UnitedHealth Group Reviews | Glassdoor

UnitedHealth Group Reviews

Updated April 27, 2017
5,724 reviews

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5,724 Employee Reviews

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  1. Helpful (3)

    "What Leadership?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Carlsbad, CA
    Former Employee - Anonymous Employee in Carlsbad, CA
    Doesn't Recommend

    I worked at UnitedHealth Group full-time (More than 5 years)

    Pros

    The staff and the staff.

    Cons

    Management uses outdated practices. If you go to work to try an d make a difference and do a great job, please know that isn't what is recognized. You must be a a part of management's "wolf pack" in order to progress. Many folks have long-term tenure and have gotten very comfortable. And by all means, do not have an opinion contrary to management.

    Advice to Management

    Stop hiring folks as managers who cannot operate on a staff role. In addition, it's not the best idea to promote friends into management, at some point they will actually have to make good decisions and lead a team. Food for thought.

    UnitedHealth Group Response

    Apr 13, 2017 – Enterprise Talent Community Manager

    Thank you for your perspective. I'm sorry you felt you weren't rewarded during your time at UnitedHealth Group. In a large company these types of issues need to be addressed right away and can only ... More


  2. "Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Minnetonka, MN
    Former Employee - Business Analyst in Minnetonka, MN

    I worked at UnitedHealth Group (More than a year)

    Pros

    career plan, motivation, new products, innovation, benefits and future vision

    Cons

    I didn't have reclamation, because I hard worked to attain my targets.


  3. Helpful (1)

    "Claims representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Provider Data Analyst Credentialing in Nolensville, TN
    Current Employee - Provider Data Analyst Credentialing in Nolensville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UnitedHealth Group full-time (More than 3 years)

    Pros

    Flexible hours that gives a big chance to make extra work and more money if needed you also are given a great training program that lasts for 6 weeks and you are given a chance to get certified also. Good place to work to get your career started.

    Cons

    Overtime is mandatory and you will get written up if you do not complete it all it can be up to 15 to 20 hours a week. Forget about making friends here you do not have time to socialize

    UnitedHealth Group Response

    Mar 30, 2017 – Enterprise Talent Community Manager

    Thank you for your review. I'm glad you are able to further grow and develop your career at UnitedHealth Group. I'm sorry you feel you don't have room to get to know your coworkers as this is one of ... More


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  5. "Sr IT Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Irvine, CA
    Former Employee - Senior Project Manager in Irvine, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at UnitedHealth Group full-time (More than 5 years)

    Pros

    Amazing company to work for, no politics, no micro management.

    Cons

    Too many changes resource level and process changes. Upper management are too confused and things get escalated quickly.

    Advice to Management

    Spend a week working with employees so you could learn and make better decisions.


  6. "quality analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Assurance Analyst in Nashville, TN
    Current Employee - Quality Assurance Analyst in Nashville, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than 5 years)

    Pros

    good benefits, opportunities to learn and grow

    Cons

    too fast growth. Health insurance not good

    Advice to Management

    Stop acquireing


  7. "Great company with lots of opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Eden Prairie, MN
    Current Employee - Senior Business Analyst in Eden Prairie, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than 5 years)

    Pros

    This company has great flexibility with work and life outside of work balance. The management is wonderful and communication on where things are at currently and where it's projected to be in the future.

    Cons

    Ironically with working for a healthcare company the medical benefits are not a great choice. When opportunity arises for career advancement internally the company is pretty slow.

    UnitedHealth Group Response

    Mar 30, 2017 – Enterprise Talent Community Manager

    Thank you for your review. I'm glad you're enjoying several benefits of being an employee at UnitedHealth Group. Being a part of a large organization means it takes longer to review the applications ... More


  8. "Customer Service Representative--OptumRx (New Hire March 2017)"

    Star Star Star Star Star
    • Culture & Values
    Current Employee - Customer Service Representative in Orlando, FL
    Current Employee - Customer Service Representative in Orlando, FL
    Recommends
    Positive Outlook

    I have been working at UnitedHealth Group full-time (Less than a year)

    Pros

    Always have 40hr work week. Various schedules. Starting Hourly March 2017 is $14.00.

    Cons

    9 weeks training. But Call Center Jobs with less training 6 weeks, hourly wage starting is $12.00.

    Advice to Management

    No opinion at this time.

    UnitedHealth Group Response

    Mar 30, 2017 – Enterprise Talent Community Manager

    Thank you for your review. I'm glad you're enjoying a few benefits at UnitedHealth Group. There are great ways to grow your career here outside of the traditional training we provide all employees ... More


  9. "Applications Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Developer in Las Vegas, NV
    Current Employee - Applications Developer in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    PTO, Friendly Environment, On Campus Cafeteria, On Campus Gym, Geographically located near many residential communities.

    Cons

    Upper management unaware of proper SDL, Discourages innovation, Redundant task, Meaningless documentation, Deprecated development tools, Niche knowledge.

    UnitedHealth Group Response

    Apr 13, 2017 – Enterprise Talent Community Manager

    Thank you for your perspective. There are several solutions to you concerns. I would first suggest reaching out to your manager about proper SDL and ways you would like to be innovative. It also may ... More


  10. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Tucson, AZ
    Current Employee - Customer Service Representative in Tucson, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than 3 years)

    Pros

    great benefits, great company for advancement!

    Cons

    Mandatory overtime is required during busy season

    UnitedHealth Group Response

    Mar 27, 2017 – Enterprise Talent Community Manager

    Thanks for taking the time to leave us a review. We appreciate your feedback as we continue to improve our employee experience at UnitedHealth Group. Glad to hear your experience has been a positive ... More


  11. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Analyst in Edina, MN
    Former Employee - Senior Technical Analyst in Edina, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UnitedHealth Group full-time (More than 5 years)

    Pros

    Intelligent people, high standards, respect.

    Cons

    Salaries could be higher for job requirements.

    Advice to Management

    None.

    UnitedHealth Group Response

    Mar 24, 2017 – Enterprise Talent Community Manager

    Thank you for the review and your time spent at UnitedHealth Group. We agree that surrouding yourself with a respectful team and high performers makes for a great work environement. Best, Ashley ... More


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