Universal Orlando Resort Reviews | Glassdoor

Universal Orlando Resort Reviews

Updated July 23, 2017
411 reviews

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3.8
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Universal Orlando Resort CEO Bill Davis
Bill Davis
242 Ratings

411 Employee Reviews

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Pros
  • Great benefits and plenty of fun (in 40 reviews)

  • No two days are the same in the theme park world (in 33 reviews)

Cons
  • Low pay considering other similar jobs in the area pay much more (in 26 reviews)

  • The point system also doesn't truly reflect the team members reliability (in 18 reviews)

More Pros and Cons

  1. "More than just an ID Number"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Orlando Resort full-time

    Pros

    Quarterly Complimentary Theme Park Passes
    Great Company Events
    Community Feeling
    Better Pay than competitive Theme Parks in the area
    Career Opportunities

    Cons

    Fluctuating Hours for Part Timers


  2. "Love the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Orlando Resort full-time

    Pros

    Good benifits, great management super great

    Cons

    Not enough pay, patchy hours.

  3. "Manager Cost Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Orlando Resort full-time

    Pros

    Great working environment that is surrounded with high performance people and benefits package

    Cons

    Highly political environment that can hinder personal career growth if not managed carefully. Many senior leaders are in influential roles due to political savvieness rather than technical merit


  4. "Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great Benefits
    Good hours
    New Experiences everyday

    Cons

    As full time you will get a least 32 hours a week but you may close one day then open the next.
    Guests and other team member can increase stress levels depending on your job


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Adminst in Orlando, FL
    Current Employee - Adminst in Orlando, FL
    Recommends
    Positive Outlook

    I have been working at Universal Orlando Resort part-time (More than 5 years)

    Pros

    Benefits (i.e. theme park admission)

    Cons

    Type of Insurance for part time team members


  6. "Attractions Attendant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Universal Orlando Resort part-time

    Pros

    Free tickets to the park for friends and family.

    Cons

    They don't give you enough hours


  7. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Orlando Resort part-time

    Pros

    Great company with great benefits

    Cons

    Low wages, at times disorganized

  8. "Universal Orlando Resort"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Entertainment Coordinator in Orlando, FL
    Current Employee - Entertainment Coordinator in Orlando, FL

    I have been working at Universal Orlando Resort full-time (More than 10 years)

    Pros

    Full time benefits are great, flexible schedule

    Cons

    Team Member parking can be difficult


  9. "Great Company, poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Recommends
    Approves of CEO

    I have been working at Universal Orlando Resort full-time (More than 3 years)

    Pros

    Good benefits. Fun perks like tickets and discounts.

    Cons

    Leadership allows middle managers to bully employees and get away with not doing work. Process changes constantly and managers don't listen to advice from employees.

    Advice to Management

    Take surveys seriously. Ask employees doing the work what isn't working for them instead of making decisions that alter working conditions. And remove middle management who don't work well with other teams and bully their employees.


  10. "Attractions"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Orlando Resort full-time

    Pros

    Easy summer job. Flexible schedule if in school.

    Cons

    Very repetitive could get boring at times.


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