United Rentals Reviews | Glassdoor

United Rentals Reviews

Updated Sep 18, 2019

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Found 656 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
83%
Recommend to a Friend
96%
Approve of CEO
United Rentals CEO Matthew Flannery
Matthew Flannery
51 Ratings
  1. Helpful (1)

    "Great First Sales Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Outside Sales Representative 

    I have been working at United Rentals full-time

    Pros

    Great sales Training, benefit packages, company vehicle, cell phone and lap top.

    Cons

    Not a lot of positive reinforcement from management, have to be on call during your assigned week and were responsible for managing all service calls in the entire metro area 24/7. You could end up with 10 service calls by 8am on Saturday morning when they start at 3AM or you could end up with zero the entire week if you are lucky.

    United Rentals2019-07-03
  2. Helpful (1)

    "Territory Based Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Outside Sales Representative 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at United Rentals

    Pros

    Pay can be good if you are in a good territory. Decent benefits. Company Truck

    Cons

    Territory Based sales position. If there is work being done in your territory you could potentially do well. If there isn't, you probably won't. Nothing proprietary about what United does. You could have up to 20 competitors selling the exact same thing as you, typically at a much lower rate. Recent mergers and acquisitions have added challenges in the field for reps, often phasing out older tenured reps.

    Advice to Management

    Listen to what your reps are saying is happening in their markets. Slow down and get back to the basics

    United Rentals2019-07-16
  3. Helpful (1)

    "Dont apply"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Driver in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at United Rentals full-time for more than 5 years

    Pros

    Holidays paid, free ice disrepect from managers free!

    Cons

    Your just a number.the lowest they can pay you they will, no loyalty to the employee. Their hierarchy is the salesman and cooperate everyone else is a casualty and easily replaceable

    Advice to Management

    Pay attention to who actually deal with the customer on a personal level not impersonal and compensate competitively Not minimal

    United Rentals2019-08-05
  4. "Territory Manager"

    StarStarStarStarStar
    Current Employee - Territory Manager 

    I have been working at United Rentals full-time for more than 5 years

    Pros

    Make your own schedule

    Cons

    Long days and hours, with weekend calls

    United Rentals2019-06-28
  5. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Associate in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time for more than 3 years

    Pros

    This has a high pace work environment very easy to get to know the processes.

    Cons

    The overhead can be a major detractor.

    United Rentals2019-06-24
  6. "Great Employer"

    StarStarStarStarStar
    Former Employee - Branch Manager 

    I worked at United Rentals full-time

    Pros

    Good pay and benefits. All the resources of the largest equipment rental company in the world.

    Cons

    It’s large size also can lead to inefficiency. Recent acquisitions not always well planned for at a local level, leading to confusion on strategy once integrated.

    United Rentals2019-06-24
  7. Helpful (1)

    "High Pay/High Stress/Low Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Outside Sales Representative 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at United Rentals full-time for more than 3 years

    Pros

    Pay and benefits at UR are very good. Easy in sales to earn six figures and to expand your skill set. Branch level management (at least mine) cared about you as an employee. Specialized divisions means you always had a line that could benefit a customer.

    Cons

    A overall sales outlook of burn and turn. Salesforce is used like a sledge hammer and just adds to busy work despite your performance. Beyond branch level is out of touch with local markets and ticking all the boxes is what matters.

    Advice to Management

    Make Salesforce a tool, it is extremely useful, but became only used just so you didnt have to hear about it at the next meeting. Also you hired a sales rep for a reason, listen to what they are telling you, we face the market everyday.

    United Rentals2019-07-04
  8. Helpful (8)

    "Great Organization and Great CEO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Full Time Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time for more than a year

    Pros

    Senior Leadership is engaged, caring and responsive to everyone. Opportunity for growth is tremendous. Training is available for everyone. Strong safety culture. Strong community outreach. Organization is there for everyone in time of need both professional and personal.

    Cons

    I do not have any cons- The organization always looking for innovate and smart ways to grow and improve.

    United Rentals2019-05-22
  9. Helpful (1)

    "Corporate"

    StarStarStarStarStar
    Former Employee - Outside Sales Representative 

    I worked at United Rentals full-time

    Pros

    Company truck health benefits were good.

    Cons

    Branch closures leaving people without work

    Advice to Management

    Give more warning to employees before closures

    United Rentals2019-06-26
  10. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Equipment Associate 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at United Rentals full-time for more than a year

    Pros

    Great pay Plenty of overtime

    Cons

    They let people on drugs stay with out taking a drug test even when they have been notified

    United Rentals2019-06-28
Found 656 reviews