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UnitedHealth Group

Engaged Employer

UnitedHealth Group

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UnitedHealth Group Reviews

3.7

70% would recommend to a friend

(13909 total reviews)

Andrew Witty

74% approve of CEO

Ratings by category

4.0

Diversity & Inclusion

3.8

Culture & Values

3.7

Work/Life Balance

3.6

Career Opportunities

3.5

Compensation and Benefits

3.4

Senior Management

Ratings distribution

5 stars

25%

4 stars

30%

3 stars

24%

2 stars

11%

1 star

10%

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Flexible work schedule and work from home options(in 941 reviews)
  • "The benefits were good and the employee benefit programs offered to employees were good as well.(in 851 reviews)
  • "The pay was good and co(in 765 reviews)
  • "good work life balance and typical consulting travel schedule(in 740 reviews)
  • "Great people to work with who all share a mission in improving healthcare and thinking analytically.(in 537 reviews)
Cons
  • "Poor management and not very organized.(in 691 reviews)
  • "At least the good managers I've worked for believed that and it seemed to work for them... until they were run out.(in 313 reviews)
  • "There is NO training and you need to figure it our on your own as you go.(in 265 reviews)
  • "Upper management is poor with a lot of VPs burning budgets and acting as dead weight.(in 217 reviews)
  • "We have literally begged Senior Leadership for more help to reduce caseloads and improve compliance.(in 211 reviews)

Ratings by Demographics

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This rating reflects the overall rating of UnitedHealth Group and is not affected by filters.

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Found 13,909 of over 16K reviews

Updated Nov 30, 2023

    1. 5.0
      Nov 20, 2023
      Licensed Practical Nurse
      Current Employee, more than 3 years
      Minneapolis, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibile, Great management, good benefits, higher starting pay then most competitors.

      Cons

      None at the moment but will come back to edit if there are cons in the future.

      1. 5.0
        Nov 18, 2023
        User Experience Design Intern
        Former Employee, less than 1 year
        Minneapolis, MN
        Recommend
        CEO Approval
        Business Outlook

        Pros

        - Great people - Company was looking to improve their products significantly with design - From what I heard from full-time employees they have good benefits and time off - While I was there the company was flexible and considerate with remote workers while also offering good in-person facilities

        Cons

        - Lot of red tape - Turnover rate seemed to be high (Almost half the people I worked with moved on or were laid off within a year of when I started)

      2. Join the UnitedHealth Group team
        See Our Latest Jobs
        1. 5.0
          Nov 17, 2023
          Technical Recruiter
          Former Employee, more than 1 year
          Minneapolis, MN
          Recommend
          CEO Approval
          Business Outlook

          Pros

          I worked there in 2018 not 2019. Good company culture and great management. The ability to work remotely was a game changer.

          Cons

          No cons at this time.

          1. 5.0
            Nov 17, 2023
            UM Nurse
            Current Employee
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Schedule is flexible, remote work

            Cons

            None that I have encountered

            1. 5.0
              Nov 9, 2023
              Junior Business Analyst
              Former Employee
              Hartford, CT
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Flexible work schedule allowed for family

              Cons

              Low salary with bad benefits

              1. 5.0
                Nov 5, 2023
                Customer Service Representative
                Current Employee, more than 1 year
                Birmingham, AL
                Recommend
                CEO Approval
                Business Outlook

                Pros

                I received great affordable benefits as soon as I started working. Paid training. Monthly incentives based off performance. Remote. Team and supervisor communication is on point. Feedback to help you improve.

                Cons

                Mandatory overtime in the beginning of the year. Very selective when hiring.

                1. 5.0
                  Nov 3, 2023
                  Medical Assistant
                  Former Employee, more than 1 year
                  Coon Rapids, MN
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  nice people to work with

                  Cons

                  busy some days during the week

                  1. 5.0
                    Oct 30, 2023
                    Data Analyst
                    Former Employee, more than 8 years
                    Newtown Square, PA
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Great place to work. Great work life balance

                    Cons

                    Hiring offshore employees making it difficult to advance.

                    1. 5.0
                      Oct 29, 2023
                      Recruiter
                      Former Employee
                      California City, CA
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Very friendly, gives u opportunities to grow

                      Cons

                      Cant think of any right now

                      Thank you for your feedback. I'm pleased to hear about your positive experience with the company. Please feel free to leave your review on our Indeed page as well and thank you for joining us in Caring. Connecting. Growing Together.

                      1. 5.0
                        Oct 27, 2023
                        Social Worker
                        Current Employee, more than 1 year
                        Washington, DC
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Great compensation, Great compensation, Great compensation, Great compensation, Great compensation, Great compensation.

                        Cons

                        High caseloads and work demands

                        Thank you for your feedback. I'm happy to hear about your positive experience with the company! We take pride in offering our employees competitive compensation for their hard work.

                      Viewing 1 - 10 of 13,909 Reviews
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                      UnitedHealth Group Reviews FAQs

                      UnitedHealth Group has an overall rating of 3.7 out of 5, based on over 16,379 reviews left anonymously by employees. 70% of employees would recommend working at UnitedHealth Group to a friend and 66% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, UnitedHealth Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at UnitedHealth Group. This rating has improved by 4% over the last 12 months.

                      70% of UnitedHealth Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated UnitedHealth Group 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at UnitedHealth Group to be culture, career development, benefits and the cons to be senior leadership, management.

                      Popular Careers with UnitedHealth Group Job Seekers

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                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      ComEd

                      Got booted from my former position about 4 years ago, which I LOVED. I have the impression I was "kept" in sympathy. Now that I have my feet beneath me, I feel like I'm running in place. Over the past 2 years, I've probably applied for about 100 positions in other departments. True, a few were unlikely moonshots, but for the most part I didn't misrepresent myself. Am I the world's worst interviewer? Otherwise.. shouldn't I have been accepted elsewhere, by choice?

                      2
                      3 Comments

                      Administrative Assistant

                      I haven't worked since Jan. 2020 when my job as administrative assistant for the Hospitalist group was eliminated. I can't begin to count the number of applications submitted, interviews I've had, jobs that I was told were mine then they weren't, etc. Several jobs have fallen through or not panned out. I am not a job hopper and want to stay where I go. I have a zoom interview tomorrow for a front desk receptionist position at an oral surgeon's office. Any interview tips are appreciated.

                      4
                      2 Comments

                      Meta

                      Hey all, I’m looking for advice on program manager hypothetical interviews such as: “what would you do if X happened?” Is there a particular thing or core value that Bloomberg looks for? Thanks!

                      1
                      0 Comments

                      Glassdoor has 16,379 UnitedHealth Group reviews submitted anonymously by UnitedHealth Group employees. Read employee reviews and ratings on Glassdoor to decide if UnitedHealth Group is right for you.