Universal Insurance Holdings of North America Reviews

Updated Dec 30, 2020

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3.0
53%
Recommend to a Friend
100%
Approve of CEO
Universal Insurance Holdings of North America President Miguel Barrales
Miguel Barrales
2 Ratings
  1. "Great Company to Work WITH"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Territory Sales Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Insurance Holdings of North America full-time for more than 3 years

    Pros

    Super company and great employee partners

    Cons

    potential change in what you have to offer can be detrimental

  2. COVID-19

    "A Company in Decline"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Sarasota, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Universal Insurance Holdings of North America full-time for more than a year

    Pros

    Good salary, supportive employee system, smart people with great ideas in lower ranks

    Cons

    No longer a "family" company, Covid restrictions have changed the company for the worst (rules are ridiculously stringent), bonuses were not given this year, no work from home option, senior management micromanages employees like no company I have ever seen. All decisions come from Puerto Rico HQ, which is completely clueless about how things are here in the US.

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  3. Helpful (1)

    "Extremely Relaxed Work Environment With Huge Caveats"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sarasota, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Universal Insurance Holdings of North America full-time for more than a year

    Pros

    Work from home option is super relaxed. Flexible with stepping out or leaving early for appointments. Free fitness gym with basic equipment. It's small but hey it's free. Free coffee.

    Cons

    Work from home is so relaxed that you literally didn't see certain individuals except maybe once a week or every other week. No accountability held for people finishing their work. High turnover across the board from low level employees to upper management. Management leadership skill is extremely lacking. Can't handle conflicts. Fails to inspire employees. Communication from top level down is minimal. Lots of employees lacking the necessary skills to complete their responsibilities. Hard to get anyone to do actual work. Only a small handful of capable employees that seem to care about their job and can get work done.

  4. Helpful (1)

    "Lots of positives"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Universal Insurance Holdings of North America full-time

    Pros

    Reasonable pay for position, lots of company events and community involvement, opportunity, great company culture, lots of learning opportunities and company growth

    Cons

    Little flexibility on schedule and not many development opportunities

  5. Helpful (1)

    "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends

    I worked at Universal Insurance Holdings of North America full-time for more than 3 years

    Pros

    Great people, Great benefits, Great Pay, Honestly one of the best company I could of work for. Senior Manager is always supportive and was never intimidation to work with.

    Cons

    Company wants to promote from within and will teach you the skills needed but not very much room to move. - not really a con.

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  6. Helpful (1)

    "Fantastic place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook

    I have been working at Universal Insurance Holdings of North America

    Pros

    These people care about your personal life. They want your work/life to be balanced and happy. Theres no political games, little stress (if you get your work done), and everyone is treated equally.

    Cons

    Salary not so high, but it could be worse.

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  7. Helpful (1)

    "Growing Up"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Software Developer in Sarasota, FL
    Recommends
    Positive Outlook

    I have been working at Universal Insurance Holdings of North America for less than a year

    Pros

    Good culture and on okay work/life balance. I am able to handle my family business when I need to. The compensation package is good.

    Cons

    Slow and disorganized onboarding process.

  8. Helpful (1)

    "Admin"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Universal Insurance Holdings of North America full-time

    Pros

    Small company, 18 days vacation, recognize Admin Assist Day, Mother's and Father's Day, Thanksgiving gift cards, Christmas bonus

    Cons

    HUGE TURNOVER, primarily due to lack of management. Favoritism rampant.

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  9. "Growing Pains"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Xxx in Sarasota, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at Universal Insurance Holdings of North America full-time for more than 3 years

    Pros

    Great place to work if you don't want to think. Just keep your head down and work until you can find something else

    Cons

    Executive management makes all decisions. Very few know how to delegate let alone do so. Inexperienced executive management.

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