United Rentals Reviews | Glassdoor

United Rentals Reviews

Updated April 20, 2017
384 reviews

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384 Employee Reviews

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Pros
Cons
  • People are put in management roles simply because they are friends with upper management (in 25 reviews)

  • Long hours, 12 hour days are not uncommon, five days a week, Saturdays when busy (in 16 reviews)

More Pros and Cons

  1. "Branch Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in San Antonio, TX
    Former Employee - Branch Manager in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Rentals full-time (More than 8 years)

    Pros

    Working for United Rentals you got great benefits and pay

    Cons

    Management was not around much

    Advice to Management

    Spend more time growing your middle management teams and help the succeed


  2. "Inside Sales Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Denver, CO
    Former Employee - Inside Sales Representative in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Rentals full-time (More than a year)

    Pros

    I enjoyed the people the most. Benefits were great, 401K match was good but you have to work a minimum of two years to get the pay out and they don't share that part with you. They put you through a training program for equipment knowledge and Rental Man training.

    Cons

    Frustrating working in the call center, the programming is difficult to learn at first and you are on the phone under pressure right away with little to no training. I started in the Sales Associate program with commission opportunity, then moved into ISR role losing my commission. Long hours 7-5 (sometimes 6)


  3. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Washington, DC
    Current Employee - Inside Sales Representative in Washington, DC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at United Rentals full-time (More than 10 years)

    Pros

    Decent benefits
    Decent pay
    Decent perks
    Overall not a bad place to start a career but wouldn't recommend finishing one there. I've been looking for a door for years. I got stuck when I was younger. I recommend coming in learning the trade and moving on.

    Cons

    No work life balance to speak of. Used to have to work Saturdays but not anymore (although a few stores are still open then). Pay is okay but not great. Long hours sometimes. Getting to work at 6 and leaving at 6-7 is not a good way to keep happy employees.

    Advice to Management

    Upper management should care more about the everyday employees. Many are burnt out and agitated and branch managers don't care because they have to much pressure on them from you.


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  5. "Equipment associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Equipment Associate in Hayward, CA
    Current Employee - Equipment Associate in Hayward, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at United Rentals (Less than a year)

    Pros

    Pay
    Hours
    OVertime
    Benefits
    Weekends off
    Able to be Independent

    Cons

    Lazy workers
    Dirty
    Unorganized
    Product is not quality

    Advice to Management

    Direct your employees


  6. "Hard work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Equipment Associate in Bakersfield, CA
    Current Employee - Senior Equipment Associate in Bakersfield, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than 3 years)

    Pros

    Benefits are great. There's lots of options for growth for the right person. You learn to operate all kinds of heavy machinery.

    Cons

    Managers usually ask for too much. Expect long hrs and lots of corrections, because you have to do things the way they want.

    Advice to Management

    Talk to the whole store about operations. Alow people to learn new jobs.... to grow. I was told I would get training not just corrections.


  7. "driver p/d"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - P&D Driver in Old Bridge, NJ
    Current Employee - P&D Driver in Old Bridge, NJ
    Recommends

    I have been working at United Rentals full-time (More than 10 years)

    Pros

    very confort work for last

    Cons

    contact with customers and nice

    Advice to Management

    very nice company


  8. "new management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician II in Bridgeport, WV
    Former Employee - Technician II in Bridgeport, WV
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at United Rentals full-time

    Pros

    benefits , paid time off

    Cons

    management that is two way, will write somebody up for something , then when somebody else does it they dont get writtnen up

    Advice to Management

    new management


  9. "Network needed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Inside Sales Representative in Dallas, TX
    Current Employee - Senior Inside Sales Representative in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than 5 years)

    Pros

    Company has great benefits. Overall upper management seems to care about making thing better for the employees on the gound floor.

    Cons

    A lot of open jobs with in the company are already filled before the job open is even posted. You really need to network to advance in this company.

    Advice to Management

    Stop trying to mold the equipment rental business in to other delivery services. This is a different kind of business own it and make it your own.


  10. Helpful (1)

    "Senior Inside Sales Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Shrewsbury, MA
    Current Employee - Anonymous Employee in Shrewsbury, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than 8 years)

    Pros

    May be different from Branch to Branch, but the Branch I work at is great. Great Management, plenty opportunities to advance.

    Cons

    None that I can think of.


  11. "ISR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Seattle, WA
    Current Employee - Inside Sales Representative in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at United Rentals (More than 8 years)

    Pros

    good place to work and gain experience

    Cons

    career development may take longer than expected

    Advice to Management

    better pay


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