UnitedHealth Group Reviews | Glassdoor

UnitedHealth Group Reviews

Updated July 20, 2017
5,987 reviews

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5,987 Employee Reviews

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Pros
  • A colleague once shared 25% of the organization employees work from home (in 748 reviews)

  • You will have an excellent work life balance working here (in 418 reviews)

Cons
  • Little lagging in work life balance (in 231 reviews)

  • They offer the worse health insurance package I've ever had in my working career to their own employees (in 251 reviews)

More Pros and Cons

  1. Helpful (2)

    "Pros and Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Administrative Coordinator in Dallas, TX
    Current Employee - Clinical Administrative Coordinator in Dallas, TX
    Recommends
    Negative Outlook

    I have been working at UnitedHealth Group full-time (Less than a year)

    Pros

    They offer great benefits and there is tremendous room for growth within the company.

    Cons

    You have to be with UHG at least a year to transfer within, and your supervisor HAS TO recommend your transfer, otherwise you CANNOT change positions.

    Advice to Management

    There is no need to micromanage. Also, fairness benefits the company as a whole; friendly fyi.


  2. Helpful (1)

    "My journey"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Advocate in Hooksett, NH
    Current Employee - Customer Service Advocate in Hooksett, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (Less than a year)

    Pros

    Great office setting, friendly faces everywhere. Great company to work for with decent pay and benefits.

    Cons

    Wish I had my cubicle to myself but that is the only not great thing I have to say about my employer.

    Advice to Management

    Keep it up!

    UnitedHealth Group Response

    Jun 8, 2017 – Enterprise Talent Community Manager

    Thank you for your review. I'm glad you're enjoying a few of the benefits of UnitedHealth Group. Sincerely, Amber Smith, Talent Community Manager, UnitedHealth Group

  3. Helpful (1)

    "Wonderful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HCC Risk Adjustment Cocet in Remote, OR
    Current Employee - HCC Risk Adjustment Cocet in Remote, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    Best company I have ever worked for and awesome management they are always there for you.work with you always. They want you to succeed

    Cons

    None everyone works together and everyone wants you to succeed so I have nothing negative to say about this company as they are always there for you

    Advice to Management

    Keep doing what you're doing

    UnitedHealth Group Response

    Jun 15, 2017 – Enterprise Talent Community Manager

    Wow, great positive review, glad to see you are enjoying your employment with UnitedHealth Group. Sarah M. Sr. Talent Community Manager, UnitedHealth Group


  4. "Broker recruitment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at UnitedHealth Group full-time (Less than a year)

    Pros

    Great job worked there 12 years. Good management

    Cons

    Better recognition for hard work and dedication


  5. Helpful (7)

    "Toxic, almost always"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at UnitedHealth Group full-time (More than a year)

    Pros

    Caring management, as well as relaxed working environment.

    Cons

    Disorganized, company seems to care little about its employees, and a very fake feel to what they promote to be values, and what their actions actually show.

    Advice to Management

    Have your employees truly share why they are unhappy so that you can fix it.

    UnitedHealth Group Response

    Jun 15, 2017 – Enterprise Talent Community Manager

    Thank you for sharing and I am sorry that you feel that the values seemed fake. Our organization strives to live by these values every day. Please feel free to contact HR Direct Monday through... More


  6. Helpful (1)

    "Senior Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Trainer in Minnetonka, MN
    Former Employee - Senior Trainer in Minnetonka, MN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at UnitedHealth Group full-time (More than 8 years)

    Pros

    Benefits package, some WFH flexibility, accrued vacation time of 28 days based on years with the company

    Cons

    Frequent re-organizations in departments puts positions at risk of layoff. Some management shouldn't retain their jobs and they have power to layoff based on choice.

    Advice to Management

    Pay for performance with measurement that protects against a few poor managers with personal agenda.

    UnitedHealth Group Response

    Jun 23, 2017 – Enterprise Talent Community Manager

    Hi there, thank you for your feedback about your experience working at UnitedHealth Group. We appreciate hearing your perspective. Measuring performance is vital in our dedication to growth and... More


  7. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UnitedHealth Group full-time (More than 10 years)

    Pros

    Despite the bad reputation, UHG does a lot of good in terms of helping people live healthier lives and covering medical costs. There is a strong effort to incorporate the values of integrity, compassion, relationships, innovation and performance company-wide.

    Cons

    With over 200,000 employees worldwide, you are going to run into good work situations and bad.

    Advice to Management

    Managing people is a skill that takes into account how different people behave and receive coaching. You may have work-related experience and skill, which is great, but please put thought and effort into learning how to actually manage people.

    UnitedHealth Group Response

    Jun 8, 2017 – Enterprise Talent Community Manager

    Thank you for your review of our organization. I'm glad you were able to enjoy a few benefits of UnitedHealth Group during your time here. There are several online tools and trainings our managers go... More

  8. "Great company to advance in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Network Auditor in Indianapolis, IN
    Current Employee - Pharmacy Network Auditor in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (Less than a year)

    Pros

    Huge network to work for and adavance in.

    Cons

    Benefits are somewhat high in cost.

    UnitedHealth Group Response

    Jun 15, 2017 – Enterprise Talent Community Manager

    Thanks for your comments, I am glad you are enjoying your employment experience with UnitedHealth Group. Sarah M., Sr. Talent Community Manager, UnitedHealth Group


  9. Helpful (1)

    "good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Care Advocate in Chicago, IL
    Current Employee - Care Advocate in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UnitedHealth Group full-time (More than 10 years)

    Pros

    work from home, excellent supervisor

    Cons

    big policy changes , frequent moves in upper managment

    Advice to Management

    more flexbitiy, better health benefits, work/familiy life balance


  10. Helpful (2)

    "Room for Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rancho Cordova, CA
    Current Employee - Anonymous Employee in Rancho Cordova, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    The employees are nice and engaging. Offices are close to home. Great parking. Has an onsite cafe. 401k match, which is good.

    Cons

    Not transparent with employees, does not value employees. This is apparent in the kind of benefits that is offered; they aren't that great. Does not offer any type of HMO, just a high deductible plan...I'd even say it's not a PPO, it's that high.

    Advice to Management

    Get your ducks aligned, ensure you're all on the same page, communicate in a timely manner and be a little more detailed in what you have to communicate. Trust your employees. Don't be fearful. In other words don't communicate just the good...be transparent.


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