Universal Music Group Reviews | Glassdoor

Universal Music Group Reviews

Updated October 19, 2017
323 reviews

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3.6
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Approve of CEO
Universal Music Group Chairman & CEO Lucian Grainge
Lucian Grainge
117 Ratings

323 Employee Reviews

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Pros
Cons
  • Not great pay and long hours but worth it if you love the job (in 22 reviews)

  • There are a lot of unqualified people in upper management (in 17 reviews)

More Pros and Cons

  1. "a valuable experience to grow on"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Universal Music Group full-time

    Pros

    you will learn a lot about what it takes to succeed in your career field

    Cons

    there isn't a ton of job security due to the industry


  2. "General Manager/ director of A&R"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Santa Monica, CA
    Former Employee - General Manager in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Universal Music Group full-time (More than 10 years)

    Pros

    good benfits, tremendous growth potential

    Cons

    number of weekly hours and personal time infringement are a big thing and sometime hard to cope with

    Advice to Management

    more freedom on work hours

  3. "good company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Music Group full-time

    Pros

    good leadership from the top down

    Cons

    big company, several branches and employees


  4. "Executive Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in New York, NY
    Former Employee - Executive Assistant in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Universal Music Group full-time (More than a year)

    Pros

    Good Benefits
    Good Starting Salary
    Overtime
    Good Networking
    Good opportunity to learn the music biz
    Global Company

    Cons

    High Stress Environment
    Long Hours
    Poor Team Communication
    Underappreciated and Very Demanding
    Not enough feedback or direction from management regarding individual job performance

    Advice to Management

    Not enough feedback or direction from management regarding individual job performance.

    Need better organization of team

    Management needs better communication for team / individual expectations.


  5. Helpful (1)

    "Run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Universal Music Group full-time (More than a year)

    Pros

    Free Tickets, Clothing sometimes, casual attire.

    Cons

    No career advancement, salary caps, favoritism, no training, no performance reviews = no raises. Stagnant duties.


  6. "Sr customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in Indianapolis, IN
    Former Employee - Senior Customer Service Representative in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Universal Music Group full-time (More than 10 years)

    Pros

    Met artist, went to concerts, great people, fast pace, awesome to work for

    Cons

    Really none other than them relocating the service


  7. Helpful (1)

    "VP Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Universal Music Group full-time

    Pros

    Good people. Good perks (for some).
    Company is doing well.

    Cons

    Complete lack of leadership on my division.
    Very secretive.
    No positivity.
    Bad commute. No one lives in Santa Monica.

    Advice to Management

    Don't be afraid to share positive results with employees.

  8. Helpful (3)

    "Inept management, low pay, toxic culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Universal Music Group full-time

    Pros

    Listen to music at work. No, you don't get to see artists in the office (rare) and you won't have access to free perks like concert tickets (limited access). Casual dress (jeans friendly).

    Cons

    Inept management, toxic culture, low pay, continual layoffs, no clear company strategy, top heavy, low morale, still operating like it's 1999. Do not expect to succeed at this company with your own merits. There are no performance reviews. There are no such things as salary increases. The company doesn't care if you do a good job, good job mediocre job you still get paid the same. Most people left have no motivation to put in 100%, when they are clearly being paid at a 60% rate. There are very inept people that the company retains, and very qualified people the company pushes out (to fuel execs' own agenda and survival). HR is a joke - they are at the whim of executives and have been laid off in multiple waves.

    Advice to Management

    Due to low pay and long hours, UMG does not attract top talent, let alone competent management. Management is a joke and creates a hostile and toxic work environment - fueled by nepotism and favoritism (certain execs' "Untouchables" squad). After recent restructuring, they brought in new management which has killed the company. Layoffs in various departments. New management hired new department heads that are useless and spend more $$$ than they pay their entire team.


  9. "Good Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Universal Music Group full-time

    Pros

    Great benefits, Vacation, Sick, A lot of entertainment perks

    Cons

    Large company so things get lost in the shuffle

    Advice to Management

    Be good to your employees and they'll take care of your company


  10. "Perfection"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Universal Music Group full-time

    Pros

    I love music art and fashion so much I was offered a position at UMG I have my own vanity label by the name of Trillionaires club it's very successful before the first album was released in 2017.

    Cons

    There are no cons I love my job

    Advice to Management

    CEO


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