Universal Studios Reviews | Glassdoor

Universal Studios Reviews

Updated March 18, 2019
785 reviews

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3.6
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Universal Studios Vice Chairman, NBCUniversal Ron Meyer
Ron Meyer
74 Ratings

Employee Reviews

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Pros
  • "It can be a lot of fun working in a theme park" (in 55 reviews)

  • "The company pays well, has amazing benefits like free entry to all the parks and great discounts/free tickets" (in 52 reviews)

Cons
  • "Work long hours during festive periods" (in 31 reviews)

  • "Low pay, but what can you expect with a scrub position" (in 26 reviews)

More Pros and Cons

  1. "Very Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Universal Studios full-time

    Pros

    The pay is fair for the market. Get benefits right away. Management (depending on where you work) are really personable and help you.

    Cons

    Overtime is only available around the holidays. Full time hours can be maxed at 32 hrs/week. Not the typical 40 hrs.


  2. "If you need a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deep Water Lifeguard
    Current Employee - Deep Water Lifeguard
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Studios full-time (Less than a year)

    Pros

    Ability to work a lot of hours and make decent money

    Cons

    Huge Organization, Required to park off location

    Advice to Management

    You're doing great

  3. "Worst"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Studios full-time (More than a year)

    Pros

    Fun to see the children having fun

    Cons

    Hot outside during summer months

    Advice to Management

    Help sometimes


  4. "Worked here 3 years and still love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Attractions Attendant
    Current Employee - Attractions Attendant

    I have been working at Universal Studios part-time (More than 3 years)

    Pros

    This job is super fun and all the perks are great. I personally love the guest service aspect and really enjoy meeting new people.

    Cons

    The work is hard sometimes, and people on vacation can be hard to deal with. Management can be difficult to work with sometimes, and it can be hard to move up if you don't push for it.


  5. "Stable Corporate Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Video Editor in Universal City, CA
    Current Employee - Video Editor in Universal City, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Universal Studios full-time (More than 5 years)

    Pros

    Being part of the Comcast company gives you great benefits and tons of perks across all businesses. Your annual review guarantees you'll eventually have that conversation about your career growth you wanted. It's a stable job you can coast on very easily if you're good at it.

    Cons

    Being part of a big corporate structure makes innovations very stagnant. Rules and process get in the way of progress. You often need to point out the absurdity of rules in order to get things done effectively. Unless your direct manager is the exceptional (rare as poor interpersonal leadership skills seems to be a requirement to move up), the squeaky wheel gets the grease when it comes to HR or management feedback.

    Advice to Management

    Learn how to effectively give most valuable employees the chances to lead. Current employee feedback systems are designed to give you the majority of opinions which leads to lowest common denominator results. HR is generally throttled with problem employees, those that are successful and are told new opportunities will be coming there often feel forgotten because that process is so slow moving.


  6. "Great work environment"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Studios part-time (Less than a year)

    Pros

    Excellent management, very pro employee.

    Cons

    Give you the minimum amount of hours.


  7. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Orlando, FL
    Former Employee - Barista - Starbucks in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Universal Studios part-time (Less than a year)

    Pros

    good benefits, friendly people, free access to park

    Cons

    there are too many rules and procedures to follow, sucking the life/fun out of many parts of the experience

  8. "Great Part-Time Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Attractions Operator in Orlando, FL
    Former Employee - Attractions Operator in Orlando, FL
    Recommends

    I worked at Universal Studios part-time (More than a year)

    Pros

    Flexible in scheduling
    Point System for absences

    Cons

    Working Holidays but you can set your priority for that too

    Advice to Management

    List to employee ideas a little more


  9. "Great company, fun environment."

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Studio City, CA
    Current Employee - Anonymous Employee in Studio City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Studios full-time (More than 3 years)

    Pros

    Great company, fun environment.

    Cons

    Slow growth, but it is a very fun environment.

    Advice to Management

    Allow more growth opportunities.


  10. "Great benefits horrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Attractions Host
    Former Employee - Attractions Host

    I worked at Universal Studios part-time

    Pros

    Always get tickets to the parks

    Cons

    Horrible pay
    Management does care
    Leadership has favoritism

    Advice to Management

    Hire better leaders