University of Phoenix Reviews | Glassdoor

University of Phoenix Reviews

Updated November 29, 2018
1,679 reviews

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3.2
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University of Phoenix President Peter Cohen
Peter Cohen
86 Ratings

Employee Reviews

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Pros
  • "The company believes in helping employees obtain a work-life balance" (in 48 reviews)

  • "Good benefits for now, but rumor is they are changing" (in 99 reviews)

Cons
  • "Upper management not understanding how hard faculty work" (in 60 reviews)

  • "Additionally, there is no much loyalty toward long-time employees and little room for advancement" (in 23 reviews)

More Pros and Cons

  1. "Sr. Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at University of Phoenix full-time (More than 8 years)

    Pros

    Good Work life Balance at UOP

    Cons

    No Job Security with lower enrollment

    Advice to Management

    N/A


  2. "Enrollment Advisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at University of Phoenix full-time

    Pros

    Salary, educational benefits, time off

    Cons

    constant change with a lot of changes that were never followed through on

    Advice to Management

    invest in your good people

  3. "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Counselor in Arlington, VA
    Former Employee - Enrollment Counselor in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at University of Phoenix full-time (More than 5 years)

    Pros

    great people. I loved working there. They challenge you to do your best every day, but I loved the people I worked with and found my job to be rewarding.

    Cons

    layoffs suck, especially when your coworkers become like family.


  4. "Faculty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Adjunct Faculty in Chattanooga, TN
    Former Employee - Adjunct Faculty in Chattanooga, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at University of Phoenix part-time (More than 8 years)

    Pros

    Great Training
    Excellent pay
    User-friendly online campus

    Cons

    Focus on administrative requirements over classroom instruction


  5. "Enrollment Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at University of Phoenix full-time

    Pros

    Great people. Was a great environment.

    Cons

    I really don't have any cons.


  6. "Adjunct Faculty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at University of Phoenix part-time (More than 8 years)

    Pros

    Supportive managers. Excellent resources for faculty.

    Cons

    Class offerings dependent on enrollment. Not always steady.


  7. Helpful (1)

    "Everyone seems to be growing except us!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Phoenix, AZ
    Current Employee - Senior Manager in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at University of Phoenix full-time (More than a year)

    Pros

    Great people, opportunity to jump onto new projects, good work-life balance.

    Cons

    The University is constantly cutting staff and budget. The layoffs and constant org changes have really soured morale and created a survival of the fittest environment. Its very frustrating to see every other company in the Phoenix area growning while we are barely making ends meet.

    Advice to Management

    We are expected to dig the company out of its prior mistakes with little or no budget. There is little or no consideration for employee impact when org changes are made. Hard to keep my team happy and focused when the whole ship seems to be sinking.

  8. Helpful (1)

    "A great company to work for, if you thrive in chaos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior CopyWriter in Phoenix, AZ
    Current Employee - Senior CopyWriter in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at University of Phoenix full-time (More than 5 years)

    Pros

    The compensation is high for Phoenix, and the work-life balance is excellent. Marketing team members are afforded the opportunity to work from home once a week and flex their schedules in order to leave early on Friday.

    Cons

    Near constant change. Expect layoffs anywhere from every other month to twice a year. Thankfully the marketing leadership seems to be stable, but used to be ever-changing.


  9. "Stay Away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at University of Phoenix part-time

    Pros

    The benefits are the only positive thing I can say about UoP.

    Cons

    Pretty much anything else with respect to an organization is bad.

    Advice to Management

    Stop focusing on making money and work on providing the best possible education with the best possible staff. The money will follow.


  10. Helpful (1)

    "Was a great opportunity_Five Years Ago"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Faculty
    Former Employee - Faculty
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at University of Phoenix full-time (More than 5 years)

    Pros

    Good peers with whom to work

    Cons

    The University continues to downsize, terminate faculty and staff, and decisions are made only based on financials. I believe the goals is to sell UOPX to another university in the next couple of years, once they have things stabilized at a level lower than the current student population.

    Advice to Management

    You stated the values are "Brave, Honest, and Focused." Leadership is certainly focused, but they are not brave or honest, nor do they truly support those values.