United Stationers Reviews | Glassdoor

United Stationers Reviews

Updated December 11, 2016
105 reviews

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Full-time Part-time

105 Employee Reviews

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  1. "Good company, forward looking, industry leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director In Finance Function in Deerfield, IL
    Former Employee - Director In Finance Function in Deerfield, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Constant growth and expansion into new business lines through acquisition.
    Business changes keep job interesting and fresh.
    Good benefits
    Activities of United Foundation are fun, and offer chance to use your time, talents and treasures to support charitable causes..

    Cons

    Finance under resourced for special project work that is expected to be completed in addition to regular role.
    Many lateral moves in finance, but very difficult to move up to higher level role
    Low margin business means that costs are tightly controlled.

    Advice to Management

    Provide adequate resources to Finance area for special projects. People want to do a good job and need to make difficult choices between work and family life. Continue to invest in higher margin businesses.


  2. Helpful (2)

    "It is a good company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Distribution Associate in Tukwila, WA
    Former Employee - Distribution Associate in Tukwila, WA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The coworkers were very friendly and the managers were very hands on, If needed they jumped in to help on the line.

    Cons

    A 8 hour day is not the norm more like 10 or sometimes 11 hours in a shift.


  3. "Nice place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Orchard Park, NY
    Former Employee - Customer Care Representative in Orchard Park, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Monday through Friday schedule. It was great not working weekends ever. It was nice to "turn off the job" the moment I walked out each night. I made many great friends.

    Cons

    This could be very monotonous work at times. Call center environment at its core. Not everyone in same position/title held to equal standards. Like any company, there were plenty of office politics, but this place seemed to have pockets where "who you know" was more important than how hard you worked.

    Advice to Management

    Avoid cursing/vulgarity during team meetings (may not apply to all teams, just the one I was on).


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  5. "United Stationers is a great and rewarding company to work for. They believe in doing the right thing by their employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Supervisor in Atlanta, GA
    Former Employee - Customer Care Supervisor in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Stationers full-time (More than 3 years)

    Pros

    United Stationers provide a work life balance for there in employees and believe in the overall health and well being of its employees.

    Cons

    The only pros to working for United Stationers is that if you work anywhere besides HQ in Deerfield, there is not much room for advancement or growth within the company if you are already in management.

    Advice to Management

    Management was fair over all. Would suggest adding more training and opportunities for lateral and promotional moves within the company other than HQ office.


  6. Helpful (1)

    "Ok in between job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Distribution Associate I in Tempe, AZ
    Current Employee - Distribution Associate I in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at United Stationers full-time (Less than a year)

    Pros

    Getting paid every week! Getting paid every week!! Getting paid every week!!! It's an ok job. Nothing to brag about. If your're looking for something to pay the bills this is the job. Nothing more. Just keep to yourself and you'll be fine.

    Cons

    Management is very unfriendly. There is no orientation when you get hired, If you have a question about policy, their response is to "refer to the employee handbook" which makes me think that they don't know the policies... There's no HR in the building. If you need to talk to HR you would need to call. My boss dropped the "F" bomb my first day. Very unprofessional. Management barking and yelling at employees. Management discussing personal issues between team members... I pray that I don't have a personal issue I need to discuss with my boss because the whole warehouse will know about it.

    Advice to Management

    YOU ALL NEED MANAGEMENT TRAINING!!!


  7. Helpful (1)

    "The BLack Hole!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Distribution Worker in Houston, TX
    Former Employee - Distribution Worker in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I worked at United Stationers full-time (More than 5 years)

    Pros

    Great Benefits, PTO, you practically have to fire yourself.

    Cons

    They believe that because the benefits a great that it's okay to pay low pay rates. There is no room to grow especially if you are good in a specifi area. Many of the good positions are held by employees who have been there 15-30plus (this is over 30 positions) and you have to wait until they retire to get anythig close. However, In spite of the lack of growth and low compensation it easy to get comfortable with stability and great benefits...Dont get stuck!

    Advice to Management

    Pay your employees more!


  8. Helpful (4)

    "Horrible Company to Work For. Run The Other Way."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Deerfield, IL
    Former Employee - Anonymous Employee in Deerfield, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at United Stationers full-time

    Pros

    Good coworkers
    Good vacation and sick days off

    Cons

    Upper management has no idea how to run their department or manage employees.
    Managers, VP's and Directors lack people skills..
    A LOT of corporate politics.
    Upper management will lie to your face.
    Management will make promises but nothing will ever follow through. They will lie to you to buy more time so they don't have to follow through on the promise.
    Work from home policy is a company wide policy but it all depends on your manager if they will allow it. It varies from person to person.
    Managers and VP's will NOT promote from within the company even if you have 5, 10 or 15 years of experience. They prefer to hire their relative, friend or a previous coworker from their old jobs to fill new positions.
    Many old employees who have been with the company for 15, 20 or 30 years refuse to except change and have been in the same position all their life. They refuse to leave even if they have been demoted..
    HR department is a joke. It is very difficult to get hold of someone in HR to answer your questions or address concerns. it takes days if not weeks to get a face -to-face meeting with someone in HR.
    Don't expect an orientation when you are hired. You'll meet someone from HR that you've never heard of and they will give you a very ugly mug, have you sign a few pieces documents and off you go. You'll be lucky if someone from your department will meet you and bring you to your department.
    Lack of communication within various departments.
    This industry is declining and they have no solid future plan on how to survive.
    if you suggest changes the upper management is willing to listen but that's where it stops. Nothing ever gets done.
    No sense of belonging to a department. Everyone does their own thing.
    There aren't any perks such as Christmas party or summer picnic. This depends on your manager whether they want to have a party or not.

    Advice to Management

    Promote from within the company.
    Stop favoritism with employees.
    Hire good managers and VP's based on experience and not based on your relationship with the person.
    Take action against manager, VP's and Directors if constant complaints are made against them.
    Create a corporate culture.
    Hire young and talented people with experience.
    .


  9. Helpful (1)

    "good stable company but slow to evolve."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Orchard Park, NY
    Current Employee - Customer Care Representative in Orchard Park, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Stationers full-time (More than 3 years)

    Pros

    Grading of the phone calls/emails are based on the customer experience and not hitting exact checklists to sound like a drone or computer when going over problems.

    Cons

    Training only prepares you how to use the systems and not the situations you'll encounter on the actual job. While it's stressful at first, my team helps ease this until your comfortable (which could last several months).

    Advice to Management

    Please upgrade you're computer network and systems. Development of the new single website for our customers and your employees to use for everything is still much slower than the one we use that was built over 7 years ago. Be a leader in technology and focus on improving the customer experience by upgrading your customer service programs we use.


  10. "This is a decent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - N/A in Memphis, TN
    Current Employee - N/A in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Stationers full-time (Less than a year)

    Pros

    Benefit package is pretty good

    Cons

    Lack of communication but it is improving

    Advice to Management

    work life and home life balance


  11. "maintenance mechance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mechanic in Cranbury, NJ
    Current Employee - Mechanic in Cranbury, NJ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at United Stationers full-time (More than 8 years)

    Pros

    good co workres grate pay

    Cons

    pore management.thay lie to your face

    Advice to Management

    dont matter thay cant hear


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