Universal Studios Reviews | Glassdoor

Universal Studios Reviews

Updated November 20, 2017
620 reviews

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3.7
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Universal Studios Vice Chairman, NBCUniversal Ron Meyer
Ron Meyer
18 Ratings

620 Employee Reviews

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Pros
  • Team is very outgoing and fun to work with (in 26 reviews)

  • What's better than working at a theme park (in 44 reviews)

Cons
  • Long Hours - Sometimes till midnight (in 27 reviews)

  • Low pay, sometimes you don't get a lot of hours, and favoritism (in 20 reviews)

More Pros and Cons

  1. "Production Intern"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Everyone was willing to help.
    Inclusive
    They make an effort to teach you

    Cons

    None that I can think of


  2. Helpful (1)

    "Overall good experience, learned more than I expected to."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Los Angeles, CA
    Former Employee - Sales Associate/Cashier in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Universal Studios full-time (More than 3 years)

    Pros

    You can grow in the company. Many opportunities come. Salary is great if you work in the right department. You have the opportunity to help many guests by assisting with situations.

    Cons

    Management sometimes won't acknowledge the hard work one does. Guests can sometimes yell & get angry and think we are always at fault.

    Advice to Management

    Try to acknowledge your employees, get to know them. Give them the chance to grow by allowing to work in different venues.

  3. "Attractions Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Attractions Attendant in Orlando, FL
    Former Employee - Attractions Attendant in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Universal Studios part-time (More than a year)

    Pros

    Great team members, works well with my schedule while at school

    Cons

    You have to work late hours from time to time.

    Advice to Management

    Nothing management was great.


  4. "HHN Maze Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal Studios part-time

    Pros

    amazing environment
    great people
    work around school schedule

    Cons

    late shifts
    wardrobe always very full


  5. "Good Company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fantastic Orientation, very guest focused and careful training.

    Cons

    Working outside during the summer


  6. "Ride & Show Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Universal Studios part-time

    Pros

    Great place to work. Fantastic benefits. Perks Galore.

    Cons

    Lots of standing all the time! Be prepared to be on your feet for your entire shift.


  7. "Great, Except for Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Studios full-time (More than 3 years)

    Pros

    Cheap/great healthcare, flexible schedule, amazing boss, generous vacation time/PTO/holidays, conveniently has a doctor/pharmacy on site for team members

    Cons

    The pay is under what I would be making anywhere else

  8. "Company culture"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The culture is great. Everyone enjoys working in the happy environment.

    Cons

    The efficiency of the company is low.


  9. "Good company for those interested in hospitality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server
    Current Employee - Server

    I have been working at Universal Studios part-time (More than a year)

    Pros

    Relatively easy to move up as long as you show passion for your work.

    Cons

    Can be quite bureaucratic and distant at times.


  10. "Fun place to work with opportunities to grow in the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Universal City, CA
    Current Employee - Anonymous Employee in Universal City, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Universal Studios full-time (More than 10 years)

    Pros

    Benefits package, perks, discounts, wellness focus, growth opportunities, volunteer opportunities

    Cons

    cliques, holding employees accountable, employees promoted too soon, lack of steady schedule


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