University of Phoenix Reviews | Glassdoor

University of Phoenix Reviews

Updated June 21, 2018
1,637 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
University of Phoenix President Peter Cohen
Peter Cohen
64 Ratings

1,637 Employee Reviews

Sort: PopularRatingDate

Pros
  • "The company believes in helping employees obtain a work-life balance" (in 46 reviews)

  • "Good benefits for now, but rumor is they are changing" (in 99 reviews)

Cons
  • "Upper management not understanding how hard faculty work" (in 60 reviews)

  • "Additionally, there is no much loyalty toward long-time employees and little room for advancement" (in 23 reviews)

More Pros and Cons

  1. Helpful (1)

    "Outstanding opportunity for faculty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Adjunct Faculty in Phoenix, AZ
    Current Employee - Adjunct Faculty in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at University of Phoenix part-time (More than 5 years)

    Pros

    Continuous faculty development
    Involves faculty in all areas such as course design and new classroom platform
    Has formal faculty recognition program

    Cons

    Too many vice presidents and no one knows what they do except praise each other
    Appoints faculty to teach courses without experience in content/subject matter
    Arrogance sensed by VPs during faculty meetings
    Some deans need to go to pasture/outdated thinking/clinging to learning theory not current

    Advice to Management

    Go lean.
    Clean house of great pretenders
    Increase the enrollment
    Forget being brave, bold, or honest - that's grade school thinking


  2. "Enrollment Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Enrollment Advisor in Phoenix, AZ
    Former Employee - Senior Enrollment Advisor in Phoenix, AZ
    No opinion of CEO

    I worked at University of Phoenix full-time (More than 8 years)

    Pros

    Great co-workers. They have online down to a science.

    Cons

    It is tough to work with a lack of job security.

  3. "Love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at University of Phoenix full-time

    Pros

    Love helping people and leadership genuinely cares about making the workplace a better enviroment

    Cons

    lack of opportunities to move up and when additional responsibilities are offered, no compensation is provided


  4. "Tenured Business Development employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at University of Phoenix full-time

    Pros

    In my 11 years in the organization, I've had the pleasure of reporting to some really great leaders. I've had the opportunity to work from home and the focus has always been performance with integrity.

    Cons

    You have to be able to adapt to change.

    Advice to Management

    Continue the transparent leadership style the new president has implemented.


  5. "Adjunct Faculty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at University of Phoenix full-time

    Pros

    The classes are 5 to 6 weeks

    Cons

    The Pay is not competitive

    Advice to Management

    Increase pay for faculty


  6. "Adjunct Faculty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Adjunct Faculty
    Current Employee - Adjunct Faculty
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at University of Phoenix part-time (More than 3 years)

    Pros

    Full filling work and an opportunity to work with dedicated educators and leaders.

    Cons

    Progress is the organization is hampered by funding limits due to declining enrollment and a result of an improving US economy.

    Advice to Management

    Continue efforts to align programs with needs of the current student body, remove redundancies in tools, accelerate planned curriculum enhancements to attract new students.


  7. "Mathematics Faculty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Professor, Mathematics in Pittsburgh, PA
    Current Employee - Assistant Professor, Mathematics in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at University of Phoenix part-time (More than 8 years)

    Pros

    Involvement in students work and activities. Beautiful classrooms. I believe University of Phoenix gives the highest priorities to its students' preparedness. The students who graduate from this online University do a lot better in real world and are ready to face the world and start any kind of profession that they have been preparing for. A new facilitator however must have a couple of weeks of online training before he/she can start teaching our classes.

    Cons

    Some part time Faculty like myself might need more courses like may be two different courses because they might have more time at hand.

    Advice to Management

    I need to teach MAT 219, and MAT/221, MAT/225 and other Bachelor/MS courses that I am so great at and really love to teach, I really would like so much to receive other offers on more of the university of Phoenix courses, because I know for a fact that I do a great job on facilitating Mathematics courses, it has been my profession for over 18 years. I also believe the University of Phoenix gives the highest priorities to its students and faculty members and staff. In my opinion the students at University of Phoenix Associate and Bachelor/MS program where I am currently teaching, receive the highest degrees of attention on their true education for achieving their goals. The students are expected to do a lot more than the students who go to the regular traditional college and universities.

  8. "More of a facilities manager than an operations manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Campus Operations Manager in Albuquerque, NM
    Current Employee - Campus Operations Manager in Albuquerque, NM
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at University of Phoenix full-time (More than 10 years)

    Pros

    I work with Great people

    Cons

    No room for advancement at local campus


  9. "Could be better"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at University of Phoenix full-time

    Pros

    Easy Access to higher education

    Cons

    Degree might not be as competitive as some brick and mortar schools. Some employers look at this institution as a diploma mill.


  10. "Lack of Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at University of Phoenix full-time

    Pros

    The team I worked on was determined, qualified, and able to work together comfortably. Our manager was great at helping us achieve our goals, and connect with each of us.

    Cons

    The larger organization was almost defiant in its unwillingness to support our department's reason for being, which is unfortunate since it's a university that needs course materials. To not support the department creating and refining those materials is one of, I'm sure, myriad reasons why the organization has been floundering for so long.


Showing 1,637 of 1,768 reviews
Reset Filters