UnitedHealth Group Reviews | Glassdoor

UnitedHealth Group Reviews

Updated July 24, 2017
811 reviews

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5.0
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UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
407 Ratings

811 Employee Reviews

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Pros
  • A colleague once shared 25% of the organization employees work from home (in 751 reviews)

  • You will have an excellent work life balance working here (in 421 reviews)

Cons
  • Little lagging in work life balance (in 233 reviews)

  • They offer the worse health insurance package I've ever had in my working career to their own employees (in 253 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (19)

    "Excellent Company With Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Billing Analyst in Harlingen, TX
    Former Employee - Senior Billing Analyst in Harlingen, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UnitedHealth Group full-time (More than a year)

    Pros

    Great schedule, exciting work, great people, good place to learn and grow.

    Cons

    Honestly, I enjoyed the experience so much, I'd go back again forever if my position still existed, I would be there.

    Advice to Management

    Keep up the good work. Every manager I ever encountered was awesome.

    UnitedHealth Group Response

    Oct 28, 2016 – Enterprise Talent Community Manager

    Thank you so much for your feedback! I am so glad to hear that your experience at UnitedHealth Group was enjoyable! Sincerely, Erika Cassidy, Talent Community Manager, UnitedHealth Group


  2. "Great Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Supervisor in Lenexa, KS
    Current Employee - Clinical Supervisor in Lenexa, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than 8 years)

    Pros

    Promotional Opportunities and Growth; Self-Development; Good compensation; Work-Life balance;

    Cons

    Forever changing healthcare organization; business initiatives are changed and conform to the healthcare contracts. If you are a person that does not like change, this is not a good choice for you.

  3. "Human Capital Family Service Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SERVICE ADVISOR in Minnetonka, MN
    Current Employee - SERVICE ADVISOR in Minnetonka, MN
    Recommends
    Neutral Outlook

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    Friendly benefits shift is good.

    Cons

    Far from home. Needs a 4 10 hour work day


  4. Helpful (18)

    "Run!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits Specialist in San Antonio, TX
    Current Employee - Benefits Specialist in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at UnitedHealth Group full-time (More than 3 years)

    Pros

    If you get in early, you'll get an okay schedule
    Good teamwork and rewards given
    Okay facility
    Pays the bills

    Cons

    Micro managing
    Worst employee benefits ever
    Tell you one thing but will mean another
    Expect an occurrence for everything
    Core value is compassion but upper management lacks this

    Advice to Management

    Show the same compassion to your employees that you want your employees to show to the members.

    UnitedHealth Group Response

    May 11, 2017 – Enterprise Talent Community Manager

    Thank you for your perspective. I'm sorry you feel your management is not showing you compassion. I suggest discussing this issue with HRDirect so they can appropriately handle the situation. You can... More


  5. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good pay, good benefits, ok health insurance.

    Cons

    Very corporate oriented, you are just a number.


  6. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Authorization Processor in New York, NY
    Current Employee - Authorization Processor in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    Work at home opportunities. Supervisors are great! Salaries are fair. Varied opportunities-easy to find a nice fit! Upper management really cares about employee retention and continually creates incentives.

    Cons

    Some of the tools we're given in order to meet/exceed expectations are "rough" and inconsistent. When there are system issues it can take a long time to identify and even longer to fix and it's at the expense of the employee and their metrics

    Advice to Management

    Don't "trust the system"at the expense of your employees

    UnitedHealth Group Response

    Jul 10, 2017 – Enterprise Talent Community Manager

    I'm happy to hear you like working a UnitedHealth Group so much. I agree with your review, UHG is a large company that is growing at a fast rate and that can create ambiguity along with the system... More


  7. "Human Capital"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Capital Partner in Minnetonka, MN
    Former Employee - Human Capital Partner in Minnetonka, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UnitedHealth Group full-time (More than 5 years)

    Pros

    Compensation, smart people, resources, opportunities

    Cons

    Very large organization can sometimes slow down decisions and processes

    UnitedHealth Group Response

    Jul 6, 2017 – Enterprise Talent Community Manager

    Thank you for your feedback about your experience working at UnitedHealth Group. We appreciate hearing your perspective. Alyssa Haak, Talent Community Manager, UnitedHealth Group

  8. "IT Lead QA/data analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group full-time

    Pros

    Great work life balance. Nice work culture.

    Cons

    To much off shoring. QA operations running from offshore.


  9. "IT DIRECTOR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Security Officer in Minneapolis, MN
    Current Employee - Information Security Officer in Minneapolis, MN
    Approves of CEO

    Pros

    Great PTO, market rate compensation, people help folks out, genuinely want to make health care better.

    Cons

    Poor medical insurance, alot of red tap which is to be expected at a large company. Top IT management is a bit stale needs some fresh faces.

    Advice to Management

    Change Sr Leadership in IT.


  10. "Sr. Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UnitedHealth Group full-time

    Pros

    Great benefits, including stock purchase program

    Cons

    very large company, lots of red tape


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