United Rentals 379 Reviews | Glassdoor

United Rentals Reviews

Updated March 21, 2017
379 reviews

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Full-time Part-time

379 Employee Reviews

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Pros
  • They are a verythromycin well known company with good benefits (in 37 reviews)

  • Good pay and opportunity for advancement (in 31 reviews)

Cons
  • People are put in management roles simply because they are friends with upper management (in 25 reviews)

  • Long hours, 12 hour days are not uncommon, five days a week, Saturdays when busy (in 14 reviews)

More Pros and Cons

  1. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great compensation and work atmosphere. Feels like home.

    Cons

    I have nothing negative about the company.


  2. "ISR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Seattle, WA
    Current Employee - Inside Sales Representative in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at United Rentals (More than 8 years)

    Pros

    good place to work and gain experience

    Cons

    career development may take longer than expected

    Advice to Management

    better pay


  3. "Inside Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative
    Current Employee - Inside Sales Representative
    Approves of CEO

    Pros

    Cool industry and #1 in industry

    Cons

    Little growth opportunities unless you relocate


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  5. "Sr Inside Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Inside Sales Representative in Austin, TX
    Former Employee - Senior Inside Sales Representative in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at United Rentals full-time (More than 3 years)

    Pros

    It's a good job. Room for advancement.

    Cons

    Unfortunately, in this market (austin) I was originally leading up to become and Outside Sales Rep but they began hiring only good looking women for the job. These women had no rental experience and couldn't tell you the difference between a backhoe and forklift.


  6. Helpful (1)

    "Field tech IV"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Mechanic in Marshall, TX
    Former Employee - Field Service Mechanic in Marshall, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at United Rentals (Less than a year)

    Pros

    Pay was ok benefits were decent co-workers were good people

    Cons

    Your just a number Although they say family. Very unaware of laws and guide lines for CDL drivers, There is so much more however it is what it is a corporation to big to care.

    Advice to Management

    clean house with area management and district managment


  7. "Sales Managment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook

    I have been working at United Rentals full-time (More than 10 years)

    Pros

    Very open to new technics and technology

    Cons

    Go to market approach


  8. "Good company overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I have been working at United Rentals full-time

    Pros

    Depending on the area, working at United Rentals can be very fast paced and profitable. If you are in an area with a growing economy, there will always be people and companies needing equipment for construction. You are able to get experience in a wide area of fields, including purchasing, inventory management, and logistics.

    Cons

    United Rentals seems strangely averse to investing in decent technology. Proprietary application used for 100% of work activities is deeply powerful, but cumbersome, out of date, and poorly maintained. Inside Sales Reps have access to a quarterly bonus program, but have relatively limited ability to actually affect payout as total amount is tied to both overall location performance as well as district performance.


  9. "Inside sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Rentals full-time (More than 5 years)

    Pros

    It was a good company to work for. I gained lots of experiences.

    Cons

    Some of the branch managers where not gifted in working with employees


  10. "Territory Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative
    Current Employee - Outside Sales Representative
    Recommends
    Approves of CEO

    I have been working at United Rentals full-time (More than 3 years)

    Pros

    As a territory manager you have a lot of freedom to create your own work week. You have high goals to meet each month but you set the pace. They provide a company vehicle, company credit card and cell phone. Lots of opportunity for vertical growth

    Cons

    Make you sign a non-compete. Micro-management using Salesforce is excessive. Constantly changing focus on what they want you to sell. Too much work - not enough money because they keep shrinking your territory

    Advice to Management

    Love the management. Great team.


  11. "Management ruin the company for me"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mechanic in Baton Rouge, LA
    Current Employee - Mechanic in Baton Rouge, LA
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    If they want you they will pay! During the flood company spared no time with assisting employees and family. Company also have opportunity for growth

    Cons

    The the New Orleans/ Baton Rogue Metro its a good ol boy atmosphere.This area is run by saleman, if you question a salman who have been there a period of time because the salman want to give a customer a credit or a "loaner", you are pounced on through email as if you are not doing your job. Store managers do not hire employees upper management put extended family in positions that they are not qualified for. There are many family members that work in this area. Hiring has completely STOPPED, employees who have left have never been replace when it comes to drivers and mechanics, but they continue to hire salesman, who were fired form other companies. Managers are even dating employees this area in the time I have worked here is on a downward spiral.

    Advice to Management

    This is a great company, but this area will lose great mechanics and drivers if upper management is not held accountable, This area is in need of a serious shake up.

    United Rentals Response

    Sep 9, 2016 – Human Resources

    Thank you for taking the time to comment. We regret to hear your characterization of your experience with the Company. United Rentals has policies that prohibit many of the activities you ... More



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