UnitedHealth Group Reviews | Glassdoor

UnitedHealth Group Reviews

Updated February 21, 2017
5,495 reviews

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5,495 Employee Reviews

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Pros
  • Especially if you want to work from home (in 665 reviews)

  • If you have a good boss, work-life balance is great (in 371 reviews)

Cons
  • Little lagging in work life balance (in 215 reviews)

  • The health benefits (considering it's a health insurance company) are not that great (in 237 reviews)

More Pros and Cons

  1. "Workforce Management Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than 3 years)

    Pros

    Telecommuting available
    The ability to transition into multiple areas within the same company

    Cons

    HR is vary vague and has too many grey areas
    Healthcare benefits

    UnitedHealth Group Response

    Feb 2, 2017 – Enterprise Talent Community Manager

    Thank you for your review. I'm glad you're enjoying the telecommuting option that's available to some employees at UnitedHealth Group. I would suggest discussing your HR challenges with your manager ... More


  2. "manager"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    culture of management is very friendly

    Cons

    culture of sales organization is very competative

    UnitedHealth Group Response

    Feb 9, 2017 – Enterprise Talent Community Manager

    Thank you for your review of our organization. I'm glad you enjoyed the culture during your time here. We wish you the best. Sincerely, Amber Smith, Talent Community Manager, UnitedHealth Group


  3. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    Good work life balance to be had

    Cons

    Sr Management plays favorites not good for free thinkers


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Network Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    Friendly people and dedicated staff

    Cons

    Public Sector Network directors are over worked and under paid. There appears to be a ceiling the first year regardless of how well one performs. Promise higher bonuses in recruiting versus in actuality

    Advice to Management

    Do not let idiosyncrasies of local senior leadership to over ride national polices in regards to travel, and telecommuting


  6. Helpful (1)

    "Mid-level Mgmt"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Active Billing Director in Milwaukee, WI
    Former Employee - Active Billing Director in Milwaukee, WI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at UnitedHealth Group (More than 3 years)

    Pros

    Fast Paced, Six Sigma organization

    Cons

    Heavy office politics. Grind employees.

    Advice to Management

    Spread the wealth at all levels.

    UnitedHealth Group Response

    Feb 16, 2017 – Enterprise Talent Community Manager

    Thank you for sharing your feedback. We offer a very competitive benefits program that undergoes review every year. I would advise you to reach out to HR Direct, 800 561 0861 - Monday through Friday ... More


  7. "entry level"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UnitedHealth Group full-time

    Pros

    lots of opportunities to learn skills you may other wise not encounter in smaller companies

    Cons

    no career advancement unless you look internally yourself. compensation is stagnant

    Advice to Management

    Increase compensation beyond token percentage points during review time if the company is doing well. Otherwise it just leaves a bad taste in everyone's mouth.

    UnitedHealth Group Response

    Feb 1, 2017 – Enterprise Talent Community Manager

    Thank you for your comment. At UnitedHealth Group it is up to the employee to drive your career path. There are leaders and resources available for you to use to guide your path and there are ... More


  8. "Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at UnitedHealth Group full-time

    Pros

    Flexible with working from home

    Cons

    Have to work for the company for at least 1 year to apply for an internal position

    UnitedHealth Group Response

    Feb 9, 2017 – Enterprise Talent Community Manager

    Thank you for your review. I'm glad you're enjoying the flexible work style of UnitedHealth Group. You can learn more about development by visiting HRDirect: http://uhg.hr/2e3k. Sincerely, Amber ... More


  9. Helpful (1)

    "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Concord, NC
    Former Employee - Customer Service Representative in Concord, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UnitedHealth Group full-time (Less than a year)

    Pros

    Steady work hours, many opportunities for advancement and monthly bonuses available for top-performing agents, great training available, great emphasis on positive work culture, get to learn a lot about Medicare

    Cons

    Being 8 hours on the phone talking with distressed elderly about their Medicare Advantage coverage can be stressful and mentally exhausting at times; kudos to those who can handle this job long-term!

    Advice to Management

    None

    UnitedHealth Group Response

    Feb 9, 2017 – Enterprise Talent Community Manager

    Thank you for your review of our company. UnitedHealth Group is a challenging place to work and is not for everyone, but can be extremely rewarding in efforts of personal growth and development. I'm ... More


  10. Helpful (1)

    "Thing of the Past"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Director
    Former Employee - IT Director
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UnitedHealth Group full-time (More than 8 years)

    Pros

    Technological Forward however slow, Great long term relationships are possible here.Also work life balance is possible here!

    Cons

    Pay is low unless you leave and return. While longevity here is good the organization does a poor job of removing barriers and dead weight employees who are comfortable lifers. Company is still a boys club and you get a number of people promoted without the foundation behind them to help serve those they are responsible for developing.

    Advice to Management

    Take care of good people.

    UnitedHealth Group Response

    Feb 16, 2017 – Enterprise Talent Community Manager

    Thank you for your review. I'm glad you enjoyed work/life flexibility at UnitedHealth Group. I'm sorry you felt there were barriers that were not resolved. We do have a HRDirect line that allows ... More


  11. "Demanding but rewarding"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Advancement, doing what you love, employee centered culture, this is the place for you if you can manage multiple high profile projects at the same time

    Cons

    Backwards IT departments. Takes forever to get help, even setting up a phone for a new employee. Help desk is helpless

    Advice to Management

    Keep up the great work. Glad to see the company dropping the money losing exchange plans

    UnitedHealth Group Response

    Feb 2, 2017 – Enterprise Talent Community Manager

    Thank you for your feedback. I recommend you bring your IT issues to HR Direct; 800 561 0861 Monday - Friday 7 AM to 7 PM CT. Sarah Manley, Sr. Talent Community Manager, UnitedHealth Group



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