Universal Orlando Resort Reviews | Glassdoor

Universal Orlando Resort Reviews

Updated October 18, 2018
594 reviews

Filter

Filter

Full-timePart-time

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Universal Orlando Resort CEO Bill Davis
Bill Davis
349 Ratings

594 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Great benefits and team member events" (in 58 reviews)

  • "The company really cares about its Team Members" (in 44 reviews)

Cons
  • "Low pay, not much help from HR in terms of advancement" (in 32 reviews)

  • "Varies from venue to venue, but some of the management and fellow team members you work alongside aren't the friendliest" (in 25 reviews)

More Pros and Cons

  1. "Seasonal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandiser in Orlando, FL
    Current Employee - Merchandiser in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Orlando Resort part-time (More than 3 years)

    Pros

    Great benefits/discounts, you get to choose your own work schedule when seasonal

    Cons

    Lots and lots and lots of overheated angry guests.


  2. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great co-workers, get to meet all sorts of people.

    Cons

    30 Minute breaks did not feel like it was enough when we had to walk and get lunch.

  3. "Great company with growth opportunities!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Attractions Host in Orlando, FL
    Former Employee - Attractions Host in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Universal Orlando Resort full-time (More than 3 years)

    Pros

    Plenty of growth opportunities for your career.
    Leadership is there when you need assistance.
    Great benefits for Full Time & Part Time employees.
    Special holiday perks like a FREE turkey for Thanksgiving!
    Available to change a role every 6 months.
    Company is there to achieve your career goals & offers various programs to help.
    Very cheap great tasting employee cafeteria offerings open all the time.

    Cons

    Some management is not helpful/favoritism
    Low pay for a hard working role
    Some employees are cuttthroat to benefit themselves
    Working in extreme weather conditions in hot wardrobes in certain areas


  4. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Universal Orlando Resort full-time

    Pros

    Benefits and park passes make it all worthwhile

    Cons

    Management not working with their employees

    Advice to Management

    Try to listen and acknowledge your team better


  5. "Attractions Attendant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Orlando Resort part-time

    Pros

    uplifting positive work with customers

    Cons

    Unhelpful and absent managers, cliquy team


  6. "Fun but low wages"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Universal Orlando Resort part-time

    Pros

    Benefits
    fun
    theme park
     horror nights
    make new friends
    cool co-worker

    Cons

    low wages
    weather
    really slow to advance


  7. "attractions greeter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Universal Orlando Resort full-time

    Pros

    friendly, motivating, self encouraging, good hours

    Cons

    to far from home and thats it

    Advice to Management

    keep doing great work

  8. "food carts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Universal Orlando Resort part-time

    Pros

    greet coworkers, flexible hours it was ussually easy to pick up or give away shifts as needed. if an emergency arised and i had to go home there was no issue. the company made sure that youre well trained and prepared. Also during the summer months the venue i worked at offered fruit snacks and druit water before our shift to help minimize heat exhaustion.

    Cons

    the heat. i worked outside in the food carts and once it started getting near summer i would end up getting sick from the heat and have to take a short break or sometimes go home because id nearly pass out.

    Advice to Management

    preferebly find a way to keep us cooler outside especially during the summer.


  9. "Merchandise Associates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Orlando Resort full-time (Less than a year)

    Pros

    Meet lots of new peoples. Interaction with the Guests. Working at One of the Big Theme Park in Orlando.

    Cons

    Some of Supervisor Team is not as Professional as it have to be. Not all of Us able to work as a Team Work.

    Advice to Management

    Review The Supervisors Leadership Team.
    Because we supposed to work as One Big Team. And Fun and attractive Environment.


  10. "Former Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal Orlando Resort full-time

    Pros

    Fun
    Good Pay
    Unique
    Able to Be Yourself

    Cons

    Long Hours
    Demanding workload
    Mean Customers
    Part Time Is Laughable


Showing 594 of 627 reviews
Reset Filters