United Site Services Reviews | Glassdoor

United Site Services Reviews

Updated September 11, 2017
38 reviews

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2.2
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Ron Carapezzi
24 Ratings

38 Employee Reviews

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  1. "Dropped off and picked up units upon customers request"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Site Services full-time

    Pros

    Ireally loved the job was fun

    Cons

    no recognition for hard work low pay no bonuses

    Advice to Management

    Under new management now so don't know how it it now


  2. Helpful (1)

    "North Salt Lake"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver in North Salt Lake, UT
    Current Employee - Driver in North Salt Lake, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at United Site Services full-time (More than 3 years)

    Pros

    Benefits, a lot of mandatory overtime if you want that.

    Cons

    A lot of mandatory overtime. They treat you like a robot and not a person. 55-80 hour work weeks. They make your routes so big that it's not even possible to finish them. All of the long term employees are starting to leave.

    Advice to Management

    This company is so disorganized and only cares about making money for the share holders.

  3. Helpful (2)

    "NON MOTIVATING"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - N/A in Houston, TX
    Current Employee - N/A in Houston, TX
    Doesn't Recommend
    No opinion of CEO

    I have been working at United Site Services full-time (More than 3 years)

    Pros

    Doesnt micro-manage and trust employees to make decisions.

    Cons

    Too many hours, does not give yearly raises, havent had a raise in years but I'm told I am an excellent employee. Company does not provide the tools needed to do the job, equipment is old always breaking down. Manager misses alot of work himself then is stern when others just want one day off.

    Advice to Management

    If you want to keep good employees take care of them. Do not use and abuse them. Pay them what they are worth and at least keep the pay within the market. This should be a "career" not a "job".


  4. Helpful (1)

    "Dispatch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at United Site Services full-time

    Pros

    Overtime, meeting new people, busy, vending machines

    Cons

    Stressful, lack of communication, underpaid, favoritism

    Advice to Management

    Please pay more attention to your employees. Remember they make this business going.


  5. Helpful (1)

    "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver in Salinas, CA
    Current Employee - Driver in Salinas, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Site Services full-time (More than 8 years)

    Pros

    As of starting this year the company has really changed its approach to employees,yes all those reviews below are true but I believe from here and on the company is getting better and in the near future it's Gona be a company that people are Gona wana work for,so if I was you apply now!! Company is heading in the right direction and fast.

    Cons

    All other reviews of the company are true,long hours not a lot of pay,company is changing for the better

    Advice to Management

    Your going in the right direction.service techs are the bread and butter so treat them good and service will be outstanding


  6. Helpful (3)

    "Customer Care is a joke (I speak solely about this dept in my review)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Westborough, MA
    Current Employee - Customer Care Representative in Westborough, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at United Site Services full-time (More than a year)

    Pros

    Good pay
    Free pizza every other friday
    Great benefits and time off

    Cons

    Micro managing
    Drives us like slaves
    Little care for customers
    ZERO follow up
    1 call in queue? expect 10 emails asking you to jump in
    WAY to uptight lower management
    Busy working on something important? Not as important as something they want you to do
    No care for you taking responsibilty
    The only thing cared about is the phone being answered, not you calling someone back with an answer
    The belief that if you can remember to ask every question on the phone that you are now qualified for management, not true.

    Advice to Management

    Chill the hell out


  7. "Collections"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Modesto, CA
    Former Employee - Anonymous Employee in Modesto, CA

    I worked at United Site Services full-time (More than 3 years)

    Pros

    Flexibility, friendly management, some nice coworkers ... emphasize on "some"

    Cons

    The unhealthy environment, constantly dealing with unprofessionalism and a lot of gossip.

    Advice to Management

    Kill the gossip

  8. Helpful (3)

    "Difficult work environment. Definitely not into teamwork. Demands very high for quantity and coworkers have no time or d"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Accountant in Southborough, MA
    Former Employee - Senior Accountant in Southborough, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Free pizza on friday...bonus available if you can stand the stress

    Cons

    No teamwork and no comradeship from piers. Supervisors grown upon you if you come in at 8 am and leave at 6 pm..No assistance offered to help you with your work

    Advice to Management

    Train and work with your employees as a team


  9. Helpful (1)

    "Run Away"

    StarStarStarStarStar
    Former Employee - Customer Service Representative in Westborough, MA
    Former Employee - Customer Service Representative in Westborough, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at United Site Services full-time (More than a year)

    Pros

    Pizza Day was the only pro

    Cons

    Low pay, terrible managers, no room for growth


  10. Helpful (2)

    "Workplace Environment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at United Site Services full-time

    Pros

    Office activities such as casual dress up day, celebrating monthly birthdays, fun team competitions, breakfast Fridays and occasional theme parties help to keep employees motivated.

    Cons

    A lot of gossip, drama, and favoritism between co-workers and upper management makes the energy of the workplace heavy and keeps the environment unprofessional.


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