United Technologies Reviews | Glassdoor

United Technologies Reviews

Updated July 17, 2017
526 reviews

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3.3
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United Technologies President & CEO Gregory J. Hayes
Gregory J. Hayes
100 Ratings

526 Employee Reviews

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Pros
Cons
  • Company doesn't want to hire enough people to have a good work/life balance (in 28 reviews)

  • Limited career advancement opportunities between business units (in 19 reviews)

More Pros and Cons

  1. Featured Review

    "Challenging work, impressive people, great opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Farmington, CT
    Current Employee - Program Manager in Farmington, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Technologies full-time (More than 3 years)

    Pros

    Divisions are large companies unto themselves
    Major projects and products coming to market
    Lean environment means opportunity for large scopes of responsibility early in career
    World class education program

    Cons

    Lean and still large makes environment hard to absorb quickly
    Very little overlap between roles


  2. Helpful (2)

    "Run. Away. Now."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Engineer in Farmington, CT
    Current Employee - Staff Engineer in Farmington, CT
    Doesn't Recommend
    Approves of CEO

    Pros

    Employee scholarship program - free tuition, regardless of study area.

    Cons

    Incompetent middle management. Recently, there have been many lay-offs and movements of senior managers. Middle management has been aware of them, but failed to communicate any information to us. In fact, they herded us into a room and demanded to know what rumors we'd heard about the reorganization (while indicating that they knew everything and would not tell us about it).

    Low recognition of staff. One of the products released this year had been under the guidance of someone who was laid off. The new manager came in and took all the kudos for the new product, with no indication that it had, in fact, been 90% completed by the previous team (including people still in the organization).

    Advice to Management

    Sack middle managers.

  3. "UTC"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The Technical capability of UTC is extremely strong, excellent environment to learn corporate politics. Tremendous latitude allowed employees to make major errors.

    Cons

    It appears 200,000 plus employees is a little excessive and would make for unmanageable organization. Not enough monies expended on Research and Development.

    Advice to Management

    In order for UTC to compete in the 21st century they need to focus on environmental products, i.e., solar, wind, etc. either through their own R&D developed products and/or acquire through acquisitions.


  4. Helpful (6)

    "The most brutal and ruthless company i've worked for, but its not all bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Design Engineer in San Diego, CA
    Current Employee - Design Engineer in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at United Technologies full-time (More than a year)

    Pros

    interesting work, some innovative products, nice people, great location adjacent to the Chula Vista marina, smart people in some of the lower levels of technical management

    Cons

    where do i start? management expects 50-60 hours worth of work in a 40 hour week. Many hourly employees work off the clock just to meet cost/schedule constraints. By California state law, this is illegal, but it happens anyway. If you dont perform to the level expected, you will be walked out in short order. Also, jobs are being shipped to low cost countries and people are being laid off as management tries to cut costs and please investors.

    Advice to Management

    try to practice what you preach and learn to have original ideas rather than copying ways that other large companies work.


  5. Helpful (2)

    "Legacy Hamilton Employee - Need more focus on the employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at United Technologies full-time (More than 5 years)

    Pros

    Lots of different technologies and mutiple locations to work. Pay is okay. Benefits are okay. Employee scholarship program is very good. I would recommend this as a place to work if you are young and seeking an advanced degree. In fact, most of the interns, finance leaderships programs and operations leadship programs seem to offer a lot for a young person trying to establish a career.

    Cons

    Too many silos. Too centralized. Employees are not engaged because they really don't have the ability to change anything of substance. No trust from top level management at the newly developed UTAS-United Technologies Aerospace (Hamilton - Goodrich). The management does not trust the individual business units and they seem to be constantly re-directing their focus and shifting priorities. This leads to no trust of top level management - we don't believe anything that they say. Work life balance is no existant as I work up to 70 hours per week. Their is no focus on employee satisfication. I hope that the Goodrich culture will be a positive influence. Their culture seems to value the employee. Right now - the two companies are in a battle to see whose culture will win and they are consolidating their power bases. It should be an interesting battle. I don't feel that legacy Hamilton really tries to focus on the employees. Many of the employees at the business unit that I work at are trying to find other jobs outside the company.
    On another note, they centralized all computer support to a company called CSC. It takes about two weeks to get a new employee access to everything they need. It leaves a bad first impression on new employees.

    Advice to Management

    Trust us and we will trust you. We just might suprise you. Most employees really do want to work hard and see the company grow in the right direction. Focus on employees. Right now Hamilton is seen as a meat grinder - where people are used up and tossed out. Not a great environment to get things done. Try more decentralization and listen to Goodrich management. They have a lot to offer.


