UnitedHealth Group Reviews in Denver, CO | Glassdoor

UnitedHealth Group Denver Reviews

15 reviews

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Denver, CO

2.6
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UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
3 Ratings

15 Employee Reviews

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  1. Helpful (6)

    "Care Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Care Manager in Denver, CO
    Former Employee - RN Care Manager in Denver, CO
    Doesn't Recommend

    I worked at UnitedHealth Group full-time (More than 5 years)

    Pros

    Good benefits and pay. Professional environment. Being able to work from home was a big plus for me. Helping people with health issues was somewhat rewarding.

    Cons

    Difficulty engaging participants over the phone with questions that were too route and dry, and often repetitious. Much of the work seemed like waste of time to the participants, as well as the nurses. Little opportunity to use real nursing judgment or skills. Impersonal management style with little opportunity to provide meaningful feedback. Work highly sedentary in a company that is supposed to promote health. Therefore, very UNHEALTHY working situation. Complex and ever changing computer systems. Very boring work. Not challenging in any meaningful way.

    Advice to Management

    Need to utilize nurses for what they have been trained in. Provide incentives for participants to take part in programs. Focus more on their needs and less on questions that are just repetitions without any connection to the reality the participant may be experiencing. Provide better support to nursing staff and opportunities to take care of their own health in a very sedentary work environment. Simplify software to be more user friendly. Allow access to participants previous answers so conversation can be directed in a meaningful way.


  2. Helpful (2)

    "UnitedHealth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Administrator in Denver, CO
    Former Employee - Systems Administrator in Denver, CO
    Doesn't Recommend
    Positive Outlook

    I worked at UnitedHealth Group full-time (More than a year)

    Pros

    Job Security - plenty of work to do and our department was growing. The people I worked with were very nice and good to work with.

    Cons

    The corporation is very set in their ways - you hear we don't do it that way here, a lot. So huge and compartmentalized for every task to be done, making it difficult to get work done in a timely manner.

    Advice to Management

    Take your tie off and relax a little. Stop putting so much value in making sure that your project task is completed by the date written in your gantt chart.


  3. Helpful (1)

    "Sales Agent"

    Star Star Star Star Star
    Former Employee - Licensed Healthcare Specialist in Denver, CO
    Former Employee - Licensed Healthcare Specialist in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at UnitedHealth Group (Less than a year)

    Pros

    Base pay is good and the benefits package is fair..

    Cons

    Call center environment. Supervisors were agents prior year and do not have any experience in leadership and many do not belong in a management position.

    Advice to Management

    Very little chance as people are hired for a season and then let go.


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  5. "Work Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Lead in Denver, CO
    Former Employee - Associate Lead in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UnitedHealth Group full-time (More than 5 years)

    Pros

    Awesome Work culture.
    Flexible office hours.
    Transparency in managerial actions.

    Cons

    Very limited vision.
    Does not work on latest technologies.

    Advice to Management

    Need to incorporate latest industry tools and technologies.


  6. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Coach/Supervisor in Denver, CO
    Current Employee - Coach/Supervisor in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Employed over 1 1/2 years, great place to work. Enjoy working as a coach/supervisor

    Cons

    does not pay well, about 16% under what Denver pays equal to


  7. Helpful (2)

    "RN Case Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Denver, CO
    Former Employee - Case Manager in Denver, CO

    I worked at UnitedHealth Group full-time (More than 5 years)

    Pros

    Great group of people to work with. Received lots of support from immediate supervisors. Willing to pay shift differential.

    Cons

    Higher management not willing to share with corporate restructuring process. Didn't ask supervisor about which employees to lay off on the team, so production levels dropped when high producers let go.

    Advice to Management

    Allow supervisors/District managers a voice in the decision making when it comes to staffing.


  8. "Solutions Architect"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook

    I have been working at UnitedHealth Group full-time (More than 3 years)

    Pros

    Great culture and work life balance

    Cons

    Growth is slow and few lateral opportunities


  9. Helpful (5)

    "CSO Optum/"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at UnitedHealth Group full-time (More than 3 years)

    Pros

    This call center was call Connextions who paid for me to get my health insurance license which has lead to me learning the whole wide world of Health insurance. I have gained customer service experience and how to help other understand this very confusing subject.

    Cons

    I have not had a real raise in 2 years. No position in this company is secure. I see supervisors worked way more than they are paid for and do not feel I can grow much without going somewhere else.

    Advice to Management

    Go to business school and learn how professionals communicate and keep up moral and negotiate better contract for your employees.


  10. Helpful (8)

    "Senior Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Denver, CO
    Former Employee - Senior Project Manager in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at UnitedHealth Group full-time (More than 3 years)

    Pros

    United is a large company with extensive opportunities. Benefits are decent. One pool of Paid Time Off (PTO) instead of separate vacation and sick accruals is a nice benefit.

    Cons

    As with any company, certain groups can be less organized and less productive than others, depending on the product/service offering, management competence, etc.

    Advice to Management

    Invest in training. Encourage your managers and staff to work collaboratively. Spend some money getting your remote managers together at least once a year (if not more) for team building.


  11. Helpful (5)

    "Really a bad job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff RN in Denver, CO
    Former Employee - Staff RN in Denver, CO
    Doesn't Recommend
    Negative Outlook

    I worked at UnitedHealth Group full-time (Less than a year)

    Pros

    The patients are younger than the usual hospice clientele and very sick.

    Cons

    Long unpaid hours. no orientation. Your job duties change daily. Huge turnover.

    Advice to Management

    Quit bullying your staff.


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