UnitedHealth Group Reviews in Newtown Square, PA | Glassdoor

UnitedHealth Group Newtown Square Reviews

51 reviews

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Newtown Square, PA

1.9
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UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
5 Ratings

51 Employee Reviews

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Pros
  • A colleague once shared 25% of the organization employees work from home (in 754 reviews)

  • You will have an excellent work life balance working here (in 429 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Regional Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Vice President in Newtown Square, PA
    Former Employee - Regional Vice President in Newtown Square, PA
    Doesn't Recommend
    Negative Outlook

    I worked at UnitedHealth Group full-time (More than a year)

    Pros

    Great team and hard workers.

    Cons

    The firm had already saturated the marketplace and there was little room for growth.

    Advice to Management

    When hiring an executive for their Rolodex of C-Suite Executives, leverage those relationships instead of continuing each hospital one by one versus signing up the entire healthcare system.


  2. Helpful (1)

    "Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newtown Square, PA
    Current Employee - Anonymous Employee in Newtown Square, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at UnitedHealth Group full-time

    Pros

    There are no pros left.

    Cons

    This place has gone to heck in the past two years. No one seems to know what they are doing. Poor management that doesn't seem to have a grip on anything. Flurries of changes, that are not thought out.

    Advice to Management

    Get off you high horses - you really don't know everything.

    UnitedHealth Group Response

    Feb 16, 2017 – Enterprise Talent Community Manager

    Thank you for your perspective of our organization. I'm sorry you feel there aren't any benefits to working at UnitedHealth Group. We offer numerous outlets to help employees grow and learn. If you... More

  3. Helpful (3)

    "boo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Appeals Management Coordinator in Newtown Square, PA
    Former Employee - Appeals Management Coordinator in Newtown Square, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at UnitedHealth Group full-time (More than 3 years)

    Pros

    work from home, good pay, good PTO, flexible with hours

    Cons

    Company just went down the tubes once they outsourced jobs and UHG took over.

    Advice to Management

    give up


  4. Helpful (1)

    ""AMC""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newtown Square, PA
    Current Employee - Anonymous Employee in Newtown Square, PA
    Doesn't Recommend
    Negative Outlook

    I have been working at UnitedHealth Group full-time (More than 3 years)

    Pros

    Can work remote, more than reasonable amount of PTO, friendly management, team-oriented.

    Cons

    Unreasonable compensation versus individual workload, uncertain job security, little room for employee growth and development.

    Advice to Management

    Split up the workload more fairly to promote a healthier work environment as well as employee morale. Guarantee at minimum cost of loving increase yearly.


  5. "Innovation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Newtown Square, PA
    Current Employee - Supervisor in Newtown Square, PA
    Recommends
    Positive Outlook

    I have been working at UnitedHealth Group full-time

    Pros

    Lots of innovation and creativity.

    Cons

    Though remote work status can be great it takes away from team aspect.

    Advice to Management

    Keep staff involved in communication and activities, etc.


  6. Helpful (7)

    "Terrible Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Coordinator in Newtown Square, PA
    Current Employee - Case Coordinator in Newtown Square, PA
    Doesn't Recommend
    Negative Outlook

    I have been working at UnitedHealth Group full-time

    Pros

    Work from home is a plus

    Cons

    No opportunities for advancement, poor pay, terrible raises, micro management gets in the way of productivity.


  7. Helpful (4)

    "Physician Advisor"

    StarStarStarStarStar
    Former Employee - Physician Advisor in Newtown Square, PA
    Former Employee - Physician Advisor in Newtown Square, PA
    Doesn't Recommend
    Neutral Outlook

    I worked at UnitedHealth Group part-time (Less than a year)

    Pros

    Work from home. Great work/life balance. Good training on the front end. At first, fellow employees were very willing to help and give advice on case reviews. Team leaders were slow in answering questions and following up on cases but were nonetheless helpful and willing to offer their guidance on difficult cases.

    Cons

    Poor management. Little potential for advancement or lateral moves as the company's business deteriorated and client hospitals pulled out following changes in Medicare admission guidelines. Multiple layoffs occurred at all levels of the company. Executive and mid-level management either did not correctly predict the impact of Medicare guideline changes on the company's business or were not honest about what they foresaw when talking to lower level employees.

    Advice to Management

    Obtain better intelligence on upcoming Medicare and insurance policy changes, better understand its impact on client hospitals and the company's own response, and more importantly, be prepared to deal with any negative impact in a more honorable fashion than just out-of-the-blue layoffs. Be honest with employees beforehand and consider cutting hours and/or rearranging shifts before eliminating employees.

  8. "Respectable company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Coordinator in Newtown Square, PA
    Current Employee - Case Coordinator in Newtown Square, PA
    Recommends
    Positive Outlook

    I have been working at UnitedHealth Group full-time (More than 3 years)

    Pros

    They offer a steady work schedule. Full time employees get plenty of PTO. It's a friendly environment. You can work remotely with some positions. They are very flexible with scheduling. They also offer evening shifts for certain positions.

    Cons

    There aren't many opportunities for promotions. The job can become boring but a lot of professional settings are boring. They make a lot of changes from month to month in policies and procedures.

    Advice to Management

    My advice to management is to continue working the way that you are. I think that management has done well with the recent changes that have occured.


  9. Helpful (2)

    "Awesome until UHG took over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nurse Letter Coordinator in Newtown Square, PA
    Former Employee - Nurse Letter Coordinator in Newtown Square, PA
    Doesn't Recommend
    Neutral Outlook

    I worked at UnitedHealth Group full-time (More than 3 years)

    Pros

    Work from home
    Pay and bonuses (again until UHG took over)
    PTO

    Cons

    Benefits were horrible considering UHG is one of the largest insurers in the country.
    United Health Group management
    Employees didn't matter to UHG

    Advice to Management

    Management thinks that they know best and that the employees are just their minions. They will not take any advice given and will most likely do the opposite just to flex their muscle.


  10. Helpful (2)

    "Case Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newtown Square, PA
    Former Employee - Anonymous Employee in Newtown Square, PA
    Doesn't Recommend
    Negative Outlook

    I worked at UnitedHealth Group full-time (More than a year)

    Pros

    Working from home, if good at your job only having to work 20 mins per hour to reach the 3 points per hour .

    Cons

    Literally everything. Massive layoffs, micro management , no raises, bonus cut in half , only hiring temps currently , management shows favoritism , closing offices , no room for advancement ,

    Advice to Management

    They wouldn't implement it so no point in wasting my breathe


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