Universal Studios Reviews | Glassdoor

Universal Studios Reviews

Updated February 23, 2017
537 reviews

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3.8
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Universal Studios President and COO Ron Meyer
Ron Meyer
139 Ratings

537 Employee Reviews

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Pros
  • It is a theme park people pay to visit my job (in 37 reviews)

  • Just working twelve hours a quarter gives you free tickets and other benefits (in 33 reviews)

Cons
  • Long hours during Halloween, same people seem to move up every single time (in 22 reviews)

  • Low pay for the hard work you do(always busy), and too much drama among employees feels like high school kind of (in 16 reviews)

More Pros and Cons

  1. "the environment and people were very fun!"

    Star Star Star Star Star
    Former Employee - Food Stand Attendant
    Former Employee - Food Stand Attendant
    Recommends

    I worked at Universal Studios part-time (Less than a year)

    Pros

    Free tickets, employee discount, employee events are the best

    Cons

    not enough hours, traffic, crowded (as expected)


  2. "Great place to get guest service experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Universal Studios full-time

    Pros

    Free tickets annually for family and friends, holiday gifts, commission when sales are met, special events for employees, discounts in the park and citywalk, free parking, free admission for employee into the park of course.

    Cons

    Traffic, parking relocation during on peak season, in the beginning expect to not be scheduled as much, then during on peak expect a lot of overtime.


  3. "Great Company to work for1"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Host, Retail Sales in Universal City, CA
    Former Employee - Admissions Host, Retail Sales in Universal City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Universal Studios part-time (More than a year)

    Pros

    Free passes, discounts at every store at CityWalk, amazing co-workers from across the country,

    Cons

    Nothing from this job was a negative!

    Advice to Management

    Thank you for knowing all your staff on a personal level especially with having so many of us.


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  5. "One of the favorite places I've ever worked!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Orlando, FL
    Former Employee - Server in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Universal Studios part-time (Less than a year)

    Pros

    Everyone actually gets along and it's a super flexible job! All of that Makes working actually enjoyable. There is plenty of room for personal growth.

    Cons

    Managers tend to bounce around from location to location. Although the majority of them are awesome, it can be frustrating always having new managers.


  6. "Ticket Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Ticket Agent
    Former Employee - Ticket Agent

    I worked at Universal Studios full-time

    Pros

    This is the type of work environment for college students and people in transition. The work doesn't come home with you. Park benefits are a perk.

    Cons

    Travel long distance in a tourist part of town with heavy traffic
    wardrobe is an extra task
    System Malfunctions mid-transaction


  7. "Great!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Performer
    Former Employee - Performer
    Recommends

    I worked at Universal Studios part-time (More than 3 years)

    Pros

    Great management, good pay, fun

    Cons

    Tourists are the worst, unorganized


  8. "Food and beverage"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Universal Studios part-time

    Pros

    Great people to work with and awesome benefits.

    Cons

    A lot of turnover of staff in restaurants.


  9. "Good company lots of benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Universal Studios part-time

    Pros

    Free tickets, nice benefits. Nice coworkers

    Cons

    Management was a little lacking. Very young


  10. "Attractions Attendant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Attractions Attendant in Orlando, FL
    Former Employee - Attractions Attendant in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Universal Studios full-time (More than a year)

    Pros

    year round park admission, they never black out the employees, including HHN.
    Fun - it is one of their core values and you see it in everything they do
    Putting team members before guests, they understand that happy team members mean happier guests, it makes a world of difference knowing that the company has your back

    Cons

    Cliques - even mgmt has them and if you are in them, you are good. sometimes that is not such a good thing

    Advice to Management

    See the risk of conforming to the opinion of the majority, they tend to overlook the people who are most important


  11. "Food service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Stand Attendant in Universal City, CA
    Current Employee - Food Stand Attendant in Universal City, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Universal Studios full-time (More than 8 years)

    Pros

    Full time work health benefits paid vacation

    Cons

    Only good for people of seniority other wise you will barely get scheduled when it's slow.



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