University of Pennsylvania Health System Reviews | Glassdoor

University of Pennsylvania Health System Reviews

Updated November 9, 2017
114 reviews

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3.4
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University of Pennsylvania Health System CEO Ralph W. Muller
Ralph W. Muller
52 Ratings

114 Employee Reviews

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Pros
  • Great benefits, lots of locations throughout the geographical area (in 9 reviews)

  • Fun people, great work atmosphere (in 3 reviews)

Cons
  • Low pay, not much career advancement (in 5 reviews)

  • other than that there are no cons to report (in 5 reviews)

More Pros and Cons

  1. "Revenue Integrity Specialist"

    StarStarStarStarStar
    Current Employee - Revenue Integrity Specilis in Phila, PA
    Current Employee - Revenue Integrity Specilis in Phila, PA

    I have been working at University of Pennsylvania Health System full-time (More than 10 years)

    Pros

    The benefits are okay. Lots of jobs do not offer them

    Cons

    The work flow is a lot when the hospital keeps buying out others without hiring more staff


  2. "Worked here for many years its is a phenomenal hospital and marvelous benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Phlebotomist in Phila, PA
    Former Employee - Phlebotomist in Phila, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at University of Pennsylvania Health System full-time (More than 10 years)

    Pros

    Seen and learned a lot over the years love the patients and fellow co-workers

    Cons

    The new management is a disgrace if your not part of their clique you can forget about your job if they don't like you very back stabbing HR is not a help either. Would not recommend to seek employment until they swap out current. (management & leads)

    Advice to Management

    Need to pick qualified candidates for the required job with the reserved credentials to fill the right positions.

  3. "Sr. Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Project Manager in Phila, PA
    Current Employee - Technical Project Manager in Phila, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at University of Pennsylvania Health System full-time (More than 3 years)

    Pros

    Stable, enthusiastic and dedicated people in an organization that values people, technology and their patients.

    Cons

    Many staff are 'lifers' so position mobility is slow. Pay is average and no bonus structure so you can really excel when deploying an important initiative but only get a 'that-a-boy' and may a night of drinks and bowling.

    Advice to Management

    Figure out a way to incentivize staff monetarily to match private industry.


  4. "Clinical Nurse II"

    StarStarStarStarStar
    Current Employee - Clinical Nurse II in Philadelphia, PA
    Current Employee - Clinical Nurse II in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at University of Pennsylvania Health System full-time (More than 3 years)

    Pros

    Great resources on the job and effective management

    Cons

    Workplace expectations change frequently to remain top tier health system


  5. "Clinical Nurse Research Coordinator at FTD Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at University of Pennsylvania Health System full-time

    Pros

    If you are really into generating new research, the docs are great mentors. If you are Caucasian, you will really fit into the culture here.

    Cons

    Little accessibility, no transparency. Clinical care is put on the back burner. These providers only check their phones/EPIC once a week, sometimes only once every 2 weeks. They expect you to manage medications and call in/sign orders such as meds and PT/OT/ST even though that is not the RN's scope of practice. They will tell you with empty words that they care about you and want to make sure you feel comfortable in your job.

    Advice to Management

    Think really hard about why your retention rate is so low. Your turn over rate is an indication that the process you have in place does not work. Listen to the staff when they are telling you they are overwhelmed! "That's how it always is" or "Yeah, well I am overwhelmed too" are not acceptable answers - be open to solutions to problems. When you have a staff size of 35, why is it okay not to hire a staff manager?


  6. "The organization is great on your resume."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in Philadelphia, PA
    Current Employee - Executive Assistant in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at University of Pennsylvania Health System full-time (More than 5 years)

    Pros

    Innovative and altruistic, constantly growing and expanding. Great benefits, lots of locations throughout the geographical area.

    Cons

    Lots of opportunities for individual professional growth if you know the right people. A little bureaucratic because the organization is so large but that's to be expected.


  7. Helpful (1)

    "Clinical research coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Research Coordinator in Philadelphia, PA
    Current Employee - Clinical Research Coordinator in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at University of Pennsylvania Health System full-time (Less than a year)

    Pros

    prestigious name of the university

    Cons

    continual hiring of incompetent middle management and employees with upper management that turns a blind eye
    no respect in the system for low level employees and HR could care less about them,
    Even as an employee i try to avoid penn medicine as a customer

    Advice to Management

    learn to listen to employees and letting incompetent and unethical managers get away with murder

  8. "Penn Home Care and Hospice Services: Dysfunctional, and they know it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Bala Cynwyd, PA
    Former Employee - Operations in Bala Cynwyd, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at University of Pennsylvania Health System full-time (More than a year)

    Pros

    Penn doesn't fire anyone, they just transfer people to a different department.

    Cons

    This is the department they transfer people to when they don't want to deal with them - including management/leadership.

    The field staff are frequently frustrated because of managerial issues, but the managers are only allowed _minimal_ operating room by senior "leadership", who want _total_ control. The result is an organization that performs with little to no efficiency and no cohesion. There is a culture of blame that abounds and they are well aware of it. Any opposing voice is quickly demoted, transferred, or encouraged to quit through passive aggressive means.

    Advice to Management

    - Critically evaluate yourselves and ask why you are consistently in the same position.

    - Look at turn-over rates and conduct exit-interviews with everyone to "uncover" the problem.

    - Invest in your people instead of just throwing money at problems and not changing anything about the process or environment.

    - Stop talking poorly about your staff.

    - Stop trying to desperately maintain control of everything - you are part of a system.

    - Recognize that you are part of the problem and that change will only come when you model what you talk about.


  9. Helpful (1)

    "OR"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at University of Pennsylvania Health System full-time

    Pros

    Loved the team of nurses, doctors, and residents. Great place to learn.

    Cons

    There was some favoritism for people based on how long they had been with the group. Hours were difficult sometimes.


  10. "Working at HUP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Philadelphia, PA
    Current Employee - Registered Nurse in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment. Promotes advancement in your field of choice.

    Cons

    Large workloads, difficult hours, lack of services for the employees, lack of staff.


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