UnitedHealth Group Reviews in Baltimore, MD | Glassdoor

UnitedHealth Group Baltimore Reviews

Updated December 4, 2017
26 reviews

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Baltimore, MD

3.5
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Dave Wichmann
1 Rating

26 Employee Reviews

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  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Baltimore, MD
    Current Employee - Manager in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than 5 years)

    Pros

    At UHG we live the mission of helping people live healthier lives

    Cons

    Large organization some difficulty navigating the system

    Advice to Management

    Continue with your supportive and caring leadership.

    UnitedHealth Group Response

    Feb 23, 2017 – Enterprise Talent Community Manager

    Thank you for your great review! I'm glad you're enjoying UnitedHealth Group and the benefits offered here. Sincerely, Amber Smith, Talent Community Manager, UnitedHealth Group


  2. Helpful (2)

    "Very very strict rules and no regard for employees as human beings."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Baltimore, MD
    Former Employee - Customer Service Representative in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at UnitedHealth Group full-time (More than 3 years)

    Pros

    You form bonds with the people you work with based on your shared suffering of the system UHG puts in place. There is mandatory overtime, which is a good thing since you probably need extra money working here.

    Cons

    There are no days off, only an "occurence" policy. You basically do not get any sick days or any other reasonable reason to leave the office, instead you get 5 "occurences". But, if you are absent due to sickness, or sick child, whatever the case may be you get a negative occurence on your record. 3 occurences and you get a written warning and are unable to advance in the company. 5 occurences and you get fired. It is extremely unfair. One day, there was a huge accident causing almost everyone in the office to be late. Per company policy you should call if you are going to be late (although i dont know why it matters when you are reprimanded either way), but when you get in your car and drive to work you can not foresee this type of incident. I had just sent my phone back to the manufacturer due to a faulty battery and when I got to work I was told that everyone that called to say they will be late will not get an occurence due to the massive effect the accident had on the employees. How can management discriminate against people with out cell phones by punishing them for not giving notice of lateness while on the road, not to mention break the law by using their phone while driving? I filed a complaint with HR that I never heard back from. I was also sent home by a manager (not my manager) for saying my dress was too short. I was wearing a sweater dress that came PAST my knees and I also had tights on underneath. I filed a complaint with HR for sexual harassment as this manager (again, not my manager) continually made comments on my clothing. I do not under any circumstances recommend working for this company. They have deplorable values and no respect for employees.

    Advice to Management

    People are human beings just trying to do their best. It's not fair for someone to be punished for picking their sick child up from school or having to work with a 102 degree fever out of fear of an occurence.

    UnitedHealth Group Response

    Dec 7, 2017 – Enterprise Talent Community Manager

    Thank you for your comment. UnitedHealth Group takes harassment seriously and the best way of addressing this is through HR Direct for an investigation by the organization. You can reach out to HR... More

  3. Helpful (3)

    "Pay & management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Baltimore, MD
    Current Employee - Case Manager in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    The Health Insurance is pretty good

    Cons

    -Pay is very low for all the work you are required to do and management do not care they just need the work done on time.

    Advice to Management

    Hire more people where needed and listen to employees


  4. "Benefit advocate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefit Advocate in Baltimore, MD
    Current Employee - Benefit Advocate in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    i love my position with this company there is room to grown , they like to promote from within the ranks!

    Cons

    i have no cons, i love my job

    Advice to Management

    none

    UnitedHealth Group Response

    Jan 26, 2017 – Enterprise Talent Community Manager

    Thank you for your excellent review! Sincerely, Amber Smith, Talent Community Manager, UnitedHealth Group


  5. Helpful (2)

    "United Health Group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Reporting Data Analyst in Baltimore, MD
    Former Employee - Senior Reporting Data Analyst in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UnitedHealth Group (More than a year)

    Pros

    Great company culture, very good work life balance. Supportive manager and team mates.

    Cons

    Nothing I can think of.


  6. "Solid Company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD

    I worked at UnitedHealth Group full-time

    Pros

    Large, multi-faceted organization with many different opportunities.

    Cons

    The benefits could be better.

    Advice to Management

    Offer more mentorship programs. Consider job rotations in some areas.


  7. Helpful (2)

    "Nurse practitioner"

    StarStarStarStarStar
    Current Employee - Nurse Practitioner in Baltimore, MD
    Current Employee - Nurse Practitioner in Baltimore, MD
    Recommends
    Positive Outlook

    I have been working at UnitedHealth Group full-time (More than 5 years)

    Pros

    Flexible working hours , autonomy, job security

    Cons

    Work load can be heavy. Tedious documentation

    Advice to Management

    Institute dictation capability in EMR

  8. Helpful (1)

    "RN Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD
    Doesn't Recommend
    Negative Outlook

    I worked at UnitedHealth Group full-time (More than 3 years)

    Pros

    Work at home besides that none

    Cons

    Run away don't walk!!! All you are is a number for them to meet metrics to get $$$. Could care less what you do for the member. All number driven. Unorganized and minimal nursing. Used for everything else.


  9. "Clinical Administrative Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Administrative Coordinator in Baltimore, MD
    Current Employee - Clinical Administrative Coordinator in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group (Less than a year)

    Pros

    This is a really great company work for! Mr. DeWayne Parker is one of the best supervisors I have ever worked for. A Team Player, Motivator, Sets Clear Expectations(to hit goals),Coaches, Gives Feedback, Recognizes Efforts!

    Cons

    I don't have any cons for this job. They have great hours of operation, personal leave, and great career opportunities to grow in the company.

    Advice to Management

    Keep up the great work!!!!!! :)


  10. "Interesting Oppoortunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager, Clinical Ops in Baltimore, MD
    Former Employee - Manager, Clinical Ops in Baltimore, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at UnitedHealth Group full-time (More than 5 years)

    Pros

    Great room for growth and wonderful leadership.

    Cons

    Managing employees takes away from the delivery of great care.


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