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Universal Health Services Reviews

Updated October 22, 2017
86 reviews

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Universal Health Services Chairman, President, and CEO Alan B. Miller
Alan B. Miller
49 Ratings

86 Employee Reviews

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  1. "Behavior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Universal Health Services full-time (More than 8 years)

    Pros

    Excellent benefits, paid holidays off, early schedule

    Cons

    Lack of training, low pay, inconsistent contracts, sick/PTO time is terrible, no breaks, no appreciation


  2. Helpful (4)

    "Turn and run!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mental Health Worker in Jacksonville, NC
    Current Employee - Mental Health Worker in Jacksonville, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Universal Health Services full-time (More than 3 years)

    Pros

    Can't think of any besides the few times we have opportunities to help the patients

    Cons

    Extremely low pay. Techs are treated like they do not matter. Most of us have undergraduate degrees yet they still treat us like imbeciles. Dangerous work environment. High patient to staff ratios. Management only cares when corporate or state is here. Favoritism is rampant regardless of how hard you work. They work the good workers to death and discard them like yesterday's trash if they dare complain. Management cares only about the bottom line. Very unethical ways to make patients have increased stays and "run their insurance out" Truly horrific morally and ethically

    Advice to Management

    Your turn over rate wouldn't be so high if you actually treated your staff with the slightest bit of respect or empathy for the situations you put them in. Higher pay for dangerous work.
    Could go on but as most of is know, management couldn't care less about their floor employees

  3. "Unsupportive management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinician in Tucson, AZ
    Former Employee - Clinician in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Universal Health Services full-time (More than a year)

    Pros

    Pay is fair for hospital work
    Quality nurses

    Cons

    Unsupportive management
    Constant pressure to meet ridiculous productivity demands
    Extremely high turnover of staff for all positions

    Advice to Management

    Care about more than money


  4. Helpful (1)

    "For profit and it shows"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff RN in Plymouth, IN
    Current Employee - Staff RN in Plymouth, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Universal Health Services full-time (More than a year)

    Pros

    You get a paycheck and PTO builds pretty quickly.

    Cons

    I took a significant pay cut from my previous job.
    Management is good for deflecting the concerns of the unit/floor staff. You'll feel as though you're not being listened to.
    The first shift nurses genuinely believe they are superior to the second shift nurses and therefore treat them poorly.
    The units are small and dangerous. They don't care about acuity or safety of staff- it's only about filling beds. Until there's at least 18 patients on a unit, the unit is run by just one nurse and 1 to 2 unskilled laborers.
    Staff are legitimately defenseless. Restraint free facility that admits aggressive, sometimes outright violent patients. Staff can only employ "CPI" which are a couple of holds designed to be gentle on the patient who is attacking the staff, and then the 11-page packet and camera review policy makes it feel like you're being punished for resorting to defending yourself.
    Paper trailing here is insane. Serious overdocumentation. If the mental health techs complain that the nurses hide behind the desk and don't even interact with the patients, it's because the nurses are required to write a full biography on each of our acute patients on a daily basis.
    Management wants staff to be more individualized in patient treatment plans, but the facility itself mixes depression, alcohol withdraw, opiate withdraw, intermittent explosive disorder, bipolar mania, psychosis and schizophrenia altogether on one unit.
    High turnover rate due to all of the above.

    Advice to Management

    Quit lying about how great your facilities are, because they're truly a disgrace and are a reflection of how ignorant upper management is concerning how ethical the patient care within their facilities actually is.


  5. "Extremely Dangerous Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teacher in Chicago, IL
    Former Employee - Teacher in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    I worked at Universal Health Services full-time (Less than a year)

    Pros

    There are no IEPs to write, no lesson plans, no high stakes testing like in public school.

