sales Representative in Saint John, NB (Canada)
    Current Employee - Outside-Sales Representative in Saint John, NB (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than a year)

    Pros

    Great Salary+Commissions
    Nice Company Vehicle
    Good Benefits

    Cons

    Old Equipment
    Push back and lack of new equipment

    Advice to Management

    Listen to your people, encourage and mandate an open door policy. When opportunities arise INVEST, and conserve on areas that are recessed.


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