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Best Places to Work 2022

Universal Studios

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Universal Studios

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Universal Studios Reviews

Updated Jul 5, 2022

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Found 1,515 of over 1,675 reviews

4.0
80%
Recommend to a Friend
68%
Approve of CEO
Universal Studios Chairman and CEO Thomas L. Williams
Thomas L. Williams
80 Ratings

Top Review Highlights by Sentiment

Pros
  • "Great benefits and lots of holidays(in 132 reviews)
  • "The people are great and it's very happy to work in a theme park.(in 92 reviews)
  • "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder(in 49 reviews)
  • "free tickets and admission to park(in 40 reviews)
  • "Flexible scheduling if you are high on the roster/during peak seasons(in 26 reviews)
Cons
  • "soul draining and low pay(in 89 reviews)
  • "Bad management and HR doesn't do a lot to help you out.(in 86 reviews)
  • "Hours were long and sometimes unpredictable.(in 70 reviews)
  • "Attendance policy is terrible and there is so much favoritism at work.(in 35 reviews)
  • "The managers have no clue what they are doing.(in 29 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Universal Studios and is not affected by filters.

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  1. 5.0
    Former Employee

    Great Workplace!

    Jul 5, 2022 - Back of House Team Member 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, considerate management, good pay.

    Cons

    Long hours, high temperatures, strict timing

    Be the first to find this review helpful
  2. 5.0
    Current Employee, more than 1 year

    Teamwork is Universal

    May 3, 2022 - Attractions Operator in Orlando, FL