UnitedHealth Group Reviews | Glassdoor

UnitedHealth Group Reviews

Updated April 24, 2017
5,715 reviews

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Full-time Part-time

3.2
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UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
2,001 Ratings

5,715 Employee Reviews

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  1. Featured Review

    Helpful (10)

    "Excellent Company With Great Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Billing Analyst in Harlingen, TX
    Former Employee - Senior Billing Analyst in Harlingen, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UnitedHealth Group full-time (More than a year)

    Pros

    Great schedule, exciting work, great people, good place to learn and grow.

    Cons

    Honestly, I enjoyed the experience so much, I'd go back again forever if my position still existed, I would be there.

    Advice to Management

    Keep up the good work. Every manager I ever encountered was awesome.

    UnitedHealth Group Response

    Oct 28, 2016 – Enterprise Talent Community Manager

    Thank you so much for your feedback! I am so glad to hear that your experience at UnitedHealth Group was enjoyable! Sincerely, Erika Cassidy, Talent Community Manager, UnitedHealth Group


  2. "Human Resources Payroll Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group full-time (More than 5 years)

    Pros

    Team friendly, great envoironment, strong company values

    Cons

    I really do not have any cons


  3. "Employee engagement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UnitedHealth Group full-time (More than 5 years)

    Pros

    Equal opportunity-Everyone has a chance to move up

    Cons

    Merit increase is low, even promotions; short turn around time given to complete tasks.

    Advice to Management

    Need reasonable deadlines and better priortizations


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Hyderabad (India)
    Current Employee - Software Engineer in Hyderabad (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time

    Pros

    1.Work from home flexibility.
    2.Good work balance
    3.Very good manager drives us to work with passion.
    4.Friendly team environment.
    5.Flexible timings

    Cons

    The common problem for all is parking.Security some time give rash answers.
    Except this I haven't seen cons so far.

    Advice to Management

    Please resolve parking issue


  6. Helpful (1)

    "Member services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Representative
    Current Employee - Member Service Representative
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at UnitedHealth Group full-time (More than 3 years)

    Pros

    Competitive pay at the beginning, I had an amazing trainer in our new hire class.
    HSA, PTO, WFH, ability to have team meetings and training sessions via WebEx.

    Cons

    Lack of ongoing hands on training or support with processes; You will quickly figure out if you are part of the IN crowd and be allowed plenty of extra liberties or on the outside looking in left wondering how or why there is so much favoritism running rampant all the way up to the top. Metric system reporting is unreliable and often weeks behind in reporting. But do not attempt to bring it to anyone's attention even with factual information you have to show why you are questioning . Supervisors & Mgmt are not interested nor will you get an actual response in regards to questionable data. Monthly coaching forms get submitted without any actual coaching taking place. Try to boost your employee morale instead of threatening to take away $$ maybe you'll get a better response rate. Front lines are high stress, low reward. Max yearly raise / pay grade is only a fraction of the cost of living, it's like moving backwards financially year after year :(

    Advice to Management

    When new systems roll out, please have the trainers actually know the material first instead of learning it as they are trying to teach employees. You have some great Sup's, either offer more time management training to them or stop over working them to the point they become unavailable to directly communicate, coach or help with issues with their teams. I came to UHC thinking you valued positive contribution only to find my hands tied with very little chance of movement into areas of interest. Trust me when I say, I've tried!


  7. Helpful (2)

    "Work @ UHG"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Manager in Minnetonka, MN
    Current Employee - Engineering Manager in Minnetonka, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at UnitedHealth Group full-time (More than 3 years)

    Pros

    Matured Agile Product Engineering Organization

    Cons

    Growth at a Leadership level is biased to relationship with Sr.Leadership


  8. "Sr Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than 5 years)

    Pros

    Job Stability, good work life balance, nice work culture

    Cons

    None at this time, not very high paying


  9. Helpful (7)

    "Lack of Career Growth...Surrounded by Dead weights"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Eden Prairie, MN
    Current Employee - Software Engineer in Eden Prairie, MN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    -Good work life balance
    -Generous PTO (23 days/year), 4.5% 401k match (100% match for first 3%, then 50% match up to another 3%)
    -Easy work
    -Nice coworkers
    -Cool building
    -New technology in some area of the company
    -Amazing job security because there are many low performers
    -Good stepping stone company

    Cons

    -Below average pay...you may be hired at a fair/competitive rate, but the yearly raises are not very competitive for people with technical background. Below the industry standard raise of 3%. People will get a max of 2% raise for an outperforming review. Hence, most of the employees here do the bare minimal as an average review will get you 1.2-1.8% raise. After one year, most newcomers will realized it is not worth working hard for the .0X% difference.

    -There are many dead weights on my team. At least 80% of my team (20+ developers) is floating around doing less than average amount of points per sprint. Some developers can slide by fixing a defect for a single null pointer exception over the duration of 1-2 weeks...others would call in WFH, but with their status show up as 'away' or 'offline' if anyone bothers to look on Jabber (the internal messaging app we use here)

    -Management will continue to blindly hire more developers because the existing ones won't do the work. I have difficulty understanding why low performers are allowed to stay and even promoted in some cases over valuable teammates.

    -There are a lot of favoritism in this organization. Your performance matters very little in the yearly review. You will get a higher mark if you know the manager and hanging out with them during happy hours.

    -We are moving toward a full agile environment, so WFH is discouraged. At the same time, there are not enough desks for all developers who comes in to office

    -Most managers do not care about your career growth

    -The culture training are mocked by most attendees as they know it's more symbolic than substance. Our culture values cannot thrive due to the limitations at the system/organization level

    -The yearly performance review grades the team on a normal curve. So, even if everyone performed really well, there will always be losers and winners. Contrary to what they taught us in culture trainings. Good talents do not stay more than 2 years here...unless they are also favored by management

    Advice to Management

    Take some time to help your employees grow in this organization. Revamp the yearly review process.


  10. Helpful (2)

    "Weak polices, no honor for commitments"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scrum Master in Franklin, TN
    Former Employee - Scrum Master in Franklin, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at UnitedHealth Group full-time (More than 3 years)

    Pros

    1. PTO 23 days
    2. Good work life balance
    3. Work from home available.
    4. Updated on the technology and lot to learn from very experienced staff.

    Cons

    1. No bonus if you are less than 5 years old in the company and negligible pay raise.
    2. No honor for commitments made during hiring.
    3. Very weak immigration policies.
    4. Worse insurance.

    Advice to Management

    Pay the employees who actually contribute to the company's growth not just who manage the contributor.


  11. Helpful (3)

    "Run"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Eden Prairie, MN
    Former Employee - Anonymous Employee in Eden Prairie, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at UnitedHealth Group full-time

    Pros

    Employees nice facilities. I enjoyed working there until a layoff.

    Cons

    One of the most unethical companies I have worked for. Lot of lay offs and they tell you your welcome back but have to apply like a fist time employee. They have both internal and external positions.

    Advice to Management

    Learn what integrity is all about and stop lying


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