Universal Logistics Holdings Reviews | Glassdoor

Universal Logistics Holdings Reviews

Updated January 16, 2018
85 reviews

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2.9
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Jeff Rogers
35 Ratings

85 Employee Reviews

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Pros
  • Like others have posted before, you get paid weekly and the check clears (in 5 reviews)

  • Super laid back office environment which can be good at times (in 5 reviews)

Cons
  • No direct deposit of weekly checks (in 18 reviews)

  • No direct deposit, and health coverage isn't great (in 14 reviews)

More Pros and Cons

  1. "..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Forklift Operator in Murfreesboro, TN
    Current Employee - Forklift Operator in Murfreesboro, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Universal Logistics Holdings full-time (Less than a year)

    Pros

    Best place I've ever worked. It gets a little stressful at times, but we're all a team.

    Cons

    None so far.. hopefully it stays that way

    Advice to Management

    None


  2. "Just a job to pay bills, but not place to retire from."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Forklift Operator in Smyrna, TN
    Former Employee - Forklift Operator in Smyrna, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Universal Logistics Holdings full-time (More than a year)

    Pros

    Not a hard job, Good pay, some overtime during the week if your willing and management will allow it, you will work some saturday’s too.
    Some paid holidays after your 90 days.

    Cons

    Terrible health insurance, no 401k, no vacation time you only get 5 PTO (Personal Time Off) days after a year of working full time! Not enough equipment to supply employees!
    No communication from management to employees.
    You get paid weekly hard paper checks, no direct deposit and when you start working there you have to wait three weeks before you get your first weekly paycheck.
    They hold back three weeks!
    No direct deposit!

    Advice to Management

    Communicate with employees, get a better health insurance company that’s more affordable, get a 401k company so employees can save for retirement. Get direct deposit!!!
    Make sure you have enough equipment for all employees to work with.

  3. "Clerical"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerical Associate in Warren, MI
    Former Employee - Clerical Associate in Warren, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Universal Logistics Holdings full-time (More than 3 years)

    Pros

    Jean day on Friday's, weekly pay

    Cons

    None that I can think of

    Advice to Management

    Keep up the great work


  4. "Shuttle Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shuttle Driver in Roanoke, IN
    Current Employee - Shuttle Driver in Roanoke, IN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Universal Logistics Holdings full-time (More than a year)

    Pros

    8 hour shifts, decent benefits

    Cons

    Low pay, weak union, if you are hired after 2015 your pay and benefits are much lower than more senior employees.


  5. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Logistics Holdings full-time

    Pros

    People always have food to share.

    Cons

    The benefits could be a lot better.

    Advice to Management

    Need better equipment.


  6. "Challenging job that always keeps you moving and on your toes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Smyrna, TN
    Current Employee - Operations Supervisor in Smyrna, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Universal Logistics Holdings full-time (More than a year)

    Pros

    There are chances for advancement, plus the schedule is great. It's an enjoyable job that you can constantly improve at.

    Cons

    The manufacturer we supply wants to do things their way without the solutions. Can be a bit too stressful if you're not used to the type of job

    Advice to Management

    Listen to employees voicing their opinions. Look to promote within more


  7. "Lease operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lease Operator in Gary, IN
    Former Employee - Lease Operator in Gary, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Universal Logistics Holdings full-time (Less than a year)

    Pros

    Great freight base,friendly family environment

    Cons

    Lease trucks to slow 62 mph

  8. "Good for just out of college"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Logistics Holdings full-time

    Pros

    Fairly easy to learn and comprehend

    Cons

    Long winter hours, no 401k match, rudimentary overtime/6th day pay


  9. "Operation Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Smyrna, TN
    Current Employee - Anonymous Employee in Smyrna, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Universal Logistics Holdings full-time (Less than a year)

    Pros

    Great people..Supervisor are working 4 on 4 off schedule at the moment. It may work for some people. Great pay

    Cons

    Basically a big lie. Your told one thing when hired but once you start it's totally different. It's all a buddy system and it's not right for the ones that really like there job.


  10. Helpful (1)

    "Doesn't Get Much Worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance Manager in Warren, MI
    Former Employee - Maintenance Manager in Warren, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Universal Logistics Holdings full-time (More than 3 years)

    Pros

    Paper Check Cashes Each Week, Has Heat in Winter, A/C in Summer.

    Cons

    No Direct Deposit. - You will not receive competitive pay. Compensation is $10K LESS than anywhere else in the same position. They would pay all employees minimum wage, if they could. They would not give you a lunch, if they could.

    No Work-Lift Balance. - Supervisors do not care if you have a family. You will be given a hard time if you need to leave for a doctor appointment, and you will be required to make up the time you are gone - Gone for two hours? Make it up by either coming in early, or leaving late. You are required to work 50 hour work weeks for salaried positions and will not be paid overtime. If you miss your 50 hr mark, you will have a conversation with your Supervisor about it and they will threaten termination.

    Titles (manager/supervisor/etc.) are used to force salaried employees to work 10+ hours a week without overtime pay. This company would make you work on holidays, if they could. Many employees have no choice.

    PTO means Sick Days, Personal Days, and Vacation Time. - People come in sick to avoid taking days off, causing colds/flu to cycle through office year round. They would provide no time off, if they could.

    There are zero perks. They don't even give you free coffee.

    Advancement is a joke. Most VPs are younger and will not be leaving any time soon. Lateral movement happens from time to time, you can move from one position to another in the same department, but you will not make more money.

    Do not show interest in bettering your position, you will be treated like dirt if they think you want to leave. Do not update your Monster/LinkedIn/Indeed profile; HR will call your supervisor to have a conversation with you about it.

    Terrible Benefits. The Insurance provided is garbage. High premiums and co-pays for no coverage. Insurance company is also owned by owners of Universal.
    The management is brainwashed to treat people like garbage. You will be talked down to, treated poorly, you will not be trusted to do your job, and any ideas you have will be shot down, you will not be considered for a promotion. Your ideas will not be heard. They do not care. Don’t even bother to ask about direct deposit.

    Company would rather pay to relocated a new hire from another state, rather than promote someone who is already familiar with the inner workings of the department. Supervisors will make promises they cannot keep if you show interest in leaving. Witnessed a VP negotiate with a colleague to keep them on board, and then shafted them in the end.

    First two weeks of your pay will be held, you will not receive a paycheck until the end of your third week of employment. This is so they can dock your paycheck if you use PTO before it is earned. PTO is earned in trimesters. You can work more than half the year and only earn 3 PTO days.

    Need information from HR? Be prepared to contact them, wait 3 days, contact them again, and then possible get an answer.

    Need information from Insurance Company? Hah. ah. aha.

    Advice to Management

    Be better people.


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