Universal Forest Products Customer Service Representative Reviews | Glassdoor

Universal Forest Products Customer Service Representative Reviews

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Customer Service Representative

4.0
Star Star Star Star Star
Recommend to a friend
Approve of CEO
Universal Forest Products CEO Matthew J. (Matt) Missad
Matthew J. (Matt) Missad
1 Rating

Employee Reviews

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Pros
  • Good company with great people to work (in 8 reviews)

  • Good company, nice coworkers, good management (in 4 reviews)

Cons
  • As being A trainee, it can be a little stressful learning everything there is about the business if you have no lumber experience (in 3 reviews)

  • They act like that just because they have around 8 year with UFP (in 3 reviews)

More Pros and Cons

  1. Helpful (3)

    "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Universal Forest Products full-time

    Pros

    Great people and good opportunities to move around the country to advance your career. The culture is very strong in working hard and doing what it takes to get the job done.

    Cons

    Little to no formal training and career development, your future is entirely in your own hands. The bonus structure was often vague or difficult to fully own based off of you specific performance. If the company is doing well you will do well, if the company is struggling, you are struggling.