University College London Reviews | Glassdoor

University College London Reviews

Updated January 11, 2018
398 reviews

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3.8
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University College London Provost and President Michael Arthur
Michael Arthur
97 Ratings

398 Employee Reviews

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  1. "WT PhD at UCL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - WT PhD Student in London, England (UK)
    Current Employee - WT PhD Student in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at University College London full-time (More than 3 years)

    Pros

    Good stipend for a PhD
    Interesting projects to work with

    Cons

    Sink or swim attitude from management
    Stressful work environment
    PhD students seen by PIs as a cheap (free) labour

    Advice to Management

    PhD and academic career can be much more than publishing papers. This is ofter forgotten by people who run programs.


  2. "Avoid the Library Services department - horrendous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Library Assistant in London, England (UK)
    Current Employee - Library Assistant in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at University College London part-time (More than 5 years)

    Pros

    Unfortunately, there are few ...

    - Access to a fantastic library collection completely free of charge
    - Interacting with a large and diverse student population
    - For the proactive, opportunities to volunteer with the 'Special Collections" team who have access to some amazing artefacts which few people get to see
    - Central location - the British Museum is just around the corner!

    Cons

    In short, if you can avoid this institution, do; or at least avoid employment within the front-line, customer service teams. The management team is responsible for creating and perpetuating a strong culture of bullying, harassment, and blame passing. This is common, widespread knowledge amongst staff, yet despite this, and innumerable complaints from multiple staff members to those in a position of power and authority (directors), no action is taken to eradicate this unprofessional and harmful behaviour.

    Consequently, there has been an exodus of excellent, intelligent and qualified people who have sought employment at other HE institutions, leaving behind poor employees who have no place in customer services.

    Furthermore, the departmental HR team is in complete disarray and you're lucky if you get paid correctly from month to month. I know of several colleagues who have claimed and received large amounts of compensation due to the ineptitude of this team.

    Further cons include:
    - an absence of support and motivation from your superior
    - no career progression opportunities
    - an absence of basic training to fulfil your role
    - ironically, it's a non-challenging and non-stimulating environment
    - an inability to contribute ideas and suggestions - no opportunities are extended and feedback offered freely is dismissed
    - poor standard of/inadequate staff facilities
    - dirty environment which attracts pests (the cleaners are fantastic and do the best they can. Unfortunately, their team is perpetually understaffed so they do not have the resources to clean adequately)

    Advice to Management

    The restructuring process undertaken and implemented in 2015 failed to resolve departmental issues. Lose the egos, accept it's not working and do what you should have done in the first instance - get rid of the existing front-line management team who are rotten to the core and stunting the growth of their subordinates.

    Use your grievance and misconduct policies to protect staff who are being mistreated and victimised.

    Show your front-line staff some respect by valuing their efforts, investing in them professionally, and offering them aspirational opportunities.

  3. "Good enough"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at University College London full-time

    Pros

    -Excellent access to laboratory instruments
    - World-class academics

    Cons

    -Impersonal due to size and profit drive
    -Research groups are not always as collaborative as they could be


  4. "Teaching Fellow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teaching Fellow in London, England (UK)
    Current Employee - Teaching Fellow in London, England (UK)
    Positive Outlook

    I have been working at University College London full-time (More than 3 years)

    Pros

    They have recently allowed tenure track promotions all the way to Professor without need for research.

    Cons

    Although rated very high academically, they do not integrate departments well, so it is still very silo based.

    Advice to Management

    Suggest that they integrate research better; they are doing among the students in engineering with the new integrated engineering program.


  5. "As always with science: great job, miserable pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Associate in London, England (UK)
    Current Employee - Research Associate in London, England (UK)
    Recommends
    No opinion of CEO

    I have been working at University College London full-time (More than 3 years)

    Pros

    UCL is a fantastic place to work. Atmosphere is very warm and productive.

    Cons

    There certain idiotic rules written by highest management to 'save money'.


  6. "Undergraduate Teaching Assistant at UCL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Undergraduate Teaching Assistant in London, England (UK)
    Former Employee - Undergraduate Teaching Assistant in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at University College London part-time (Less than a year)

    Pros

    Good academia and interesting research. Good staff as well.

    Cons

    Supervisors are always very busy so you need to run after them if you need anything.


  7. "Research Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Assistant in Bloomsbury, England (UK)
    Current Employee - Research Assistant in Bloomsbury, England (UK)
    Recommends
    Positive Outlook

    I have been working at University College London full-time (Less than a year)

    Pros

    SO many. I have the most supportive supervisor, everyone in the lab is super friendly and likes socialising, and most importantly, this job is an amazing platform to go on and do further research because of the quality of the research and the reputation that UCL has. The campus is beautiful and has everything you need around it. I feel fully supported in my role, and my supervisor is very proactive in helping find further funding for whoever needs it.

    Cons

    Some of the labs and equipment are quite dated - I know finding funding is hard but would be nice to have a bit of a revamp!

  8. "Various"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at University College London full-time

    Pros

    Benefits for tuition if working and studying at same time

    Cons

    Boys' club bureaucracy, no work life balance across multiple disciplines

    Advice to Management

    Sort it out and employ more women


  9. Helpful (1)

    "Division of medicine (3 campuses) post-grad administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Disapproves of CEO

    I worked at University College London full-time (Less than a year)

    Pros

    Vibrant academic community, interesting campus, good libraries, museums and book store

    Cons

    programme administrators overburdened with work and under-paid compared with other universities, unrealistic targets, too few admin to cope with heavy workloads, several admin colleagues on sick leave due to stress, poor supervision, Portico not user friendly, extremely poor staff training facilities (web design training held in room with poor lighting and many non-working dusty computers) & don't get me started on timetabling! Working in admin in higher education is dire

    Advice to Management

    Either start paying admin staff a decent salary or hire more of them to cover large workloads - your staff are just as important as students!


  10. "Senior Lecturer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at University College London full-time (More than 3 years)

    Pros

    London (until Brexit), close to other Universities.

    Cons

    Disorganized, confused, bureaucratic and unlikely to change in the foreseeable future.


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