  6. Helpful (5)

    "Long Term Employees incompetent to Current Business Practices"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Chula Vista, CA
    Current Employee - Engineer in Chula Vista, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at United Technologies full-time (More than 3 years)

    Pros

    OK benefits if it were a small business, but it has over 27,000 employees - could improve.
    Friendly employees
    Close to home for a short commute
    Free parking
    On site cafeteria

    Cons

    Long term managers with no knowledge or experience of current realistic business practices.
    Expected to work a lot of over time with NO over time pay
    Lack of Integrity and Respect trickled down from management to the work force
    Management allowed to humiliate employees in front of other employees
    Too many contracted employees without the same benefits, accesses and education than regular employee
    High turn around rate (average employees leaves within 3 three years) due to Job Description not matching actual job; Inconsistent benefits - some department are entitled to more benefits than others; Issues with Managers; better opportunities elsewhere. (Facts reported by HR 2012)
    Continuous Improvement philosophy actually wastes more time than it saves.

    Advice to Management

    Get educated to remain current.
    Become HONEST, get some INTEGRITY
    Follow the corporate culture
    Conform to UTC business practices
    Stop hiding behind the Goodrich tenure and earn your way to stay with company


  7. Helpful (5)

    "incredibly ambiguous working environment with no opportunity for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Burnsville, MN
    Current Employee - Business Analyst in Burnsville, MN
    Doesn't Recommend
    Negative Outlook

    I have been working at United Technologies full-time (More than 10 years)

    Pros

    Flexible schedule provides a great work/life balance.

    Cons

    poor compensation
    poor management decision making
    poor transparency
    poor integrity
    too much red tape
    no upward mobility

    Advice to Management

    Compensation is out of line with actual duties performed. Following the Goodrich merger, job duties shifted without description and expectations morphed. As a result, compensation is way out of line with new job duties with no additional compensation, no bonuses, no chance for promotion, and middle management is so unstable, they are not around long enough to address the issues.

    Senior management does not support the company culture as it is written. Decisions are self-serving, (driven by executive compensation goals), have poor transparency, are made with poor analysis, and ultimately create massive waste in the business processes. As of late, the decisions , resulting in layoffs were pawned off as a softening market. It's simply not the true catalyst! The cause of the latest IT workforce reduction stems from the goal to drive value out of the merger. A bad analysis of the Legacy Goodrich IT cost landscape was made and the resulting decision to outsource services prematurely to CSC overran costs beyond recovery. Despite scores of concern from across the IT organization, executive management made the decision to outsource and a single finance analyst was scapegoated for the results. This is just one example of deceptive, non-transparent practices.

    ACE is ideally a great process, however when applied in the Legacy Hamilton business, ACE metrics are dumbed down to say it is accomplished, but the actions do not actually accomplish achieving competitive excellence. It's just a check in the box that is weak or is totally without integrity towards the business goals. As a result, Legacy Goodrich processes are being dumbed down to the least common denominator.

    The Legacy Hamilton employees are great to work with - great people, but there's so much waste in their processes and their managers seem to think because they are ACE "Gold", their processes are better. It's an unfair assumption to apply that thinking with a broad brush. Legacy Goodrich is not ACE gold at this point because they were just acquired - not because they have immature processes.

    Ultimately my advise is to focus better on long term strategic planning and do a better job with analysis to back up the decisions. Balancing budgets and short-term gains through layoffs of skilled and knowledgeable people only hurts the company in the long term. Focus on improving process without creating too much red tape. Put more integrity and transparency and analysis into the business practices and involve subject matter experts of all levels in driving the mission and vision to successful results.

  8. Helpful (2)

    "Arghhhh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Farmington, CT
    Current Employee - Manager in Farmington, CT
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at United Technologies full-time (More than 10 years)

    Pros

    Pay is relatively comparable to other companies

    Cons

    Bullying rampant
    Ethics don't apply to executives
    Love all show and no substance employees

    Advice to Management

    Get a clue!


  9. Helpful (3)

    "Jobs Outsourcing - Facility Closing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manufacturing in San Diego, CA
    Former Employee - Manufacturing in San Diego, CA
    Doesn't Recommend
    Negative Outlook

    I worked at United Technologies full-time (More than 10 years)

    Pros

    Great training for a future job...somewhere else.

    Cons

    Too bad Corporate America and Washington outsourced yet another aerospace company outside the USA.

    Advice to Management

    What goes around comes around. You will be next to be replaced by a foreigner. Unlike politicians we cannot vote you out. You should be ashamed. Believe in America and keep the jobs in the USA.


  10. Helpful (3)

    "10 years and a layoff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Engineer in Middletown, CT
    Former Employee - Staff Engineer in Middletown, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at United Technologies full-time (More than 10 years)

    Pros

    safe working environment and good caferteria

    Cons

    they are definitely looking for younger people

    Advice to Management

    stop age discrimination


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