University of Pennsylvania Health System Reviews | Glassdoor

University of Pennsylvania Health System Reviews

Updated March 22, 2018
121 reviews

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3.5
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University of Pennsylvania Health System CEO Ralph W. Muller
Ralph W. Muller
56 Ratings

121 Employee Reviews

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Pros
  • "Great benefits, lots of locations throughout the geographical area" (in 10 reviews)

  • "Good benefits and tuition is upfront" (in 8 reviews)

Cons
  • "Finance department had little to no communication, and no accountability and a very high turnover rate (I was the fourth manager in five years)" (in 4 reviews)

  • "other than that there are no cons to report" (in 5 reviews)

More Pros and Cons

  1. "Research Assistant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at University of Pennsylvania Health System part-time

    Pros

    Flexible hours, fun work environment, nice people

    Cons

    Administration and Human Resources generally slow

    Advice to Management

    n/a


  2. Helpful (2)

    "Penn Presbyterian Finance/Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Supervisor
    Former Employee - Finance Supervisor
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at University of Pennsylvania Health System full-time (Less than a year)

    Pros

    Innovative medical environment, great patient focused care

    Cons

    Poor work environment. Management can be very bureaucratic, self serving career focused rather than staff/department focused. Finance department had little to no communication, and no accountability and a very high turnover rate (I was the fourth manager in five years). Only place I've ever worked where I was both commended for doing an excellent job and days later informed I was not meeting department standards. The culture is unfortunately politically motivated. I would not recommend a job here. Hours are long - 50+ per week all year long and while there is ample access to public transport, there are no on campus employee parking garages. Parking involves a shuttle and remote lots - and it's expensive.

    Advice to Management

    Exit interviews. Conduct research into why employee turnover is so high - solve the problems.

  3. "Good Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at University of Pennsylvania Health System full-time

    Pros

    Competitive pay, great benefits

    Cons

    daytime parking cost a lot


  4. "Interesting work, very bureaucratic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at University of Pennsylvania Health System full-time

    Pros

    Interesting work. Able to contribute.

    Cons

    Very bureaucratic. Great interest in gaining and maintaining power. Ability to effect change can be limited.


  5. Helpful (1)

    "A large corporation, but with great small niches"

    StarStarStarStarStar
    Current Employee - Web Developer
    Current Employee - Web Developer

    I have been working at University of Pennsylvania Health System full-time (More than a year)

    Pros

    benefits, stability, great sense of purpose

    Cons

    bureaucratic, slow, lots of overhead


  6. "Wonderful place to work! Supportive community, committed to excellent care."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Supportive staff, commitment to high quality patient care, good benefits, friendly community. Would recommend working here to anyone! Have very much enjoyed it.

    Cons

    Really not too much negative to say, have very much enjoyed my experience at this institution. Would recommend anyone to work here!


  7. "Call Center Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at University of Pennsylvania Health System full-time

    Pros

    Benefits, Benefits, Benefits. Need I say more?

    Cons

    Must tolerate elitist work culture/environment

    Advice to Management

    Re-imagine/Re-invent work culture by transforming to a Servant Leadership Model

  8. "Revenue Integrity Specialist"

    StarStarStarStarStar
    Current Employee - Revenue Integrity Specilis in Phila, PA
    Current Employee - Revenue Integrity Specilis in Phila, PA

    I have been working at University of Pennsylvania Health System full-time (More than 10 years)

    Pros

    The benefits are okay. Lots of jobs do not offer them

    Cons

    The work flow is a lot when the hospital keeps buying out others without hiring more staff


  9. "Worked here for many years its is a phenomenal hospital and marvelous benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Phlebotomist in Phila, PA
    Former Employee - Phlebotomist in Phila, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at University of Pennsylvania Health System full-time (More than 10 years)

    Pros

    Seen and learned a lot over the years love the patients and fellow co-workers

    Cons

    The new management is a disgrace if your not part of their clique you can forget about your job if they don't like you very back stabbing HR is not a help either. Would not recommend to seek employment until they swap out current. (management & leads)

    Advice to Management

    Need to pick qualified candidates for the required job with the reserved credentials to fill the right positions.


  10. "Sr. Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Project Manager in Phila, PA
    Current Employee - Technical Project Manager in Phila, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at University of Pennsylvania Health System full-time (More than 3 years)

    Pros

    Stable, enthusiastic and dedicated people in an organization that values people, technology and their patients.

    Cons

    Many staff are 'lifers' so position mobility is slow. Pay is average and no bonus structure so you can really excel when deploying an important initiative but only get a 'that-a-boy' and may a night of drinks and bowling.

    Advice to Management

    Figure out a way to incentivize staff monetarily to match private industry.


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