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Universal Protection Service

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Universal Protection Service Unarmed Security Guard Reviews

Updated Apr 2, 2021

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Found 10 of over 795 reviews

2.5
9%
Recommend to a Friend
0%
Approve of CEO
Universal Protection Service CEO Steve Jones (no image)
Steve Jones
4 Ratings

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  1. 5.0
    Former Employee

    Great company

    Apr 2, 2021 - Unarmed Security Guard 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible Schedule that was good

    Cons

    Rover position made finding shifts difficult

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  2. 1.0
    Current Employee, less than 1 year

    Unorganized mess

    Oct 1, 2015 - Unarmed Security Guard in Cincinnati, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Regular hours. Opportunity to get lots of overtime. They have some good sites to work at. Seem to hire decent people for the most part. Paycheck is usually accurate.

    Cons

    I left the company I was working for to work for them. I have been waiting five months and I am still unable to sign up for insurance. Human Resources does not return calls. Clothes are horrible. They are made of a cheap plastic type fabric and they only give full time employees 3 uniforms. They will not hire rovers. Frequent call offs and no attendance policy. No handbook!

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  3. 2.0
    Current Employee, less than 1 year

    Pay and Work

    Apr 30, 2016 - Unarmed Security Guard in Culver City, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Universal's operation managers are pretty okay. If you need a job, they will get you one. You won't be left out with work. They help you manage a pretty good schedule and work around if you can't work certain days.

    Cons

    Sometimes you look at your pay check and money is missing. They say they will take out an amount but they take out more. they are disorganized. If your a rover and you work from post to post, most of the time they don't even pay you for those hours. Then you have to go all the way to the office to get, like it's not our fault. You basically never move up. They make excuses why you can't get a raise.

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  4. 1.0
    Current Employee, more than 1 year

    A foot in the door, a foot in your A**

    Jan 30, 2016 - Unarmed Security Guard in Sacramento, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company will hire Anyone with a guard card Stability Paid every week

    Cons

    Unorganized Pay rate lowest in field Upper ops Management Rude

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  5. 2.0
    Former Employee, less than 1 year

    Horrible

    Aug 20, 2017 - Unarmed Security Guard in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Weekly pay is always great. Being apart of the union.

    Cons

    They hire anyone. Working overtime and not getting paid on time. Horrible office staff. Ghetto workers. Careless Post commanders.

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    2 people found this review helpful
  6. 5.0
    Current Employee, more than 8 years

    Love it

    Jan 22, 2016 - Unarmed Security Guard in Industry, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Medical insurance and on time pay weekly

    Cons

    None at this time at all

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  7. 1.0
    Current Employee, more than 5 years

    Probably the worst option available among security companies today, both to hire and to work for.

    Dec 19, 2015 - Unarmed Security Guard in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Do you have two functioning brain cells and the ability to follow basic instructions? Great! You're hired. They're currently desperate for people and you're almost guaranteed to be hired if you happen to be desperate for work. And have a current class D security license. Overtime is usually available, but very sporadic.

    Cons

    In 6.5 years of work for them, I've never heard of anyone getting a raise, even though when I was promised one in 90 days when I started. They talk a good game on their promotional material when it comes to their benefits. On paper, they sound like they care about their employees. This could hardly be further from the truth. I've never been offered health insurance from them in my time in the company, even since the affordable care act became law. I've never heard of a 401k being available. There is no such thing as paid time off here. Vacations mean you're taking unpaid leave and not seeing anything from your already meager paycheck. Speaking of your paycheck, this is a company that relies on undercutting the companies that actually offer 'quality' security service. This means that your paychecks are pathetic at best, and you're not going to see an increase. Ever. In fact, I'm making even less per hour than I was last year, because the only contracts they haven't lost yet in my area are minimum wage. That's right, you can work for minimum wage doing a job you are legally required to have a state license to do. A license you aquire and upkeep with your own money. You'll get better wages working for Wal-Mart. Management is highly prone to favoritism and shows a chronic lack of professionalism. Don't expect anything more than a token show of a professional environment if you work for them. You'll be expected to put the job before your home life, but the job will put you last every time. Think of it as the employment equivalent of an abusive girlfriend that pretends to be perfect in public, but hits you, screams at you, and abandons you to go out with her friends, leaving you to babysit her kids all night while she has fun with money you've earned for her.

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    1 person found this review helpful
  8. 2.0
    Current Employee

    security

    Nov 26, 2015 - Unarmed Security Guard in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Do offer some benefits, but not that great

    Cons

    Don't care about employees. 7 years employed and not a single raise.

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    1 person found this review helpful
  9. 1.0
    Current Employee, less than 1 year

    Horrible

    Jun 20, 2016 - Unarmed Security Guard in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    No positives at all The only positive is you do not have to pay for your uniforms nothing else is good

    Cons

    Management non-responsive for any employee problems especially pay issues some contracts are underbid so security guards are grossly underpaid for work expected management needs training very rude

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  10. 2.0
    Current Employee, more than 1 year

    security officer

    Apr 24, 2016 - Unarmed Security Guard in Louisville, KY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    the management gets the job done.

    Cons

    the pay is low and poor benifits

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