United Rentals Reviews | Glassdoor

United Rentals Reviews

Updated December 14, 2017
441 reviews

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441 Employee Reviews

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Pros
Cons
  • Upper management gives power to people that take sides of "their friends (in 28 reviews)

  • Long hours and unrealistic expectations (in 20 reviews)

More Pros and Cons

  1. "United Rentals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at United Rentals full-time

    Pros

    The Benefits,Co-Workers,Daily Work,Stability, and Work Environment

    Cons

    Outside Sales and Management double standard
    Lack of career advancement opportunities


  2. "Outside Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Representative in Sioux Falls, SD
    Former Employee - Outside Sales Representative in Sioux Falls, SD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Rentals full-time (More than 5 years)

    Pros

    Great Benefits, and Great Pay Structure-For a while. Lots of Training. Lots of freedom in the position. Company provided vehicle, phone, and computer.

    Cons

    Being a PTC the company began a cookie cutter approach to what each branch should be and moved away from generating revenue, offering exceptional customer service, and gaining market share. Began to focus on managing by universal metrics.

    Advice to Management

    In my opinion, a great sales representative is a personality with natural attributes that can be built upon but not trained into someone not possessing the necessary internal drive, competitiveness and passion and will to succeed.

    My advice to managers, is to find these individuals, support them, communicate and motivate. These individuals will succeed regardless of where they go, and if you are to hard on them, interfere with them providing the value proposition the company promotes, and fail to embrace their unique abilities to build relationships, and appreciate that drive-I assure you, they will leave. For me, it seemed that management always wanted to overlook my achievements, sometimes scoring 300-400% of goal revenue generation and rather focus on irrelevant automated tasks, and “New” SFDC processes, neither of which generated nor contributed to any sort of increase in revenue, additional accounts or business. Combine this with an across the board compensation restructuring, unavailable equipment for Rentals nor Sales, and a utilization smoke screen-left me with no choice to make my own business decision, and to leave UR. At one point, I felt I’d be with United for the entirety of my career. It was great for the 5 years that it lasted.

  3. "Great company overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Tech I in Houston, TX
    Current Employee - Service Tech I in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than 3 years)

    Pros

    Good starting pay for a Tech in the area, many benefits, and in my experience the management is very open and approachable

    Cons

    Promotion/advancement is not common among non-salaried employees unless you're willing to relocate, usually a great distance.

    Advice to Management

    More advancement opportunities presented to those capable and worthy


  4. Helpful (1)

    "Awesome Place to Work and Advance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Serice Tech III in Lake Charles, LA
    Current Employee - Field Serice Tech III in Lake Charles, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than a year)

    Pros

    Recognition given for hard work. Managment is well structured and know their direction.

    Cons

    If you dont want to work, simply dont apply

    Advice to Management

    Great Job Folks


  5. "Sales and Service Writer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Fast passed never boring work environment. Employees were well trained for their assigned tasks.

    Cons

    Long hours and unrealistic expectations


  6. "Regional Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Rentals full-time (More than 8 years)

    Pros

    Great work culture, professional, hard working people.

    Cons

    Too Many consulting firms telling Senior Management how to cut cost and re-vamp the company.

    Advice to Management

    Promote your good "working" people and get rid of the overwhelming number of VP's in the company that feel entitled.


  7. "Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    Pros

    The benifits and pay at united is top notch.

    Cons

    Management is awful and make the work environment unbearable.

  8. "Amazing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than a year)

    Pros

    A great company with compassion and Wonder growth opportunity. Tools are provided to help you succeed tremendously! It's all about GROWTH!

    Cons

    Can be hard for some people to succeed if you are not outspoken. You have to speak up! This could be a pro &a a con.

    Advice to Management

    Advertise more to women and be sure to listen to you equipment associates!


  9. "Senior Inside Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time

    Pros

    Good benefits, steady work, overtime opportunity.

    Cons

    Same position for 6 years not many ways to move up


  10. "Corporate politics ruin work life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Mechanic in Stillwater, OK
    Former Employee - Field Mechanic in Stillwater, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at United Rentals full-time (More than 5 years)

    Pros

    Pay was good. Plenty of hours.

    Cons

    Management controls every aspect even if they don't know a thing about repairing or maintaining equipment. Rush rush rush. No communication. No way to move up in the company. Lazy people treated better than the hard workers

    Advice to Management

    Fire toxic management and get some people who actually care about the employees. People who understand what it's like to work in the hot and cold on dirty greasy equipment. People that will listen and change the things that are mentioned. Guide us don't steer us


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