UnitedHealth Group "health insurance" Reviews | Glassdoor
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    UnitedHealth Group Employee Reviews about "health insurance"

    Updated Nov 14, 2019

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    3.4
    63%
    Recommend to a Friend
    79%
    Approve of CEO
    UnitedHealth Group CEO Dave Wichmann (no image)
    Dave Wichmann
    907 Ratings
    Pros
    Cons
    More Pros and Cons

    Reviews by divisions

    UnitedHealthcare

    4.0

    RECENT REVIEW

    “Great benefits, good pay, good culture“

    Optum

    3.6

    RECENT REVIEW

    “1. Work from Home options 2. Work Life Balance 3. New Projects 4. New Technologies 5. Peaceful Environment 6. Good Collaboration 7. Great Bonuses 8. Good Benefits and many more“

    Reviews about "health insurance"

    Return to all Reviews

    1. "Great Place to Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at UnitedHealth Group full-time

      Pros

      Limitless opportunities within a company that cares and values their employees.

      Cons

      Offer better health insurance.

      UnitedHealth Group2019-01-03
    2. Helpful (2)

      "MEH"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Family Nurse Practitioner 
      Doesn't Recommend

      I have been working at UnitedHealth Group full-time for more than 5 years

      Pros

      benefits except health insurance, flexibility

      Cons

      poor work life balance, 60-70hr work weeks, documentation requirements are strangling

      UnitedHealth Group2019-11-15
      3. Join the UnitedHealth Group team
      See Our Latest Jobs
    3. Helpful (4)

      "Integrity"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Claims Processor in Phoenix, AZ
      Doesn't Recommend
      Negative Outlook

      I worked at UnitedHealth Group full-time for more than a year

      Pros

      Health insurance, co-workers, values

      Cons

      Not competitive pay, false promises, management doesn't deliver on core values.

      Advice to Management

      I think the management could learn that they need to pick their supervisors much more wisely. If they want to retain good employees they need to fix the issues at hand as well make it competitive pay like the other companies around them. Have the supervisors assist in the employees drive to move out of the department to fit their strong suit. I wish I never left the company I was at to come here but glad I did and I... know now it was not a company I want to work at nor recommend. They caused a lot of emotional distress and crippling there employees by not paying more and taking away overtime that 90% of us needed to off set the NON competitive pay and lousy benefits.

      Show More
      UnitedHealth Group2019-11-11

    4. "Director, Software Engineering"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Minneapolis, MN
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at UnitedHealth Group full-time for more than 3 years

      Pros

      fast paced, very technical, lot of opportunities to learn regarding healthcare, competitive pay, generous holidays, lots of health focused activities

      Cons

      frequent management changes, very high health insurance compared to others , bonuses are often not up-to the mark.

      UnitedHealth Group2019-10-29
    5. Helpful (2)

      "Great place for your first steps in the industry."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Associate Claims Representative in Phoenix, AZ
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at UnitedHealth Group full-time for more than 3 years

      Pros

      Provides a solid foundation for entering the Health Insurance Industry and has really strong upper leadership. Takes active feedback from employees of all levels. Lots of schedule flexibility.

      Cons

      Very little community culture within the company. No clear paths for advancement which there are opportunities, but advancement itself is really slow. Compensation for labor is lower on the tier compared to other companies in the industry.

      UnitedHealth Group2019-10-20

    6. "Good, flexible job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Field Based Community Health Worker 
      Recommends
      Neutral Outlook

      I have been working at UnitedHealth Group full-time for more than 3 years

      Pros

      The flexibility is the best thing about this role! It creates a great work-life balance. This role also provides mileage and gas reimbursement, amazing benefits, and great health insurance. Lots of travel involved.

      Cons

      The pay isn’t as competitive as I’d like. The role can become a bit tedious/monotonous at times.

      UnitedHealth Group2019-10-15
    7. Helpful (3)

      "Only as a last resort"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Care Professional in Kingston, NY
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at UnitedHealth Group full-time for more than 8 years

      Pros

      Work from home Good managers (upper management is a different story)

      Cons

      High deductible health insurance Work life balance Too much overtime Difficult to advance Employees are treated like numbers Micromanagement

      Advice to Management

      Absolutely horrible place to work. Good as a temporary gig until you find something better, but burn out is going to happen. Employees are overworked and underpaid. The company puts difficult-to-obtain goals in place in order to avoid paying out bonuses. Employees are extremely micro-managed, though this is the case for pretty much any call center. Don't expect promotions unless you know people in the right... places. Overtime, while a nice option, is constant year round almost. And while not required, you will be pressured to do some of it, and if you don't, you will probably see a comment about it on your annual review, or get crummy hours on the next shift bid. They don't hire enough people. They will hire just enough to staff and not account for their high turnover rate, so it is ridiculously busy again within a month. Seniority is rewarded in only two ways: More PTO after 5 years, and a small bonus. When they work out schedules every 6 months, seniority doesn't matter, only numbers do. In fact, all they care about numbers. And those barking the orders aren't even in the same office. Employees are literally just numbers in a screen. Direct management does what they can and they try to lessen the burden on you but at the end of the day they are restricted by the corporate policies they need to abide by. And I haven't even mentioned the stress that comes with the job, as customers suffer and while you may agree with them, you need to stick by the company's unwillingness to pay out claims.

      Show More
      UnitedHealth Group2019-10-12
    8. Helpful (2)

      "Ok company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - RN Field Case Manager in New Brunswick, NJ
      Recommends
      Negative Outlook
      No opinion of CEO

      I have been working at UnitedHealth Group full-time for more than 3 years

      Pros

      Perks and discounts are ok

      Cons

      Unrealistic expectations. The health insurance is horrible and costly

      Advice to Management

      Caseloads needs to be managed well. It is unrealistic for field case managers to handle calls, visits and all that comes with it.

      UnitedHealth Group2019-10-12
    9. Helpful (2)

      "Used to be a great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Clinical Claim Reivew 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at UnitedHealth Group full-time for more than 5 years

      Pros

      Yearly salary is great and they provide a sufficient retirement contribution match. Certain departments offer flex time and that absolutely helps with work/life balance.

      Cons

      They are outsourcing a lot of clinical work to the Philippines, claim volumes are low and they aren't telling anyone if layoffs are imminent Transparency is not a strong point within this company. The health insurance plans that they offer to staff are pitiful.

      Advice to Management

      Be transparent with your staff. You could eliminate undue stress with honesty.

      UnitedHealth Group2019-10-06
    10. Helpful (1)

      "Good employer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at UnitedHealth Group full-time for more than 3 years

      Pros

      Work life balance, PTO, parental leave

      Cons

      Pay is below par, poor health insurance

      UnitedHealth Group2019-09-20
    Found 449 reviews
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