UnitedHealth Group Reviews | Glassdoor

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UnitedHealth Group Reviews

Updated January 19, 2018
6,467 reviews

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6,467 Employee Reviews

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Pros
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More Pros and Cons

  1. "Producer help desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Producer Help Desk in Minnetonka, MN
    Current Employee - Producer Help Desk in Minnetonka, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    Training, culture and the value they give you

    Cons

    None that I can think of

    Advice to Management

    Just keep doing what you doing


  2. "UHC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Care Coordinator in East Wenatchee, WA
    Current Employee - Clinical Care Coordinator in East Wenatchee, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    Great employee support and good benefits.

    Cons

    No cons, it was nice working from home.

    Advice to Management

    Great job!

    UnitedHealth Group Response

    Jan 10, 2018 – Enterprise Talent Community Manager

    Thank you so much for your review! I am so glad to hear that your experience at UnitedHealth Group has been enjoyable. I agree that having the flexibility to telecommute is a huge plus! Sincerely... More

  3. Helpful (4)

    "Shining example of corporate GREED"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Eden Prairie, MN
    Current Employee - Senior Business Analyst in Eden Prairie, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at UnitedHealth Group full-time (More than 3 years)

    Pros

    Co-workers, collaboration, technology, team spirit, clients

    Cons

    Benefits, raises, corporate greed, bonuses, taxes

    Advice to Management

    In the year 2017 UHG bought several companies and started a new company Otpum Ventures, created because UHG was making so much money they wanted to put capital in the marketplace. Then the tax reform saw UHG get a huge windfall that it did not share with it's employees. Annual reviews now happening and the average raise for Grade 27 and below are 1 to 1.5 % which has been the standard for the last few years and ZERO bonus for most in my department. YET, upper and senior management (all male in my division) will walk away with nice bonuses and heaven knows what kind of raises. UHG benefits are good but not great- Christmas Eve is not a holiday? Medial coverage sucks for a health care insurer- I can buy a better UHG health plan in the marketplace. And work life balance sucks. This is an old boys network lining it's own pockets and that of it's stockholders. And this money is all being made off the backs of patients and physicians with cooked up ways to deny paying for legitimate medical care. SHAME SHAME SHAME


  4. "People are what make it great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Pittsburgh, PA
    Current Employee - Director in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than 10 years)

    Pros

    While the size is HUGE and continues to grow it just means that we will continue adding to the team which already has so many wonderful people. The people we have here are what make it great and the continued focus from senior leaders down on focusing on people first, on each one to one interaction we have with others, creates such a sense of pride and faith that the positive growth will continue.

    Cons

    While the people are great, there are so many channels to navigate. It takes time adapting to know where and how to navigate to what groups to help know where best to get what you need.

    Advice to Management

    Continue the focus of people first, of focusing on each interaction the ONE and only thing of importance. While continuing that focus, try to identify ways to build connections between the various groups that can/should be connected together to provide a better service to our internal and external teams.

    UnitedHealth Group Response

    Jan 10, 2018 – Enterprise Talent Community Manager

    Thank you for responding. Yes, our organization changes constantly; it's part of being part of a large company. That being said, it does take some navigation skills but we offer a wide array of... More


  5. Helpful (2)

    "UnitedHealth Care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Control Analyst in Cypress, CA
    Current Employee - Quality Control Analyst in Cypress, CA

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    Being able to work from home

    Cons

    No room for growth or career development


  6. "Great company to work for"

    StarStarStarStarStar
    Current Employee - Operations Manager
    Current Employee - Operations Manager

    I have been working at UnitedHealth Group full-time (More than 5 years)

    Pros

    Love the culture and the employee focus. They are a great company to be a part of

    Cons

    It is a large company so making changes take a lot of work and time to do so

    Advice to Management

    None, overall they do a great job

    UnitedHealth Group Response

    Jan 10, 2018 – Enterprise Talent Community Manager

    Thank you for your review. I am happy to hear you're enjoying the culture at UnitedHealth Group. Sincerely! Megan N. Mueller, Talent Community Manager, UnitedHealth Group


  7. Helpful (1)

    "Vice President, Strategic Provider Account Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Savannah, GA
    Current Employee - Vice President in Savannah, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than 8 years)

    Pros

    After 17 years of working at UHG, I can honestly give this company 2 thumbs up! Overall, the culture is great.

    Cons

    UHG is ever changing. If you are uncomfortable with change, this is not the place for you. I happen to embrace and look forward to change. The "saying" here is that if you do not enjoy your job, wait 6 months, it will be different. To me, that is a positive. UHG is willing to try different things. However, will quickly course correct if decisions do not bring on success.

  8. "Not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UnitedHealth Group full-time

    Pros

    Flexible with PTO
    Telecommute options
    Performance based bonuses
    Active in the community
    Show employee appreciation

    Cons

    Production based
    Can be stressful at times
    Micro-managed
    Strict quality control
    Poor management

    UnitedHealth Group Response

    Jan 10, 2018 – Enterprise Talent Community Manager

    Thank you so much for your feedback. You are right there are some great things about UnitedHealth Group, especially work from home opportunities and there are areas that may need some improvement... More


  9. "nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in Richardson, TX
    Current Employee - Associate Director in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (Less than a year)

    Pros

    good work life balance and work culture

    Cons

    slow on innovation. too many processes.

    UnitedHealth Group Response

    Jan 10, 2018 – Enterprise Talent Community Manager

    Thank you for your feedback. I'm glad to hear you're enjoying some of the benefits of working at UnitedHealth Group. I'm sorry you feel the organization is slow on innovation. I feel there are a... More


  10. "Health Advocate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UnitedHealth Group full-time (More than 3 years)

    Pros

    Work from home, weekends off, on the job claim training

    Cons

    Constantly changing schedule, escalated and angry callers, high stress metrics

    Advice to Management

    Start treating employees as real people holistically not short term and individual metrics.

    UnitedHealth Group Response

    Jan 8, 2018 – Enterprise Talent Community Manager

    Thank you for sharing your experience. I'm glad to hear you are enjoying your career at UnitedHealth Group! I would encourage you to keep an open line of communication with your managers to discuss... More


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