UnitedHealth Group Reviews in Providence, RI | Glassdoor

UnitedHealth Group Providence Reviews

9 reviews

Filter

Filter

Providence, RI

4.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
1 Rating

9 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Little lagging in work life balance (in 216 reviews)

  • The health benefits (considering it's a health insurance company) are not that great (in 238 reviews)

More Pros and Cons

  1. "Amazing Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Engagement Specialist in Providence, RI
    Former Employee - Customer Engagement Specialist in Providence, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UnitedHealth Group (Less than a year)

    Pros

    Amazing
    Good benefits
    Positive energy
    Encourage you to do better and move up in the company

    Cons

    There are no cons for this job

    Advice to Management

    Keep up the good work


  2. Helpful (4)

    "Solid workplace, good work life balance."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Providence, RI
    Former Employee - Software Engineer in Providence, RI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at UnitedHealth Group full-time (More than 3 years)

    Pros

    Good communication from corporate, good stock purchase plan, decent 401k , transparent I listing of promotion track and salary ranges. Plenty of room for growth. Great work life balance and pto.

    Cons

    Only average or below average health insurance plans provided by a health insurance company. One would think they would realize that anyone working at Unitedhealth gets asked how good their coverage is, to which most employees probably respond "not great". That's about 100,000 people giving word of mouth that a mediocre health plan is provided by the largest insurer in America to its own employees. Not a good pr move.


  3. Helpful (1)

    "Coach"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Providence, RI
    Current Employee - Anonymous Employee in Providence, RI
    Recommends
    Positive Outlook

    Pros

    Benefits are plentiful. Besides 401k, stock purchase program, and health insurance there is plenty of online skill development learning modules. Optum does a lot to equip and empower its employees to succeed in his or her current role or prepare for a future opportunity.

    Cons

    Internal application process has an outdated governing protocol. Though an applicant might be qualified for a position if the new position is more than 1 grade level above current grade level recruiters openly admit they typically do not forward application to the hiring manager.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Business Development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development in Providence, RI
    Current Employee - Business Development in Providence, RI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UnitedHealth Group full-time (More than 5 years)

    Pros

    Great savings benefits such as 401K, employee stock purchase, HSA. Great vacation time although very few holidays. Work/Life Balance where I work is very good.

    Cons

    Health Plan coverage is a consumer health plan with high deductible. Use your HSA if you work for this company. Contribute because if you get sick you will need it. Hard to apply within the company. There are so many divisions and all openings simply say UnitedHealth Group.

    Advice to Management

    Give your employees better health plan choices. You do own a health plan after all.


  6. "QA Analyst"

    Star Star Star Star Star
    Former Employee - Team Lead QA/BA in Providence, RI
    Former Employee - Team Lead QA/BA in Providence, RI

    I worked at UnitedHealth Group (Less than a year)

    Pros

    Great people to work with

    Cons

    Lack of management system in company


  7. "Connextions experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - PM/Business Analyst in Providence, RI
    Current Employee - PM/Business Analyst in Providence, RI
    No opinion of CEO

    I have been working at UnitedHealth Group full-time (Less than a year)

    Pros

    Great people locally, really seemed to be willing to take chances on people willing to work to take that 'next step' in their career.

    Cons

    Hierarchical difficulties, has a hero mentality of a business plan, always a hectic environment.

    Advice to Management

    Empower local management to address local issues.


  8. Helpful (3)

    "Underpaid & Undervalued!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consumer Engagement Specialist in Providence, RI
    Current Employee - Consumer Engagement Specialist in Providence, RI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at UnitedHealth Group full-time (Less than a year)

    Pros

    Location is great close to about 4 or 5 bus lines, a shopping center and a few fast food places. The eclectic mix of people does include a mix of LGBT which is also great. If you speak a second language you have the opportunity to make a bit more per hour.

    Cons

    Everyone here is miserable and looking hard for another place of employment. It is very hard to get into other positions within the company unless you are a "favorite". They lie to you during the Training portion of how much your going to be recognized and how much you have the potential to earn- but more importantly how much the enrollments and and other items count towards your potential bonuses. The people who listen to your calls & watch your times on & off the floor are ultimately who decide if you get a bonus or not, they don't care if you got screamed at or if you made someone's day. People have had their lives threatened by customers, Cars have been vandalized, broken into or stolen. This place built it's structure based on Politics & whatever makes the company look good- even if they have to cut a few corners to do so. The amount stress in the Call Center is surreal & I wouldn't recommend this place to anyone- friend or foe!

    Advice to Management

    Restructure that whole management team from overall Manager of the Providence site to the Coaches (Supervisors)! Everyone works hard & should automatically be given bonuses on a regular basis, instead of the Ranking of the Call Center Floor nonsense!


  9. "Leading edge technology - great people - always acquiring new technology companies which can be good or bad..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Providence, RI
    Former Employee - Sales Executive in Providence, RI
    Recommends
    Approves of CEO

    Pros

    Large healthcare technology company with a definite vision and desire to dominate their space. Having United Health Group as a parent adds capital along with potential customer revenue for your business unit.

    Cons

    Integration process can be lengthy and disruptive if you were just acquired, including marketing support which can lag behind even more. If your unit and solution wasn't best of breed within your niche prior to being acquired, you will struggle for a time. Having United Health Group as a parent can possibly cost you opportunities if your healthcare clients struggle with them as a payor.....

    Advice to Management

    Keep working on optimum ways to leverage existing client relationships by motivating them financially to take a serious look at each new business unit you on-board.


  10. Helpful (1)

    "Worst Benefits I've EVER had!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Providence, RI
    Current Employee - Anonymous Employee in Providence, RI
    Disapproves of CEO

    Pros

    -Endless opportunities for advancement
    - Challenging work
    - Generous PTO allotment
    - Most managers are supportive and really do a great job helping with career development and mentoring

    Cons

    - The absolute WORST health benefits I've ever dealt with, and I've worked in the health insurance industry for many years. HIGH per person and per family deductibles with 80/20 coinsurance after the deductible is met. Anything not a very basic preventative service is subject to these deductibles and coinsurance rules.
    - Flexibility is based on who your manager is. Some are downright old fashioned 9 to 5 for everyone type managers while others allow telecommuting for entire teams.
    - Incompetence is unfortunately not dealt with properly.

    Advice to Management

    Stop being stuck in how things are done today or why they were done the way they were and move forward. Offer your employees a decent benefits package....I have heard of 2 people who were hired and quit shortly after due to the benefits being so poor.



Showing 9 of 5,797 reviews
Reset Filters