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University of Phoenix

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University of Phoenix

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University of Phoenix Reviews

Updated Jan 31, 2023

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Found 2,154 of over 2K reviews
3.7
67% Recommend to a Friend
University of Phoenix President Chris Lynne
78% Approve of CEO

Found 2,151 of over 2K reviews

3.7
67%
Recommend to a Friend
78%
Approve of CEO
University of Phoenix President Chris Lynne
Chris Lynne
5 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Good talent around and it benefits your professional development.(in 197 reviews)
  • "At the time of my employment I met lots of great people and built a network that has helped forward my career(in 125 reviews)
  • "The the pay is good and enjoyed everyone on my team.(in 119 reviews)
  • "Coaching and development on the job and monthly training was great(in 65 reviews)
  • "Good salary and some of the best people I ever worked with.(in 56 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of University of Phoenix and is not affected by filters.

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  1. 5.0
    Former Employee, more than 5 years

    Great benefits, supportive management

    Dec 27, 2022 - Campus Operations Coordinator in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, supportive management, and opportunity to grow.

    Cons

    Dealing with difficult students occasionally.

    Be the first to find this review helpful

    University of Phoenix Response

    Thank you for your review! We are so happy to hear you have had a positive experience at University of Phoenix as this is one of our top priorities for our faculty and staff members! If you would like to continue the conversation please reach out to engagement@phoenix.edu.

  2. 5.0
    Current Employee

    Great work-life balance

    Jan 31, 2023 - Creative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Kind people -Work-life balance is prioritized -Good leadership -Rarely have to work overtime

    Cons

    -Projects can get boring or repetitive

    Be the first to find this review helpful
  3. Join the University of Phoenix team
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  4. 4.0
    Former Employee

    Good employer with good benefits

    Jan 30, 2023 - Director in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits Engagement Pay Remote Fun coworkers

    Cons

    People tend to get promoted on two things: how long they've been in a department and who they know OR their credentials. These leaders often do not know how to lead, how to collaborate constructively with other leaders, and sometimes don't know how to behave respectfully to others in the workplace.

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  5. 4.0
    Former Employee

    Great place

    Jan 25, 2023 - Enrollment Counselor in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It was a great place to work

    Cons

    More growth at ground campuses but most were closed.

    Be the first to find this review helpful
  6. 5.0
    Current Employee, more than 3 years

    Wonderful Place to work

    Jan 24, 2023 - Evaluator in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This has been one of the best jobs I've had. They care about their employees and they listen to recommendations from employees.

    Cons

    I haven't found any as of right now.

    Be the first to find this review helpful
  7. 4.0
    Current Employee, more than 1 year

    Rewarding but stagnant

    Jan 24, 2023 - Career Advisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fulfilling work, variety of clients with different needs, fully remote, good benefits

    Cons

    Low pay, no opportunity for growth

    Continue reading
    Be the first to find this review helpful
  8. 5.0
    Former Employee, less than 1 year

    Great Culture

    Jan 19, 2023 - Senior Academic Counselor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Training and Support; remote position

    Cons

    non-traditional work hours; required to be at the at computer, on calls and chatting, 80 percent of the time.

    Be the first to find this review helpful
  9. 5.0
    Former Employee, more than 10 years

    Loyalty not reciprocated

    Jan 14, 2023 - Academic Counselor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people, the benefits, the pay

    Cons

    As a manager it took an act of God to terminate an employee even with a plethora of documentation yet I was terminated after 17 years of loyal employment without question based on reporting from a flawed system. No performance plan, written warning, etc.

    Be the first to find this review helpful
  10. 3.0
    Former Employee

    Adjunct

    Jan 26, 2023 - Adjunct Professor in Orlando, OK
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy to work from home.

    Cons

    Not great communication or job offerings.

    Be the first to find this review helpful
  11. 5.0
    Current Employee, less than 1 year

    Great place to work

    Jan 10, 2023 - Finance Advisor in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    University of Phoenix is a nice place to work. Would recommend.

    Cons

    Not enough coaching or mentoring

    Be the first to find this review helpful
Viewing 1 - 10 of 2,151 Reviews
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University of Phoenix Reviews FAQs

University of Phoenix has an overall rating of 3.7 out of 5, based on over 2,336 reviews left anonymously by employees. 67% of employees would recommend working at University of Phoenix to a friend and 58% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, University of Phoenix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at University of Phoenix. This rating has been stable over the past 12 months.

67% of University of Phoenix employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated University of Phoenix 3.9 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at University of Phoenix to be compensation, coworkers, benefits and the cons to be senior leadership, management, career development.

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University of Phoenix Photos

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University of Phoenix photo of: Spring is in the air and our employees are enjoying this beautiful weather by playing frisbee golf!
University of Phoenix photo of: This week University engineer Pradeep shared images of his recent virtual commencement ceremony. "Virtual or not, I dressed up for the occasion!"
University of Phoenix photo of: A picture from our MSN/FNP in-person residency at the Phoenix campus!
University of Phoenix photo of: Congratulations to the College of Nursing MSN-FNP students, faculty and staff for successfully completing the third Summer Residency on the Phoenix local campus!
University of Phoenix photo of: Our 2020 Employee Development Program FUSE (Fostering United Student Engagement) participants!
University of Phoenix photo of: Our Repayment Management Team finding a way to stay connected
University of Phoenix photo of: Showcasing the newly created artwork at our Phoenix campus!
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Glassdoor has 2,336 University of Phoenix reviews submitted anonymously by University of Phoenix employees. Read employee reviews and ratings on Glassdoor to decide if University of Phoenix is right for you.