UnitedHealth Group Reviews | Glassdoor

UnitedHealth Group Reviews

Updated September 23, 2017
6,174 reviews

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6,174 Employee Reviews

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Pros
  • A colleague once shared 25% of the organization employees work from home (in 766 reviews)

  • You will have an excellent work life balance working here (in 435 reviews)

Cons
More Pros and Cons

  1. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Savannah, GA
    Former Employee - Business Analyst in Savannah, GA
    Recommends
    Positive Outlook

    I worked at UnitedHealth Group full-time (More than 5 years)

    Pros

    - Staff
    - Salary
    - Work life balance

    Cons

    -UPPER Management
    - Communication with employees should improve

    Advice to Management

    It is what it is...how do we fix it.

    UnitedHealth Group Response

    Sep 21, 2017 – Enterprise Talent Community Manager

    Thank you for sharing your experience. Yes, the work/life balance can be good and conversations with managers about role expectations as well as staying in the loop on what initiatives are happening... More


  2. "Work-Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UnitedHealth Group full-time (More than a year)

    Pros

    There is work-life balance. Flexible time schedule and work from home options. Brilliant team work and rewards system.

    Cons

    Technologically not agile - could be more adaptive with new technology

    Advice to Management

    Be more adaptive to new technology

    UnitedHealth Group Response

    Sep 21, 2017 – Enterprise Talent Community Manager

    As UnitedHealth Group continues to live out its value of innovation, processes and technology will continue to evolve. Yes, the work-life balance and flexible scheduling can be a major pro for most... More

  3. "Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group full-time

    Pros

    Good work environment and work worshippers

    Cons

    low pay, laying off some people

    UnitedHealth Group Response

    Sep 18, 2017 – Enterprise Talent Community Manager

    Thank you for sharing your experience! I am glad to hear you are enjoying your career. I encourage you to chat with your manager about your concerns and keep an open line of communications about... More


  4. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Provider Service Representative in Oldsmar, FL
    Current Employee - Provider Service Representative in Oldsmar, FL

    I have been working at UnitedHealth Group full-time (More than 5 years)

    Pros

    Only worked between 7-6pm (its a shift bid process)
    Telecommute option is available
    Coaches(supervisors) are willing to work with you

    Cons

    The work can be repetitive , if your the type who like to do the same thing with a few changes then it s awesome.
    Can be tough to move up and over to new positions
    Micro-managed with time

    UnitedHealth Group Response

    Sep 21, 2017 – Enterprise Talent Community Manager

    Thank you for sharing your experience with UnitedHealth Group. Yes, some of the work can be repetitive. Having conversations with your manager about the next steps in your career can help you move... More


  5. "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Provider Data Consultant in Duluth, MN
    Current Employee - Provider Data Consultant in Duluth, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than 8 years)

    Pros

    Good benefits. Lots of opportunity to progress career. Great co workers.

    Cons

    Corporate job, great fit for some, not so great for some.

    Advice to Management

    Continually evaluate talent and reward it.

    UnitedHealth Group Response

    Sep 15, 2017 – Enterprise Talent Community Manager

    Thank you so much for your thoughtful review! It sounds like you've enjoyed your career at UnitedHealth Group so far. I am so glad to hear that your experience has been enjoyable. Good luck to you... More


  6. "Socially conscious company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nurse Practitioner in Columbia, MD
    Current Employee - Nurse Practitioner in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than 5 years)

    Pros

    Good salary, management open to new ideas, Many perks (such as life insurance ) free, with additional coverage at a small pre-tax price.

    Cons

    Daily travel, low tolerance for ignoring hierarchy when bringing new ideas to management. In short, run everything by your manager first.

    Advice to Management

    None, my experience is that the managers are encouraged to escalate worker feedback, and change policy accordingly - if it's a reasonable request. Everyone knows their job, no micromanagent.

    UnitedHealth Group Response

    Sep 13, 2017 – Enterprise Talent Community Manager

    Thank you for sharing your experience with our organization. I am glad you are enjoying your employment experience. Sincerely, Sarah M. Sr. Talent Community Manager, UnitedHealth Group


  7. "BI Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SQL BI Developer in Port St Lucie, FL
    Former Employee - SQL BI Developer in Port St Lucie, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UnitedHealth Group full-time

    Pros

    Very organized and they take time to train you very well! Good management!

    Cons

    Can not say anything bad!

    UnitedHealth Group Response

    Sep 15, 2017 – Enterprise Talent Community Manager

    Thank you so much for your feedback! I am so glad to hear that your experience at UnitedHealth Group was enjoyable! Sincerely, Megan Mueller, Talent Community Manager, UnitedHealth Group

  8. "Work at home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    The best reason to work for this company is they give you the opportunity to work from home. You recieve benefits from day one and advancement based on what you know not who you know.

    Cons

    Getting there if you do not work from home. I see alot of people that walk a bit of distance to the bus stop because there is not one closer or in front of the building.

    Advice to Management

    If someone is working from home due to an illness do not force them to work at the office.

    UnitedHealth Group Response

    Sep 14, 2017 – Enterprise Talent Community Manager

    Thank you for your review! It's great to see you're enjoying the work life flexibility and other benefits of working here. If you know friends or family who would also be a good fit to our... More


  9. "Provider rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    Good pay, can get bonuses, gym on site

    Cons

    the customers, the job just keeps adding things onto your plate but they do not pay you

    Advice to Management

    STOP adding things

    UnitedHealth Group Response

    Sep 14, 2017 – Enterprise Talent Community Manager

    Thank you for your comments, we certainly do take into account all the feedback provided. Regarding workload, I would encourage you to also share your thoughts with you manager. Alternatively, HR... More


  10. "Challenging, but rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Advocate in Roanoke, VA
    Former Employee - Customer Service Advocate in Roanoke, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at UnitedHealth Group full-time (More than a year)

    Pros

    Excellent training in a classroom setting. Lots of support and feedback while starting. Company has good structure, caring leaders, and room for growth. Good performance is rewarded with special projects and bonuses. Overtime is usually optional, occasionally mandatory during AEP, but comes with "time and a half" pay.

    Cons

    Call center environment: you will sometimes deal with escalated callers, or have a call run past the end of your shift. If you're missing minutes on the phone, you better be able to account for what you were doing instead. Rarely time to ever "turn off" during your shift, even with two 15 minute breaks scheduled. The work is extremely consistent.


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