Universal Orlando Resort Reviews | Glassdoor

Universal Orlando Resort Reviews

Updated October 22, 2017
451 reviews

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451 Employee Reviews

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Pros
  • Great benefits and plenty of fun (in 42 reviews)

  • No two days are the same in the theme park world (in 35 reviews)

Cons
  • Low pay considering other similar jobs in the area pay much more (in 29 reviews)

  • The point system also doesn't truly reflect the team members reliability (in 20 reviews)

More Pros and Cons

  1. "Good if you like benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Universal Orlando Resort full-time

    Pros

    Good benefits: Tickets to the parks, ongoings around town, good discounts

    Cons

    Low pay. Compensation does everything to low ball you and will never accept an offer. You've worked here for 6 years and want a $1.50 raise? Tough, they'll give you $0.73 instead.


  2. "Attraction Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Universal Orlando Resort part-time (More than 3 years)

    Pros

    discounts on universal hotels, complementary tickets to use for family members

    Cons

    terrible scheduling, management is immature and rude, team leaders clueless

  3. "Stocker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Orlando Resort full-time

    Pros

    -Great to interact with Guests
    -Free Universal Tickets
    -Flexible Hours

    Cons

    -Weather
    -Costumes
    -Cliques
    -More Weather Problems
    -Not that good food

    Advice to Management

    none


  4. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Orlando Resort full-time

    Pros

    Great Culture, there are many benents and benefits for employees

    Cons

    Once can quickly reach a point from which it is difficult to advance


  5. "Great job, just don’t screw anything up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Universal Orlando Resort full-time (More than a year)

    Pros

    Fun environment
    Great co-workers
    Awesome perks (free access to all parks for you and one “special guest” year round, plus free tickets quarterly)
    Great benefits

    Cons

    Working holidays
    Potentially working nights and/or weekends
    Managment/HR will drop you on a dime if you mess up without warning.

    Advice to Management

    Practice what you preach. If your policy states something, don’t teach your team members to do their jobs in such a way that may violate that policy and then fire them when they are called out for it without giving them a second chance (disciplinary warning).


  6. "Line cook"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal Orlando Resort full-time

    Pros

    Free tickets
    Free food on breaks

    Cons

    Long hours
    Crazy lines
    Kitchen was unbearably hot

    Advice to Management

    N/A


  7. "Best employer in over 10yrs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Orlando, FL
    Current Employee - Network Engineer in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Orlando Resort full-time (More than a year)

    Pros

    Amazing management, Great teamwork, I see myself working here for over 10 years or more. Wish I would've started here earlier in my career.

    Cons

    I really don't have any cons, except but traffic in the afternoon is horrible on I4 but that's not their fault

  8. "Fun Summer Job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Attractions Attendant
    Former Employee - Attractions Attendant
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Universal Orlando Resort full-time (More than 3 years)

    Pros

    Theme Park Admission, Discounts, Fun Environment

    Cons

    Long and Inconsistent Hours, Tourists, Outside Positions


  9. "Has Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transportation Coordinator in Orlando, FL
    Current Employee - Transportation Coordinator in Orlando, FL
    Approves of CEO

    I have been working at Universal Orlando Resort full-time (More than a year)

    Pros

    Friendly environment to work with

    Cons

    Not much Growth possibilities if starting from the bottom


  10. "Great benefits but poor pay and poor culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Universal Orlando Resort full-time (More than 5 years)

    Pros

    The benefits offered to full-time employees are great.
    Free admission to the theme parks and discounts within the parks.
    Opportunities to explore different paths within your career.

    Cons

    The pay, when compared to similar jobs in the area, is very low.
    As the company has grown the culture has gotten worse.
    Management does not value their employees or the opinions of the employees - you're just another number.


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