University of Phoenix "enrollment" Reviews | Glassdoor

University of Phoenix Employee Reviews about "enrollment"

Updated Aug 7, 2019

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3.1
41%
Recommend to a Friend
71%
Approve of CEO
University of Phoenix President Peter Cohen
Peter Cohen
147 Ratings
Pros
Cons
  • "School enrollment fluctuates and one does not always have enough students to sustain a course(in 148 reviews)

  • "Upper management assumes that if you're meeting goals, it's fine double the goals with the same amount or less leads immediately(in 63 reviews)

More Pros and Cons

Reviews about "enrollment"

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  1. Helpful (1)

    "Strong Positive Experience with University of Phoenix"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Adjunct Faculty in Denver, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at University of Phoenix part-time for more than 10 years

    Pros

    UOPX has strong academic programs, current curriculum, and excellent faculty currently practicing in their field.

    Cons

    School enrollment fluctuates and one does not always have enough students to sustain a course.

    Continue reading
    University of Phoenix2019-05-08
  2. "Seen Better Days"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Intelligence Analyst 
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at University of Phoenix full-time for more than 10 years

    Pros

    Education benefit, mostly nice people

    Cons

    Enrollment declining drastically, layoff after layoff

    University of Phoenix2019-08-07

    University of Phoenix Response

    October 7, 2019Director, Internal Communications

    Thank you for taking the time to leave a review, we appreciate your feedback. If you have thoughts on how we can continue to focus our efforts, please reach out.

    Continue reading
  3. "ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Enrollment Counselor in Omaha, NE
    Doesn't Recommend

    I worked at University of Phoenix full-time for more than a year

    Pros

    Decent pay, benefits and hours

    Cons

    high pressure monthly enrollment quotas

    University of Phoenix2019-06-27
  4. Helpful (3)

    "Company has gone downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Enrollment Representative in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at University of Phoenix full-time for more than 10 years

    Pros

    Great pay, good benefits, great vacation time

    Cons

    High stress, horrible shift bid process, ridiculous student enrollment requirements with lack of leads, can’t use your vacation time without it hurting your numbers, no work life balance

    University of Phoenix2019-02-10
  5. "Adjunct Faculty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at University of Phoenix part-time for more than 8 years

    Pros

    Supportive managers. Excellent resources for faculty.

    Cons

    Class offerings dependent on enrollment. Not always steady.

    University of Phoenix2018-11-05
  6. Helpful (4)

    "Past their prime for employment oppurtunnties"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at University of Phoenix full-time for more than 10 years

    Pros

    Benefits - Strong PTO with tenure & free school The Campus - nice facilities, cafe on site, GYM with classes Structure & Consistency - The roles are mostly well defined

    Cons

    They are downsizing. With declining enrollments year after year, they cannot be overstaffed. But it also feels like they are doing a changeover to a new workforce that has lower expectations and subsequently, less ambition. They have taken away small perqs like coffee creamer and replace the coffee brand with cardboard. Don't mess with peoples coffee. A lot of the leadership in the 2010 era was directors who got to their positions because they could enroll people. Not because they were great business leaders. This had repercussions that were obvious to anyone paying attention. They rolled out Core Values that later changed when we got a new vendor. How "Core" were these values really? Medical benefits get worse every single year. Advisors with their own teams and students are now working in call centers. This was not how it was back in the day. It is demoralizing to go from making plans, building partnerships and seeing successes, to transactional interactions.

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    University of Phoenix2018-09-20
  7. "Adjunct Faculty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Adjunct Faculty 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at University of Phoenix part-time for more than 3 years

    Pros

    Full filling work and an opportunity to work with dedicated educators and leaders.

    Cons

    Progress is the organization is hampered by funding limits due to declining enrollment and a result of an improving US economy.

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    University of Phoenix2018-05-26
  8. "Sr. Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at University of Phoenix full-time for more than 8 years

    Pros

    Good Work life Balance at UOP

    Cons

    No Job Security with lower enrollment

    Continue reading
    University of Phoenix2018-03-13
  9. "Wonderful Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Adjunct Faculty in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at University of Phoenix part-time for more than 5 years

    Pros

    The curriculum design teams and faculty leadership are amazing.

    Cons

    Would love to have more opportunities to teach as enrollment is not what it once was

    University of Phoenix2018-03-12
  10. "Overly passive aggressive culture with no accountability. Upper management has no clue the operation is broken."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at University of Phoenix for more than 5 years

    Pros

    Some telecommuting positions. If you go to the right church, you will fit right in.

    Cons

    You have to be an aggressive personality, ask a ton of questions to look smart and worked in Enrollment to be considered for any promotion here.

    Continue reading
    University of Phoenix2018-03-16

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