University of Miami Reviews | Glassdoor

University of Miami Reviews

Updated June 18, 2017
36 reviews

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University of Miami President Donna E. Shalala
Donna E. Shalala
15 Ratings

36 Employee Reviews

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Pros
Cons
  • Salary is low for the Miami area (in 24 reviews)

  • Very little room for growth or any advancement in one's current department (in 13 reviews)

More Pros and Cons

  1. "Logistics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Logistics Coordinator in Miami, FL
    Former Employee - Logistics Coordinator in Miami, FL
    Doesn't Recommend
    Negative Outlook

    I worked at University of Miami full-time (More than 5 years)

    Pros

    Helping the people of Haiti

    Cons

    Salary below average, Unqualified Management


  2. "Low pay, nice campus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Director in Miami, FL
    Former Employee - Assistant Director in Miami, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at University of Miami full-time (More than 3 years)

    Pros

    Coral Gables campus is pretty. Many of the students are a pleasure to work with. Health insurance. Depending on your job, you don't have to work late regularly which is a positive since you don't get paid well.

    Cons

    Salary. Limited upward mobility. Politics.

  3. "Worst customer service job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Access Representative in Miami, FL
    Former Employee - Patient Access Representative in Miami, FL
    Doesn't Recommend
    Negative Outlook

    I worked at University of Miami full-time (Less than a year)

    Pros

    Tuition remission (not all programs)

    Cons

    Worst job I have ever had in my adult life. PARs are a joke. They hire literally anyone (read:trash) with a college degree (or less) and everything is disorganized and the plan always changes. It's retail on steroids except management is petty and just as bad as the patients/customers.

    Advice to Management

    Train your employees thoroughly and don't change everything all the time (like where you are going to place the employee, swapping supervisors, etc).


  4. "Executive Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in Miami, FL
    Current Employee - Executive Assistant in Miami, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at University of Miami full-time (More than 3 years)

    Pros

    Health benefits are great, there are some nice people who work at UM.

    Cons

    My current salary is about $6k lower than the average salary of a person living/working in the South Florida region makes working in a position with the same title. I also work numorous 10+ hour days a week, do not have time to take advantage of the tuition remission/take classes for my Masters, and to top it all off, the work environment is terrible. People gossip, spread rumors, and are completely unprofessional. There is little room for professional development/job growth.

    Advice to Management

    Pay your employees fairly, allow them the opportunity to grow both academically and professionally, and put a stop to politics in the workplace. Reward the people who work hard, while at the same time allowing them a healthy and fair work/life balance.


  5. "Don't work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Engineer in Miami, FL
    Current Employee - Security Engineer in Miami, FL
    Recommends
    Neutral Outlook

    I have been working at University of Miami full-time (More than 3 years)

    Pros

    Good benefits for health and retirement.

    Cons

    They treat employees like they are worthless.

    Advice to Management

    Embrace and support your employees. They work hard for the company and leave feeling undervalued.


  6. "Protects rogue managers no transparency"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at University of Miami (More than 5 years)

    Pros

    High international diversity and excellent funding for research.

    Cons

    No real enforcement of unethical behavior from management, no employee protection.

    Advice to Management

    Ethics and transparency are sorely needed from an external regulatory entity.


  7. "Donor Relations Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Donor Relations in Miami, FL
    Former Employee - Donor Relations in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at University of Miami full-time (More than a year)

    Pros

    Good benefits including education benefits, good company on the resume.

    Cons

    Everything else. Beware working on the medical campus as a donor relations manager....it's similar to working in a snake pit. So much backstabbing, so many rules being broken, and to top it off, a ton of inappropriate relationships between VP's/Directors etc. This causes favoritism, unfair punishment and a horrible overall way of managing the area of advancement. In order to move up in this area, you must be an excellent brown-noser, lie and only care about yourself. (Careful, when you step on people to get to the top, you'll have nobody to ask for favors in the future.) Medical HR does nothing and I mean NOTHING, the turn over is ridiculously high and you should be very very aware of that. This job is not worth the paycheck, until they get rid of the current mess they have going on, it will continue to be an embarrassment to the university.

    The culture and values has dropped exponentially to the point where it's a joke.

    Advice to Management

    Look at those who are in charge at medical advancement. See that they are ruining the name of the university and get people in that actually care about the university. The people there now are total jokes.

  8. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Manager in Miami, FL
    Former Employee - Office Manager in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits, retirement, and education.

    Cons

    I worked in one of the toxic areas on the Medical campus. HR was selective with their policies and favoritism is everywhere. It was more like a government job, with people that had were employed for years and could not do the job. It was difficult to supervise these types with no leadership support. Unless you were faculty, you had no chance to thrive and grow.

    Advice to Management

    Change HR leadership and hold employees accountable for their duties.


  9. "UM is in turmoil. Cut throat and back stabbing is the modus operandus."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Coral Gables, FL
    Current Employee - Anonymous Employee in Coral Gables, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at University of Miami full-time

    Pros

    There is free tuition that is offered after some time

    Cons

    UM is in turmoil. Cut throat and back stabbing is the modus operandus.

    Advice to Management

    Management is a large part of the problem


  10. Helpful (1)

    "Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - INSURANCE VERIFIER in Miami, FL
    Current Employee - INSURANCE VERIFIER in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at University of Miami full-time (More than a year)

    Pros

    Consistent schedule. Catered and department parties. Nice size work space. Minimal work supervision.

    Cons

    Always changing processes, disorganized work environment. Some supervisors are immature, and can be unprofessional. Work to manpower ratio is low.

    Advice to Management

    Listen to the employees. We know what works for the department.


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