Universal Studios Reviews

Updated Jul 13, 2020

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3.7
72%
Recommend to a Friend
82%
Approve of CEO
Universal Studios Vice Chairman, NBCUniversal Ron Meyer
Ron Meyer
114 Ratings
Pros
  • "Being able to shape a major theme park that millions will enjoy every year(in 62 reviews)

  • "Very fun environment to work in(in 51 reviews)

Cons
  • "Stressful workdays, long hours during peak(in 35 reviews)

  • "Entry Level Salary No Hours Short Breaks Low pay raises Seniority(in 28 reviews)

More Pros and Cons
  1. "A Great Theme Park to Work For."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Line Cook/Trainer in Universal City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Studios full-time for more than a year

    Pros

    -Amazing Health Benefits(Once you reach part-time) -Free access to the park with no black-out dates -Union -Able to pick up open shifts to get a full 40 hour week. -Easy to move up to the company/transfer to a new location. -Complementary tickets for friends and family. Can also be used for Universal Orlando and Japan. -Holiday Pay -Overtime approval during busy seasons

    Cons

    -Hours are based on seniority(Especially during off peak season). It's hard to pick up shifts/be on call early on but it is doable to rise up to part time -Can be stressful during high peak seasons if we're short staff.

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  2. "Love the company, love my coworkers."

    5.0
    Former Employee - Entertainment Performer in Orlando, FL

    I worked at Universal Studios part-time for more than 3 years

    Pros

    Easy job, 6 sets a day for a full shift.

    Cons

    Hit several times due to the nature of the job.

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  3. "job was okay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Universal City, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Universal Studios part-time for more than a year

    Pros

    Its fast moving so the days go by pretty quickly.

    Cons

    The Hours. They give you a pretty unusual schedule with minimum wage. They do have a form where you can let them know that you have school but the second you do that, they literally give you close to no hours. I once got like 4 hours the whole month even though I was the top sales man, etc.

  4. "It's an okay place to work"

    3.0
    Former Employee - Entertainment in Orlando, FL

    I worked at Universal Studios full-time for more than 5 years

    Pros

    Work with a lot of fun people

    Cons

    Company doesn't care about employee health and safety

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  5. "Good people, stressful workdays"

    4.0
    Former Employee - Manager 

    I worked at Universal Studios full-time

    Pros

    Lots of care and concern for employees

    Cons

    Stressful workdays, long hours during peak.

  6. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director, Creative Management in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Universal Studios full-time for more than 3 years

    Pros

    Great working environment. Team player mentality

    Cons

    Hours were long and sometimes unpredictable.

  7. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Universal Studios part-time for less than a year

    Pros

    They provide everything. Including a lunch voucher.

    Cons

    You have to walk the park to get to work.

  8. "A great place to work and work worth doing"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Animations Technician Foreman in Universal City, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Universal Studios full-time for more than 3 years

    Pros

    Great compensation, good perks, and satisfying work

    Cons

    Mostly night work with mid week days off

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  9. "Not what was promised in interview"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technical Manager in Orlando, FL
    Doesn't Recommend
    Neutral Outlook

    I have been working at Universal Studios full-time for more than a year

    Pros

    Being able to shape a major theme park that millions will enjoy every year

    Cons

    No accountability for any part of the fabrication apparatus

  10. "Uncaring Employer"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Merchandise Associate in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Universal Studios part-time for more than a year

    Pros

    The pay was 12 an hour, The coworkers were generally kind and fun

    Cons

    Everything else There were zero accommodations available as I was working towards receiving ADA benefits The costume is hot, not breathable, and had four layers. Multiple people fainted but nothing was done and the management blamed the employees. I once got yelled at for not smiling in an empty room. The supervisors are clearly pressured from the people above them but take it out on the people the precede over. As seasonal, I was never allowed to pass 36 hours a pay period, so I couldn't receive benefits. This did not stop them from giving us the turn around shifts or scheduling us 6- 7 days in a row, as long as it overlapped pay periods.

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