University College London Reviews | Glassdoor

University College London Reviews

Updated December 15, 2017
392 reviews

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  1. "Physics Department"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    great environment with high level of collaboration

    Cons

    High stress level environment and very busy


  2. Helpful (1)

    "Division of medicine (3 campuses) post-grad administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Disapproves of CEO

    I worked at University College London full-time (Less than a year)

    Pros

    Vibrant academic community, interesting campus, good libraries, museums and book store

    Cons

    programme administrators overburdened with work and under-paid compared with other universities, unrealistic targets, too few admin to cope with heavy workloads, several admin colleagues on sick leave due to stress, poor supervision, Portico not user friendly, extremely poor staff training facilities (web design training held in room with poor lighting and many non-working dusty computers) & don't get me started on timetabling! Working in admin in higher education is dire

    Advice to Management

    Either start paying admin staff a decent salary or hire more of them to cover large workloads - your staff are just as important as students!

  3. "Master's Student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at University College London full-time

    Pros

    Excellent working atmosphere and teams

    Cons

    Small facilities not always up to the task


  4. "UCL the money hoover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at University College London full-time

    Pros

    good scientific reputation based on the labs

    Cons

    very bad estate. We do not have heat/air conditionning. Complaints after complaints and yet still freezing right now . We give a fortune from our grant to UCL to aoid this kind of inconveniencies and now we have to pay ourselves individual heater. This really does not fit with the scientific reputation of the university


  5. "Dysfunctional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at University College London full-time (More than a year)

    Pros

    Great professional development opportunities if you have the initiative and determination to put yourself forward for them. Progression largely based on merit, with new opportunities cropping up all the time. Comparatively good money, although pay for similar positions in different areas of the university will vary. Strong company brand with international recognition.

    Cons

    In many ways, UCL is (vaguely) organised chaos. It has expanded exponentially in recent years and infrastructure and resource have not expanded to match. Although individual members of staff usually want to do their best for students, morale is clearly waning and many are pessimistic about the institution's constant expansion, believing that UCL does not have the capacity for endless growth and that senior management are out of touch with the views of both students and staff in this respect. At times, it can seem that there is little chance for individual members of staff to affect change or make improvements and staff in the centre are often at odds with those in faculties, and vice versa. UCL's long-term vision is vague and distant, and does not inspire confidence that there is any kind of cohesive strategy. For such an enormous organisation (the second largest university in the country) with such a vast budget, the poor state of fundamental business areas such as finance, HR, communications or the estate (all of which have clearly been neglected for years) is nothing short of appalling. UCL often seems inherently dysfunctional and working here can be stressful and disheartening. On top of this, I have seen workplace bullying at UCL, which has not been reported as staff do not feel sufficiently supported to do this.

    Advice to Management

    Engage employees as a fundamental stakeholder in all aspects of strategy, and genuinely listen to those on the ground, rather than making tokenistic gestures.


  6. "Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at University College London full-time

    Pros

    Great place to work, with an opportunity to improve skills and improve.

    Cons

    None really, UCL is a great employer


  7. "Good Uni"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good reputation and job prospects

    Cons

    Engineering department can be poorly run

  8. "Amazing passionate people despite an organisation that is trying but doesn’t quite know how to support them"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Public Engagement Manager in London, England (UK)
    Current Employee - Public Engagement Manager in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at University College London full-time (More than 3 years)

    Pros

    Extremely passionate people doing amazing work; great work life balance and flexibility; if you are dynamic and driven there is opportunity to carve out new roles and direction under the right managers; if you just want to do your job and go home each day that is supported to;

    Cons

    Everything is geared to supporting research, you are a second class citizen if you are not an academic; there are limited opportunities for advancement or pay rises; professional service roles outside of centralised teams are forgotten about often being managed by academics who have never had proper management training and have no idea of your needs or what you do; annual appraisals are worthless, there are no consequences good or bad (on a personal level) to completing them; lack of clarity on where the organisation stands/draws a line on issues like bullying and harassment so people aren’t empowered to step up and change culture; a commitment to positive change exists but there seems to be a real lack of internal knowledge on how to make it with long drawn out consultations that are conducted in secrecy and then roles out with little noticeable impact; poor internal communication and transparency about change

    Advice to Management

    Please do better at your internal communication and support. There are mechanisms and initiatives all over UCL to help people in their roles but they are spread out across multiple systems and are siloed. Communication and updates about what is here for you are so poorly done. Most importantly, stop rewarding academics solely on their prestige in science. If you are a PI and have a team you must also be accountable for their development under you - good scientists rarely make good managers without training, particularly more established Profs, who aren’t in the lab any more and who often are rely on their post docs and students to help further their career. Finally, simple changes to recruiting of professional services staff would make all the difference. It is crazy that institutes can hire new professional services roles without having clear plans in place for how that person will be supported in their roles, without knowing what other parts of UCL that person needs to engage with to do their role and in cases where a suitably qualified and knowledgable line manager isn’t available, that an appropriate mentor or coach from within UCL who is doing that role already is not appointed.


  9. "MSc Student"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Analytical, international and gives great opportunity to develop ourselves and get ready for the business environment

    Cons

    Tiring, demanding, complicated. Especially for the ones who is not familiar with the system.


  10. "Various"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at University College London full-time

    Pros

    Benefits for tuition if working and studying at same time

    Cons

    Boys' club bureaucracy, no work life balance across multiple disciplines

    Advice to Management

    Sort it out and employ more women


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