Universal Studios Reviews

Updated Jun 18, 2021

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Found 1,210 of over 1K reviews

4.1
81%
Recommend to a Friend
87%
Approve of CEO
Universal Studios Vice Chairman, NBCUniversal Ron Meyer
Ron Meyer
192 Ratings
Pros
  • "Great perks and it’s cool to work at a theme park(in 65 reviews)

  • "Universal is a wonderful, fun work environment(in 57 reviews)

  • Cons
  • "Stressful workdays, long hours during peak(in 39 reviews)

  • "Entry Level Salary No Hours Short Breaks Low pay raises Seniority(in 29 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Universal Studios and is not affected by filters.

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    1. 5.0
      Former Employee, more than 3 years

      Company review

      Jun 18, 2021 - Wardrobe 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company, great benefits, tuition reimbursement, would work there again. The attendance policy is really relaxed compared to most companies.

      Cons

      Very little international growth. They usually hire management positions from different departments or outside the company entirely. Can easily get bad management, people got management positions that they do not qualify for, not ready for, or people that would do great for a position with plenty of experience tends to gets passed over for someone with no experience from a different department all together.

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    2. 5.0
      Former Employee, more than 1 year

      Food Tech 3

      Jun 13, 2021 - Restaurant Equipment Technician in Orlando, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good management, Great teachers, Awesome Benefits

      Cons

      Not a lot of room to move up Have to pickup slack for other people

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    3. 5.0
      Current Employee, more than 3 years

      It's Great

      Jun 14, 2021 - Entertainer in Hollywood, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They care about their employees

      Cons

      The public doesn't care as much

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    4. 4.0
      Former Employee, more than 3 years

      fun

      Jun 12, 2021 - Ride Operator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      fun job, lots of people, they dont really care about how long youre in the heat for when youre in full costumes, they used to have water bottle available large ones, then they started giving out tiny sips of water like thats supposed to healp you in a shrek suit or a dinosaur suit

      Cons

      long hours, everyone acts like theyre in highschool, too many employees in 1 venue so hours can be wonky

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    5. 5.0
      Former Employee, more than 1 year

      great

      Jun 12, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great benefits for team members

      Cons

      not a very stable work schedule. long hours on your feet

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    6. 5.0
      Former Employee

      Great Experience

      Jun 9, 2021 - Sales Associate/Photographer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      * free access to the park *discount on items and tickets *great team of people

      Cons

      *Hot while working outside *Having to deal with foreigners

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    7. 5.0
      Former Employee, more than 1 year

      Great place to work

      Jun 2, 2021 - Guest Services Coordinator in Orlando, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very busy and active. Always thinking on your feel.

      Cons

      Very active and busy. The Guests are always pushing your buttons tot ry to get something from you.

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    8. 4.0
      Current Employee, less than 1 year

      You gotta be proactive to have fun

      May 12, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really enjoy the theme park The studio tour is one of my favorite rides and guests aren’t as terrible as they could be at other attractions

      Cons

      You really gotta be proactive about calling it to out yourself on the backup roster Hours are not always guaranteed and are really low for newbies Rotations for jobs could move a lot smoother if everyone had the same schedule to rotate ( like do the breakdowns every hour or specific time so everyone is in alignment)

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    9. 5.0
      Current Employee

      Universal is a great place to work

      May 27, 2021 - Attractions Attendant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Perks and benefits are great and the management really cares for your advancement

      Cons

      Sometimes the guests are hard to work with but thats with most jobs dealing with guests

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    10. 5.0
      Former Employee

      Amazing place to work

      Jun 2, 2021 - Cloud Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, work environment, and benefits

      Cons

      Lower salary than industry standard and work perks specific to park locations

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