Universal Orlando Resort Reviews

Updated May 21, 2020

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3.9
83%
Recommend to a Friend
95%
Approve of CEO
Universal Orlando Resort CEO Bill Davis
Bill Davis
442 Ratings
Pros
  • "Great Benefits, Leadership that cares for you as a person(in 76 reviews)

  • "Amazing benefits and you get to meet so many great team members with this company(in 57 reviews)

Cons
  • "Low pay with very little room for growth within the same department(in 39 reviews)

  • "No guidance into full-time roles(in 31 reviews)

More Pros and Cons
  1. "Fun Experience"

    5.0
    Former Employee - Ride Operator 

    I worked at Universal Orlando Resort part-time

    Pros

    It was fun seeing how the rides worked and being part of the "behind scenes" at the park.

    Cons

    Shifts can be hard to come by

    Universal Orlando Resort2020-05-22
  2. "Universal Orlando Resort is a great company to work for!"

    5.0
    Current Employee - Records Personnel 

    I have been working at Universal Orlando Resort part-time

    Pros

    Everyone works as a team. The managers are always there to lend a helping hand when needed. A fun environment to work at.

    Cons

    There is a lack of communication within the department. The amount of hours given.

    Universal Orlando Resort2020-05-18
  3. "Great place to work!"

    5.0
    Former Employee - Guest Relations Coordinator in Orlando, FL

    I worked at Universal Orlando Resort full-time for more than a year

    Pros

    Get to assist guests from around the world to ensure they have an amazing experience. Get to have full free access to the park year round with tons of free tickets as well as discounted pricing.

    Cons

    Inconsistent scheduling and open on holidays

    Universal Orlando Resort2020-05-12
  4. "Good Company, Slow Growth if you are in Marketing"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Orlando Resort full-time for more than 5 years

    Pros

    Great Benefits, Leadership that cares for you as a person

    Cons

    Growth is hard and they hire from the outside more than they promote internally

    Universal Orlando Resort2020-05-06
  5. "Great Employer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Stage Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Orlando Resort full-time for more than a year

    Pros

    Cares about Team Members

    Cons

    Working Holidays, weekends, crazy hours

    Universal Orlando Resort2020-04-22
  6. "Great atmosphere"

    5.0
    Former Employee - Ride Attendant in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Universal Orlando Resort full-time for more than a year

    Pros

    Awesome place to work, with great life balance

    Cons

    The traffic getting to work

    Universal Orlando Resort2020-04-21
  7. "OK"

    3.0
    Current Employee - Operations Manager in Orlando, FL

    I have been working at Universal Orlando Resort full-time

    Pros

    Benefits, pay, good people to work with in general. Great perks.

    Cons

    Terrible management and HR backs them no matter how many facts are presented

    Universal Orlando Resort2020-04-28
  8. "Great company to work for! Cares for Team Members!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Security Officer in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Orlando Resort part-time for more than a year

    Pros

    Great benefits and perks for Team Members, Fun is part of work and impact on many people

    Cons

    Communication from management can be improved

    Continue reading
    Universal Orlando Resort2020-04-10
  9. "Wonderful company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Entertainment in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Universal Orlando Resort part-time for less than a year

    Pros

    Great management, discounts, entry into the parks, fun experience

    Cons

    The heat, late night hours

    Continue reading
    Universal Orlando Resort2020-04-07
  10. "Great Benefits, Hard to Develop"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coordinator 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Orlando Resort part-time for more than 3 years

    Pros

    The benefits are great and the company cares about their employees.

    Cons

    I've been with the company for 3 years and have steadily been progressing into new roles. I've reached out about moving into a more professional role, but didn't get much feedback or help. Kind of disappointing for someone who wants to develop and grow.

    Universal Orlando Resort2020-04-03
Found 773 reviews