Universal Studios Reviews | Glassdoor

Universal Studios Reviews

Updated January 19, 2019
763 reviews

Filter

Filter


3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Universal Studios Vice Chairman, NBCUniversal Ron Meyer
Ron Meyer
66 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "What's better than working at a theme park" (in 53 reviews)

  • "The company pays well, has amazing benefits like free entry to all the parks and great discounts/free tickets" (in 51 reviews)

Cons
  • "Work long hours during festive periods" (in 31 reviews)

  • "Low pay, but what can you expect with a scrub position" (in 26 reviews)

More Pros and Cons

  1. "Very Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Universal Studios full-time

    Pros

    The pay is fair for the market. Get benefits right away. Management (depending on where you work) are really personable and help you.

    Cons

    Overtime is only available around the holidays. Full time hours can be maxed at 32 hrs/week. Not the typical 40 hrs.


  2. "Great company, some time wasted working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail-Carnival in Universal City, CA
    Former Employee - Retail-Carnival in Universal City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Universal Studios part-time (More than a year)

    Pros

    Fun work environment
    Nice managers/coworkers
    Lots of perks(free tickets for friends and discounts in the park)

    Cons

    Takes a long time to get to and from work even if you live close
    Hard to get time off

    Advice to Management

    Make it easier to switch shifts or request time off, there is a lot of people who want more hours so they would get it if a better shift change mechanism was made

  3. "Decent place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Barista
    Former Employee - Lead Barista
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Universal Studios full-time (More than 3 years)

    Pros

    great coworkers, food vouchers, free tickets for admission, good insurance, vacation and sick pay, union

    Cons

    inability to move up to management, favoritism

    Advice to Management

    promote from within venues


  4. Helpful (1)

    "Attractions Operations Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Attractions Host in Universal City, CA
    Former Employee - Attractions Host in Universal City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Universal Studios part-time (More than a year)

    Pros

    Availability Growth Management Discounts Employee Events

    Cons

    Entry Level Salary No Hours Short Breaks Low pay raises Seniority


  5. "Hourly Team member will let you down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Interpreter/Translator in Orlando, FL
    Current Employee - Interpreter/Translator in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Universal Studios (More than a year)

    Pros

    One complimentary ticket for friends&family every month.
    Free entrance to Universal Parks

    Cons

    This is an hourly position, have to clock in clock out every day every break.
    No personal holiday during the 1st year.


  6. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal Studios part-time

    Pros

    Flexible Hours, Discounts, Perks, Merchandise discounts, free entry into the park

    Cons

    Low wages, Overtime, Rude Guests, management


  7. "Depends on who you are"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Park Research Associate
    Current Employee - Park Research Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Universal Studios part-time (Less than a year)

    Pros

    Universal cares about their employees as a whole, easy to make schedule, benefits and discounts

    Cons

    Hours can be sporadic, wears you down asking people all day to do surveys, reprimand for calling sick, reprimand for leaving work sick

  8. "Vacation planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Studios part-time

    Pros

    -Discounts
    -Great company to grow

    Cons

    -No hours
    -Short breaks


  9. "Operation attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great people, free lunch sometimes

    Cons

    Physical labor, standing all day

    Advice to Management

    none


  10. "Entertainment Stage Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech II in Orlando, FL
    Current Employee - Tech II in Orlando, FL
    Positive Outlook
    No opinion of CEO

    I have been working at Universal Studios part-time (More than a year)

    Pros

    Easy labor, Flexible Schedule, park perks

    Cons

    Low Pay, Little room for growth, poor training