    Cons

    The kids are very aggressive, hate school and are limited to writing with crayons or golf pencils. There is no interest by management in the educational aspect of the program. They just do it because they are required to. There were virtually no supplies to work with. They wanted me to pretty much just give the kids worksheets to complete. Most of them can't read or read at many, many grade levels lower than they should. The physicians are condescending. The techs see school time as a time for them to take a break even though they are supposed to be in the room with you. You will work all holidays. The pay is significantly less than public schools. I finally had enough the third time I was attacked. I had complained to management the previous two times (everything is on camera) and nothing was ever done. If I stayed I know I would have ended up being hurt badly and the most that I would get would be worker's comp. The most the kid would get would be an extra day in the hospital. They know that there are no consequences while they are in the hospital. If they attacked a teacher in a regular school they would go to jail. I have worked in psych hospitals in the past and never saw anything so disorganized and a complete disregard for the safety of the employees. Despite it being a hospital the units tend to be a very macho environment and are pretty much run by the techs.

    Advice to Management

    Clearly you have a hard time finding and keeping teachers. You are competing against public schools for special education teachers, who are in demand. You need to make the compensation package and the environment attractive in order to be competitive. Teachers are used to holidays and summers off. You pay less and have teachers work year round.


  6. Helpful (6)

    "Run, run, run don't do it, even if you are desperate for money, DONT!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbia, SC
    Former Employee - Anonymous Employee in Columbia, SC
    Doesn't Recommend
    Negative Outlook

    I worked at Universal Health Services full-time (Less than a year)

    Pros

    ABSOLUTELY NOTHING, NOTHING AT ALL.

    Cons

    Management is a click. NOT a professional environment at all and if you don't brown nose you will be fired. HR is a fraud, the lies from that department should be looked into. She smiles in your face, telling you she has your back because she even admits something is wrong then is the first one to run and help them, write you up. It was draining to work for these people, the worse mistake of my life. And no I'm not a angry employee, trust me they are the worse, Im very surprised they are still open.

    Advice to Management

    Admit when you are wrong and keep hard working staff. They stick together and will NEVER EVER ADMIT WHEN THEY ARE WRONG!!!


  7. Helpful (2)

    "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Jackson, MS
    Former Employee - Human Resources in Jackson, MS
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Universal Health Services full-time (More than 3 years)

    Pros

    Meeting New People in various departments and assisting with patients. Those were the only pros with the UHS-MS company that I was employed.

    Cons

    HRD does not know how to run the department and does not care about others learning/growing. Things have gotten so bad.

    Advice to Management

    Listen to employees who know what's going on. HRD is always on a power trip and does not give good pay recognition when individuals receives their degrees or licenses. Most places give 2-5 dollars, HRD gives .50-.80 cents. HRD always think she is right and does not listen to others ideas. Employee morale is very low and patients are constantly discharging.

  8. Helpful (6)

    "Be Cautious"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Universal Health Services full-time

    Pros

    Individual facilities within the corporation have some autonomy.

    Cons

    Mixed messages from corporate leaders. Expectations do not align with stated mission. Profits are put above patients and staff.


  9. Helpful (4)

    "Registered Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse in Philadelphia, PA
    Former Employee - Registered Nurse in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Universal Health Services full-time

    Pros

    Unfortunately, can't think of anything possitive. UHS is poorly managed evidenced by the high RN & MHT constant turnover!

    Cons

    No EMR ? medical documentation written in 3-4 different forms (same info) Very disorganized, poor communication between staff & management, poor orientation contributes to high RN turnover!

    Advice to Management

    Management needs extensive training in how to "manage" their assigned units. Start with being respectful to your RN's & MHT's. Most importantly, stop with the short-staffing it's dangerous to both staff & patients. This leads to staff "burn out" & poor patient outcomes.


  10. Helpful (2)

    "Business development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Universal Health Services full-time (More than 3 years)

    Pros

    There are non. Long hours no appreciation

    Cons

    Long hours. Lots of paperwork. No office time no appreciate for work. Bad management

    Advice to Management

    Training and kudos for good work


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