Does UnityBPO pay their employees well?

According to anonymously submitted Glassdoor reviews, UnityBPO employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at UnityBPO. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at UnityBPO?

44% of UnityBPO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UnityBPO 2.8 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at UnityBPO?

IT Service Desk Analyst (5) , Service Desk Analyst (3) , Desktop Support Technician (2) , Help Desk Technician (2) , Tech Support Representative (2) , Tier I Analyst (2)

What are the pros of working at UnityBPO according to real employee reviews?

"The CEO is definitely the driver of the culture and has a great vision of what the company should be." ((in 3 reviews))

What are the cons of working at UnityBPO according to real employee reviews?

"This company is using JTIP incentive without providing any actual training, I saw it with my own eyes, they force managers to complete and sign a form for each employee that qualifies so UnityBPO can get that state incentive." ((in 5 reviews)); "Had 8 different managers in just over two years of working here" ((in 3 reviews))

What are employees saying about UnityBPO layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UnityBPO layoffs and their outlook for job security at UnityBPO in 2026.

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UnityBPO

UnityBPO reviews

Compare reviews

2.6

44% would recommend to a friend

(44 total reviews)

Steve Wade

39% approve of CEO

33% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.8

Work/Life balance

2.6

Compensation and benefits

2.6

Career opportunities

2.5

Culture & values

2.1

Senior management

UnityBPO has an employee rating of 2.6 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have an average working experience there. The UnityBPO employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Parent or family caregiver

Veteran status

Reviews by job title

44 reviews

5.0

Jul 18, 2022

Great Place to work!

Manager

Recommend

CEO approval

Business Outlook

Pros

UnityBPO is very supportive of their employees and even helps out with those that are in school. It's a great place to get your start a career as a tech.

Cons

Some contracts are limited with what you're allowed to work on.

5.0

Oct 25, 2021

Great culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Belief in making a difference. Supervisors are great.

Cons

HR absent most of the time.

5.0

Jun 15, 2021

Great Company!

It delivery manager

Recommend

CEO approval

Business Outlook

Pros

This company has a great leadership team! The vision and culture is positive. Lots to learn but it has good structure.

Cons

It’s fast paced and very dynamic on a positive way. You have to be very flexible.

Viewing 1 - 3 of 44 Reviews

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Jobs at UnityBPO

Service Desk Analyst, Remote - NM, TX, AZ only

Technical Desk Analyst, Remote - NM,TX or, AZ only

Technical Desk Analyst, WEEKENDS + Weekdays Remote - NM, TX, AZ only

UEM Depot Operations Specialist

IT Field Technician – Albuquerque Metro Area (On-Site)