Universal Technical Institute Reviews | Glassdoor

Universal Technical Institute Reviews

Updated June 26, 2017
195 reviews

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195 Employee Reviews

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Pros
  • Decent work-life balance and decent pay compared to other for-profit schools (in 9 reviews)

  • Excellent benefits, great culture , good pay (in 14 reviews)

Cons
  • Absolutely no work/life balance (in 8 reviews)

  • You can't trust the upper management there as they are too worried about their own butt to care about the people actually performing (in 8 reviews)

More Pros and Cons

  1. "Financial Aid Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Aid Advisor in Parkesburg, PA
    Current Employee - Financial Aid Advisor in Parkesburg, PA
    Recommends
    Approves of CEO

    I have been working at Universal Technical Institute (More than a year)

    Pros

    Great place to work! Staff is friendly and fun

    Cons

    Many lay - offs lately, unfortunately


  2. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Admissions in Simpsonville, SC
    Former Employee - Field Admissions in Simpsonville, SC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Universal Technical Institute full-time (More than 10 years)

    Pros

    UTI has a great working environment. They provide great training and management support. They are very honest and truly care for students and employees.

    Cons

    The government trying to control and close schools for profit. Even though UTI is very above board and do things right the government does not differentiate schools.

    Advice to Management

    Continue to work and coach as heroes!

  3. Helpful (2)

    "All About The Money!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Representative in Dallas, TX
    Former Employee - Admissions Representative in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Universal Technical Institute full-time (More than 5 years)

    Pros

    -Working to help students further their education
    -Helping young people find a career in a field they are excited about
    -Top-Quality facilities and instructors

    Cons

    -The company is only concerned about a profit
    -Micro-managed like crazy
    -Reports, Reports, Reports.
    -Pressure, Pressure, Pressure to enroll students.
    -UTI charged a $75 non-refundable enrollment fee. THAT is where they make money!

    Advice to Management

    Work with the Reps in the field. Listen to what they are struggling with. Help them instead of always micro-managing them.

    Upper management are NOT in touch with what the Field Reps go through. Nor are they even close to being in touch with what the life of a 17 & 18 year old is like today


  4. "Neutral"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prefer Not to Say in Billings, MT
    Current Employee - Prefer Not to Say in Billings, MT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Universal Technical Institute full-time (Less than a year)

    Pros

    Good pay, work life balance, awesome purpose

    Cons

    Shaky financial times in the sector. Be ready for a roller coaster ride

    Advice to Management

    I don't have anything to share.


  5. Helpful (2)

    "Instructor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Automotive Instructor in Exton, PA
    Former Employee - Automotive Instructor in Exton, PA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Nice well equipped facility. Very new. Lots of equipment, top quality.

    Cons

    It's one big clique. Campus president and management promote atmosphere of bullying if you dare speak your opinion. Instructors with years of experience and significant industry ties are shown the door if they dare to question the party line.

    Advice to Management

    The school is becoming a laughingstock. So very many shops and dealerships will not hire UTI grads because of their complete lack of skill. Shameful.


  6. Helpful (1)

    "Not the best but not the worst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Universal Technical Institute (More than 10 years)

    Pros

    Company is good for the work/life balance.

    Cons

    Management is not consistent.


  7. Helpful (1)

    "Given many opportunities to grow and contribute."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions in Orlando, FL
    Former Employee - Admissions in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Universal Technical Institute full-time (More than 8 years)

    Pros

    Employee centric and collaborative organization dedicated to its industry and students; staff genuinely care about each other and look for ways to improve and contribute.

    Cons

    Government regulations put upon the education sector have put limitations upon and created many restrictions - in particular being a for profit organization.

  8. "Field Admissions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Universal Technical Institute full-time (More than 3 years)

    Pros

    Great Pay, easy summers and senior management are good people

    Cons

    Long hours middle managers forgot what we do and need to be more worried about people


  9. Helpful (4)

    "Looking to leave"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions in Mooresville, NC
    Current Employee - Admissions in Mooresville, NC
    Negative Outlook
    Disapproves of CEO

    I have been working at Universal Technical Institute full-time (More than 3 years)

    Pros

    Used to enjoy, were good people, but Admissions Leadership and Campus Director here in NC are unbearable. Some of the events were ok.

    Cons

    Constant pressure on sales goals
    Disregard for what is good for the student and their family, only the $ they bring to UTI.
    Mass disorganization.
    Leadership here is non existent. Manage by pressure tactics.

    Advice to Management

    What needs to happen here is complete new leadership, from the head of Admissions to campus director......corrupt!


  10. Helpful (1)

    "employed in 2006, but could not select year lower than 2012."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student Finance in Exton, PA
    Former Employee - Student Finance in Exton, PA
    Doesn't Recommend

    I worked at Universal Technical Institute full-time

    Pros

    Middle management were very nice.
    Competitive salary at the time

    Cons

    Higher management never considered improvement suggestions.
    Enroll student first and worry about funding later causes wasteful debt for young adults

    Advice to Management

    20 words is not enough and can only hope they have changed in the last 10 years.


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