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Universal Studios Reviews
Updated Sep 27, 2023
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Found 1,758 of over 2K reviews
72% Recommend to a Friend
74% Approve of CEO
Found 1,744 of over 2K reviews
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Recommend to a Friend
Approve of CEO
Thomas L. Williams
137 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" (in 53 reviews)
- "Good team members, good tips if in a tipped position, easy to call in sick if you want to have a lake day instead." (in 24 reviews)
Cons
Ratings by Demographics
This rating reflects the overall rating of Universal Studios and is not affected by filters.
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- 5.0Sep 27, 2023Server/WaiterCurrent Employee, less than 1 yearHollywood, CA
Pros
Pros include access to the park, an HR department, discounts on everything at City Walk, free meals every shift, resources for education reimbursement, free therapy sessions and free wellness events like yoga classes or meditation sessions.
Cons
Honestly, I can't think of many. They do employ favoritism and will hire and promote friends and family of employees but what happens everywhere.
- 5.0Sep 26, 2023Actor/PerformerFormer EmployeeNew York, NY
Pros
I love acting on tv shows so this was wonderful!
Cons
I wish it had lasted longer!
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Universal Studios Reviews FAQs
Universal Studios has an overall rating of 3.9 out of 5, based on over 1,927 reviews left anonymously by employees. 72% of employees would recommend working at Universal Studios to a friend and 61% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
72% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Universal Studios 3.3 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Universal Studios to be career development, coworkers, benefits and the cons to be work life balance, compensation, management.
