UnitedHealth Group Reviews | Glassdoor

UnitedHealth Group Reviews

Updated July 20, 2017
1,690 reviews

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3.0
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UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
476 Ratings

1,690 Employee Reviews

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Pros
  • A colleague once shared 25% of the organization employees work from home (in 751 reviews)

  • You will have an excellent work life balance working here (in 421 reviews)

Cons
  • Little lagging in work life balance (in 233 reviews)

  • They offer the worse health insurance package I've ever had in my working career to their own employees (in 253 reviews)

More Pros and Cons

  1. "Strategic Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    No opinion of CEO

    I have been working at UnitedHealth Group full-time (More than 3 years)

    Pros

    Great Company, Good PTO, Reputation in the marketplace

    Cons

    No Work/Life Balance
    Takes multiple internal/meetings calls to get resolution to client issues

    Advice to Management

    Empower people to make decisions

    UnitedHealth Group Response

    Jul 21, 2017 – Enterprise Talent Community Manager

    Hi there, Thank you for your review and comments! Your feedback helps us to remain curious and get better delive a better employee experience every day. I would recommend that you reach directly... More


  2. "Customer Care advocate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Advocate in Irving, TX
    Current Employee - Customer Care Advocate in Irving, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    Great way to gain experience in the health care (insurance) industry. Caring management. So far so good.

    Cons

    The health insurance is not that great. Pay could be better for associates in the Texas area.

  3. "Great company to start career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Big Data Engineer in Basking Ridge, NJ
    Current Employee - Big Data Engineer in Basking Ridge, NJ
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at UnitedHealth Group full-time (Less than a year)

    Pros

    Flexible Hours, Great vacation Time, Plenty of opportunity to learn if end up in right team

    Cons

    - Very hard to move up
    - Unstable management


  4. "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Case Manager in Greensboro, NC
    Current Employee - RN Case Manager in Greensboro, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    Love being able to work from home after training period of 3-months, great pay/benefits

    Cons

    Heavy workload and unrealistic goals. Very stressful

    Advice to Management

    Some managers are great, some micromanage, which makes job a lot harder then it should be.

    UnitedHealth Group Response

    Jul 20, 2017 – Enterprise Talent Community Manager

    Thank you for your perspective. I'm happy to see you're enjoying several benefits UnitedHealth Group offers. I'm sorry you feel there is an issue with a few managers. I suggest you reach out to... More


  5. Helpful (2)

    "Specialty Claims Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Processor in Tonawanda, NY
    Former Employee - Claims Processor in Tonawanda, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at UnitedHealth Group full-time (Less than a year)

    Pros

    Ability to switch from office to work at home.
    Paid Training for 16 weeks.

    Cons

    Work/Life balance
    Disappointing managers in the Tonawanda office

    Advice to Management

    If you have a great employee who excels at their job, do not have them work in a greater capacity (i.e. SME) and then when a job opening becomes available for that position don't give them that job?


  6. "Fine place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Scientist in Minnetonka, MN
    Current Employee - Data Scientist in Minnetonka, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    Very friendly team. Ease to work from home.

    Cons

    Benefits, especially health benefits, are not great

    Advice to Management

    Improve heath insurance benefits.


  7. "Above average place to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Consultant in Minnetonka, MN
    Former Employee - Product Consultant in Minnetonka, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at UnitedHealth Group full-time (More than 8 years)

    Pros

    Produced many innovative initiatives in healthcare.

    Cons

    At times, the large size of the company proved to be a detriment. Salaries were not always at market value.

  8. "Large company with subpar benefits"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at UnitedHealth Group full-time (More than 3 years)

    Pros

    Huge, multi-unit organization stability and opportunities with eventual chance to work from home,

    Cons

    But subpar pay and transferring to other units can be challenging.

    Advice to Management

    Should recognize that environment is socio-technical and demonstrate that the workforce is valued at every possible opportunity (and throughout the organization).

    UnitedHealth Group Response

    Jul 6, 2017 – Enterprise Talent Community Manager

    Thank you for your feedback. I'm glad you were able to enjoy a few benefits during your time at UnitedHealth Group. I'm sorry you feel the workforce wasn't valued at each opportunity. This... More


  9. Helpful (7)

    "Toxic, almost always"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at UnitedHealth Group full-time (More than a year)

    Pros

    Caring management, as well as relaxed working environment.

    Cons

    Disorganized, company seems to care little about its employees, and a very fake feel to what they promote to be values, and what their actions actually show.

    Advice to Management

    Have your employees truly share why they are unhappy so that you can fix it.

    UnitedHealth Group Response

    Jun 15, 2017 – Enterprise Talent Community Manager

    Thank you for sharing and I am sorry that you feel that the values seemed fake. Our organization strives to live by these values every day. Please feel free to contact HR Direct Monday through... More


  10. Helpful (1)

    "Senior Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Trainer in Minnetonka, MN
    Former Employee - Senior Trainer in Minnetonka, MN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at UnitedHealth Group full-time (More than 8 years)

    Pros

    Benefits package, some WFH flexibility, accrued vacation time of 28 days based on years with the company

    Cons

    Frequent re-organizations in departments puts positions at risk of layoff. Some management shouldn't retain their jobs and they have power to layoff based on choice.

    Advice to Management

    Pay for performance with measurement that protects against a few poor managers with personal agenda.

    UnitedHealth Group Response

    Jun 23, 2017 – Enterprise Talent Community Manager

    Hi there, thank you for your feedback about your experience working at UnitedHealth Group. We appreciate hearing your perspective. Measuring performance is vital in our dedication to growth and... More


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