United Technologies Climate, Controls & Security Reviews | Glassdoor

United Technologies Climate, Controls & Security Reviews

Updated July 19, 2017
198 reviews

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2.7
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United Technologies Climate, Controls & Security President Robert J. McDonough
Robert J. McDonough
5 Ratings

198 Employee Reviews

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More Pros and Cons

  1. "Alarm Operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at United Technologies Climate, Controls & Security full-time

    Pros

    Great training and people to work with. Great benefits.

    Cons

    Long hours, likely on nights (seniority takes several years) to get to days. No bonuses, must work holidays if scheduled. Limited growth to improve in other departments.


  2. "Great Company and Benefits but Slow Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Electrical Engineer in Syracuse, NY
    Current Employee - Electrical Engineer in Syracuse, NY
    Neutral Outlook
    Approves of CEO

    I have been working at United Technologies Climate, Controls & Security full-time (More than 3 years)

    Pros

    Great paid time off, good people and ethical business. Full tuition coverage program after 1 yr of service.

    Cons

    Slow career growth, health insurance is all HDHP.

    Advice to Management

    Management good overall, employee recognition is poor, recognition programs not used adequately.

  3. "Fun, warming atmosphere to work in. People spend a lot of hours at work, so you quickly become a close family."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manufacturing Controls Engineer in Indianapolis, IN
    Former Employee - Manufacturing Controls Engineer in Indianapolis, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at United Technologies Climate, Controls & Security full-time (More than 3 years)

    Pros

    Health benefits, pay has over time compensation, all holidays are off, vacation time, updated factory floor, new'ish equipment, retirement plan

    Cons

    Union environment! Most are very nice, but there exists the ones that seek to ruin the tire between salary and hourly


  4. "Application Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Engineer in Syracuse, NY
    Current Employee - Applications Engineer in Syracuse, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at United Technologies Climate, Controls & Security full-time (More than 3 years)

    Pros

    The company offers great benefits, including one of the best continuing education programs that begin one year after your start date.

    Cons

    The cons are typical of large corporations. Work tends to move very slowly which becomes increasingly frustrating when you finalize tasks only to hit a road block at the next person in line.

    Advice to Management

    There is a large divide at the executive level. Lower level employees could benefit from more transparency.


  5. "UTC - Carrier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at United Technologies Climate, Controls & Security full-time (More than 10 years)

    Pros

    Great brand recognition
    Good pay and benefits
    OEM

    Cons

    Lack of clear strategies going forward
    Big company = big bureaucracy


  6. "Vice President Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Negative Outlook
    No opinion of CEO

    I worked at United Technologies Climate, Controls & Security part-time (More than 8 years)

    Pros

    Compensation, autonomy, fellow employees and benefits.

    Cons

    Strategic direction of business, leadership business acumen, perceived value of employees by business

    Advice to Management

    Think longer term, listen to employees for strategic input and for input on what would make the company a better employer


  7. "Reorganization yearly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at United Technologies Climate, Controls & Security full-time (More than 10 years)

    Pros

    The benefit program for higher education is fantastic. Easy and they pay for everything.

    Cons

    Terrible management. Restructuring every year and change is continuous.

    Advice to Management

    Stop trying to grow top line by cutting.

  8. "CCS a company transforming!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager of People in Jupiter, FL
    Current Employee - Manager of People in Jupiter, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Technologies Climate, Controls & Security full-time (More than 10 years)

    Pros

    Awesome company for career movement, and opportunities to try different areas of interest! CCS is transforming the culture and committed to the employee experience. Brand new building coming in 2018 - world wide showcase!

    Cons

    A little behind in culture however, it is recognized and great programs are being launched. Flexible work arrangements are encouraged. Good progress, need to accelerate.

    Advice to Management

    Continue to embrace the culture shift , transparency, empowerment, simplification, reducing bureaucracy and speed. Be the advocates for change and encourage employees to work differently.


  9. "Avoid if you are new to the BAS/HVAC industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Engineer in Pittsburgh, PA
    Former Employee - Sales Engineer in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at United Technologies Climate, Controls & Security full-time (More than a year)

    Pros

    Laid back office environment, Friendly coworkers willing to help and answer questions, great pay

    Cons

    If you are not from the building automation or HVAC industry, you will have an extremely difficult time in a sales position here. Trainings are limited to online modules that cover basic HVAC principles, not the actual product you will be selling. You may get to sit in on a training class held for end users, but this really just goes over how to use the system, not sell it. This is an extremely technical product, and the minimal training provided does not even begin to scrape the surface.

    This is also not a traditional sales position where you are prospecting and meeting with potential clients, presenting your product, and closing a deal. In reality, you are calling around to engineers/mechanical contractors begging to be added to the building specifications. If you get added, you then must engineer the BAS project based on the building blueprints, which takes hours or days depending on the size of the project. You will receive no training on how to estimate these projects, at most you may sit with a more experienced rep and watch them go through a project or two. Every project is unique, so you really need a ton of exposure to a variety of projects to be able to remotely know what you are doing, not watching someone go through a project once. You will be expected to guess your way through and rely on your coworkers to look over your estimates, when they have their own projects that they need to worry about. If your estimate ends up losing the company money on the project, you are responsible for paying the company back, so there is a lot riding on your estimate. Expect estimating projects to consume over half your week.

    Once you get an estimate put together, you then put a bid into a mechanical contractor who only cares about price. You'll then adjust your price to the bare minimum, in hopes that that they will use your number. Ultimately, this position really isn't sales - it's engineering and adjusting a price. There really is only true selling done if you are lucky to be in contact with the owner of the building, which is extremely rare.

    You will also be held to ridiculous metrics, that not even the most tenured of reps (20+ years of experience) are unable to meet. For 2016, the majority of reps did not meet their quotas.

    Automated Logic's reputation has also gone downhill over the past few years. The turnover is extremely high for both field employees and office employees. Prospects are aware of this, and do not trust the inexperienced workforce Automated Logic has to offer.

    If you truly have an interest in building automation systems or HVAC and want to get into a sales role, I would suggest being an estimator for a year, not jumping straight into a sales rep role. Or look at companies with a true sales training program, like Siemens or Trane.


  10. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Specialist in Pittsburgh, PA
    Former Employee - Systems Specialist in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at United Technologies Climate, Controls & Security full-time (More than a year)

    Pros

    One few companies out there that actually care about their employees

    Cons

    Very technical work. Must have excellent computer, programming, electric, and hvac knowledge


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