Universal Technical Institute Reviews | Glassdoor

Universal Technical Institute Reviews

Updated June 26, 2017
195 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Approve of CEO
Universal Technical Institute CEO Kimberly J. McWaters
Kimberly J. McWaters
106 Ratings

195 Employee Reviews

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Pros
  • Decent work-life balance and decent pay compared to other for-profit schools (in 9 reviews)

  • Excellent benefits, great culture , good pay (in 14 reviews)

Cons
  • Absolutely no work/life balance (in 8 reviews)

  • You can't trust the upper management there as they are too worried about their own butt to care about the people actually performing (in 8 reviews)

More Pros and Cons

  1. "Financial Aid Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Aid Advisor in Orlando, FL
    Current Employee - Senior Financial Aid Advisor in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Universal Technical Institute full-time (Less than a year)

    Pros

    Pay rate is best among any school you could work at, very team orientated, and comfortable work environment

    Cons

    room for career growth is limited just due to availability of open positions unless you are willing to relocate

    Advice to Management

    find ways to develop employees who have ambitions to grow within the company


  2. "Home Office Accounting Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ

    I worked at Universal Technical Institute full-time (More than 3 years)

    Pros

    Team dynamic is phenomenal, management is supportive and listens well to employees

    Cons

    Workload is extensive, overtime is a regular thing, delegation of work is frustrating.

  3. "Enjoyed my time there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - NONE in Phoenix, AZ
    Current Employee - NONE in Phoenix, AZ
    Neutral Outlook
    Approves of CEO

    I have been working at Universal Technical Institute full-time (More than 8 years)

    Pros

    People oriented, great leadership and products.

    Cons

    You will always be under the gun for numbers which is expected.

    Advice to Management

    None


  4. "Field Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Representative in Scottsdale, AZ
    Former Employee - Field Representative in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Universal Technical Institute full-time (Less than a year)

    Pros

    Great pay, industry driven, change lives

    Cons

    Work life balance, no official vacation time, lofty goals, enrollment driven


  5. Helpful (1)

    "Low Spirits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Scottsdale, AZ
    Current Employee - Director in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Universal Technical Institute full-time (More than 10 years)

    Pros

    People, Purpose, Profit really means something here. I've seen the company extend caring and grace to people when they are going through difficult times. Students and employees.

    Cons

    Communication is very poor. We spend weeks before and after every Board meeting and budget cycle to find out if there is going to be another RIF.

    Advice to Management

    Leadership needs to have more direct talks with individual departments and campuses. Not just blind reassurance, but meaningful acknowledgment of our struggles and what is being done.


  6. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sda in Norwood, MA
    Former Employee - Sda in Norwood, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Universal Technical Institute full-time (More than a year)

    Pros

    positive atmosphere, great staff and students

    Cons

    too many lay offs and decline in enrollments


  7. "Love working at UTI"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Education Manager in Exton, PA
    Current Employee - Education Manager in Exton, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Technical Institute full-time (More than 5 years)

    Pros

    Good atmosphere, great people, pay is fair.

    Cons

    The benefits could be better.

  8. Helpful (9)

    "This place WAS great now its HORRIBLE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sacramento, CA
    Former Employee - Anonymous Employee in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Universal Technical Institute full-time (More than 5 years)

    Pros

    Loved the students. After 5 years you get 3 weeks of vacation and they close on holidays

    Cons

    Insurance USED to be great its now HORRIBLE!! I worked at UTI for about 7 years you will only see about a .30 cent to .45 cent raise a year if your lucky. So don't count on getting a raise if you work here. There is also a lot of trash talk behind your back. DON'T trust anyone. You will get rolled in no time. This company is hurting and they just had big layoffs. But the Campus President will tell you not to worry that things are looking up HAHA.. Yeah right!!!

    Advice to Management

    UTI used to be a great place to work and now it's not. You need to make UTI Great Again!!! Because right now its rolling downhill fast. When employees were happy you can see it and feel it. Now when you walk into UTI you can tell there is a lot of stress and unhappiness. It really sucks. I miss the old UTI.. Please bring back the UTI we all loved!!! Get rid of KIM!!!!


  9. Helpful (2)

    "Way too may chiefs to be an effective organization."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Representative in Scottsdale, AZ
    Former Employee - Admissions Representative in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Universal Technical Institute full-time (More than 10 years)

    Pros

    To get some basic experience and then move on to organizations that truly want to out the student first over incoming revenue.

    Cons

    Totally outrageous interest on loans offered to prospective students. Too many students are suffering trying trying to repay loans, barely satisfying the interest charges.

    Advice to Management

    Look to MMI for best practices.


  10. Helpful (1)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, great core values, and excellent mission to change the lives of the students. Really excited to see some changes at the top recently.

    Cons

    Reductions in force fairly often, and high regulation on the industry, although that may change with the new presidential admistration coming in.

    Advice to Management

    Keep the focus on changing students' lives for the better.


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