UnitedHealth Group Reviews | Glassdoor

UnitedHealth Group Reviews

Updated Aug 18, 2019

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Found 10137 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
77%
Approve of CEO
Dave Wichmann
735 Ratings
Pros
Cons
More Pros and Cons
  1. Featured Review
    Helpful (47)

    "Good company, great culture, needs process improvment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in Minnetonka, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time for more than 3 years

    Pros

    Work life balance Great senior team Fun team/volunteer and company activities Generous PTO Company cares about its employees

    Cons

    A lot of processes are old and have not changed. There are many instances where the old processes can not keep up with the company's growth. Like any other large companies, there are many moving parts that can be hard to keep track of. Can be very difficult to move within the company internally.

    UnitedHealth Group2019-04-25

    UnitedHealth Group Response

    April 26, 2019Enterprise Talent Community Manager

    Thank you for your thorough and candid feedback. I definitely challenge YOU to challenge the process by taking the next steps to implement change: telling your manager or leader your desire to take on these challenges and demonstrate skills you have or develop skills you'd like to ...

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  2. Helpful (3)

    "Great Company to work for... if you want to play the political game, and are great at it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Subject Matter Expert Appeals in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UnitedHealth Group full-time for more than a year

    Pros

    Amazing training, competitive salary, great advancement opportunities* , fair management, competitive.

    Cons

    Office politics abound, when you play the game of thrones you win or you die - the same goes for UHG and moving up. Managers, directors, and fellow employees are people, and as such, there is a huge amount of political alignment, brown nosing, shallow networking, and tongue biting that follows. Ambition and opportunity at this company can be compared to a pack of sharks that smell blood in the water. Most employees are...

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    Advice to Management

    Transparency is a must. Keep in mind all of the wonderful things your people have done for you through there career, not "well what have you done for me lately". Do not pass the buck to save your job (or bonus). If you treat your employees right, they will be in the trenches with you and do their all to succeed. Most of all be available and kind. Recognize talent and let it grow. Take your staffs recommendations seriously,...

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    UnitedHealth Group2019-04-16
  3. Helpful (669)

    "Very heads-down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Project Manager in Eden Prairie, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UnitedHealth Group for less than a year

    Pros

    I will preface this review with a statement you need to heed when reading this review as well as any reviews for this company -- "It depends on your area." This is a GIGANTIC company and YMMV depending on your group. Keep that in mind when reading. Anyway, I've been here only 6 months, but I think I have enough of a feel for Optum to write a review. The positives: Great work/life balance: I never have to stay...

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    Cons

    -Building seems empty because so many people WFH. It's almost kind of...sad. Such a nice building but no one is there. -Internet explorer is the browser of choice. Yuck. You have to have special permissions to download Google Chrome or Firefox on your computer. -If you like socializing with your coworkers, this is NOT a place for you! I can't stress that enough!! You will NOT meet your new BFF here. Everyone is...

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    Advice to Management

    Get some org charts!

    UnitedHealth Group2015-08-13

    UnitedHealth Group Response

    September 12, 2016Enterprise Talent Community Manager

    Thank you for your thorough review! Yes, UnitedHealth Group is a hard-working company, but we also strive for work-life flexibility by having telecommute positions and work from home options. I'm happy to hear you enjoy working at the company. Judy Cater, Talent Community Manager, ...

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  4. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technical Sourcer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time for more than 5 years

    Pros

    Pay, Team, Excellent TA organization

    Cons

    Very numbers driven- quantity over quality

    UnitedHealth Group2019-08-17
  5. "Advocate4me Rep Senior"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Advocate4me Representative Senior in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at UnitedHealth Group full-time for more than 5 years

    Pros

    Nice coworkers, bravo rewards, PTOs

    Cons

    Micro management, no growth and/or advancement, year end raise and/or bonuses is little, additional work added on top of your responsible duties

    Advice to Management

    Give fair year end raises for work well done. Treat your employees fairly in terms of raises, don’t say one thing on performance reports on how work was well done and don’t show for it at the year end raises and give us excuses for not having enough financial pies to share with every respectable & excellent employees. This is why long time employees are leaving for other companies who appreciate them for their knowledge...

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    UnitedHealth Group2019-08-18
  6. "Great company with even better perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Applications Development Consultant 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UnitedHealth Group full-time for more than 5 years

    Pros

    Full time remote Corporate travel card Opportunity for bonuses throughout the year

    Cons

    medical deductibles are high Review and merit structure could be better

    UnitedHealth Group2019-08-18
  7. Helpful (1)

    "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Nurse Practitioner 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time for more than 8 years

    Pros

    Good Benefits, great co-workers, excellent schedules

    Cons

    Large Company, sometimes too many chiefs

    UnitedHealth Group2019-08-13

    UnitedHealth Group Response

    August 14, 2019Enterprise Talent Community Manager

    Thank you for providing a review. It's great to know that you see all of the benefits of working with our organization, sometimes direction does shift and leadership changes on initiatives. Working through that ambiguity, and concentrating on the right blue chips is extremely important. ...

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  8. "Great Company, Great Benes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Contract Manager in Remote, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time for more than 3 years

    Pros

    UHC has mostly been a positive experience regarding culture and pay!

    Cons

    I have a very uninformed Manager

    Advice to Management

    Listen to your staff and pick strong leadership!

    UnitedHealth Group2019-08-16
  9. "It’s an Amazing company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at UnitedHealth Group full-time for more than a year

    Pros

    The growth and knowledge you receive. The training is on going and great instructors.

    Cons

    I have none, do your job and you will have no issues.

    Advice to Management

    Manage is great and always helpful and eager to teach.

    UnitedHealth Group2019-08-15
  10. "Great work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Business Operations Analyst in Hooksett, NH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at UnitedHealth Group full-time for more than 8 years

    Pros

    Telecommute opportunities, decent PTO policy, great work/life balance and flexibilty

    Cons

    High employee insurance costs, low internal raise policy, short term focus

    UnitedHealth Group2019-08-15
Found 10137 reviews