University of Rochester Medical Center Reviews in Rochester, NY | Glassdoor

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University of Rochester Medical Center Rochester Reviews

Updated January 16, 2018
138 reviews

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Rochester, NY

4.0
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University of Rochester Medical Center CEO Bradford C. Berk
Bradford C. Berk
54 Ratings

138 Employee Reviews

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Pros
Cons
  • low pay, too much work to go around for too few people (in 6 reviews)

  • Aside from that, a great place to live/work (in 3 reviews)

More Pros and Cons

  1. "Summer Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Summer Scholar in Rochester, NY
    Former Employee - Summer Scholar in Rochester, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at University of Rochester Medical Center full-time (Less than a year)

    Pros

    Learned a lot about medical research procedures

    Cons

    Could have handled more work


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Research Coordinator in Rochester, NY
    Current Employee - Clinical Research Coordinator in Rochester, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at University of Rochester Medical Center full-time (More than 5 years)

    Pros

    excellent environment. Great benefits. Friendly faces.

    Cons

    Parking can be a bit of a pain, but not too bad

  3. "Management Needs Time to Grow (Highland)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Rochester, NY
    Current Employee - Registered Nurse in Rochester, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at University of Rochester Medical Center full-time (Less than a year)

    Pros

    Great team ethic from most coworkers
    Diverse patient population
    Good food
    Employee benefits
    Central location
    Nice place to start/find your rhythm

    Cons

    Not unionized
    Poor scheduling/odd scheduling
    Some nurses eat their young
    Poor staffing
    Poor Parking availability
    Not enough sick time & penalized for being sick

    Advice to Management

    Please learn how to effectively and respectful communicate with your nurses at all levels of their profession.
    And once you give your word on scheduling or anything, make sure you keep it. It ruins trust when you go back on your word.
    Also, improve on your organization skills, when time off requests get lost in a sea of paperwork and all we get is a shrugged shoulder, it’s not cute.


  4. "Research Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graduate Research Assistant in Rochester, NY
    Former Employee - Graduate Research Assistant in Rochester, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at University of Rochester Medical Center full-time (More than a year)

    Pros

    It's comfortable working there, people are friendly and you kind of have the freedom to choose to work on the topics that you're interested in.

    Cons

    Some of medical fields are borrowing techniques from computer science, but they lack the knowledge and computational power to facilitate this.


  5. Helpful (1)

    "Rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Rochester, NY
    Current Employee - Registered Nurse in Rochester, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at University of Rochester Medical Center full-time (Less than a year)

    Pros

    Great atmosphere, great feel of small town community. Further education encouraged and reward but not a requirement. A great place to learn and experience a lot.

    Cons

    Shift work can be very challenging. Parking for day shifts is off site with shuttles. It's not ideal and adds a lot of time into my day.

    Advice to Management

    Hire by shift needed. Rotating days/evening/nights/weekends is very hard on work/life balance.


  6. "Great training environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PhD Graduate Student in Rochester, NY
    Current Employee - PhD Graduate Student in Rochester, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at University of Rochester Medical Center (More than 5 years)

    Pros

    Highly collaborative environment, friendly people, easy access to technical resources, strong mentoring and career development opportunities.

    Cons

    Transportation can be a challenge, especially in winter months. Car is a must.


  7. "Riding the fumes of their reputation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Help Desk Technician in Rochester, NY
    Former Employee - Help Desk Technician in Rochester, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at University of Rochester Medical Center full-time (More than a year)

    Pros

    There were some good problem-solving opportunities and interesting projects. It's a solid job that isn't likely to be outsourced or downsized. Most of my coworkers were fun to work with, but they are leaving due to the cons.

    Cons

    The ISD help desk is no longer a foot in the door that lets you step into a better job at URMC. You will not get into a good technical position by starting at the help desk. They are more likely to hire outside the company for openings in areas like system administration, networking, and security. If they do hire internally, it is generally based on nepotism and cronyism. There is a shocking amount of incompetence rampant in the whole of ISD. They had to scramble to find money to pay people when they forgot to include them in the budget. Pet projects are pushed through at the expense of people, sound technological practices, and the needs of the business. Office politics and group think ensure poor decision making.

    Benefits (including tuition assistance) are reduced pretty much every year. They have drastically reduced wages for new employees. To make people accept terrible pay, they give promises about future raises that turn out to only be a nickle an hour increase. Even the higher level positions are grossly underpaid. Like $40,000 for a system admin or network admin underpaid.

    They allowed people in positions of power over the help desk to abuse and sexually harass employees for years in addition to violating state and federal labor laws. Instead of firing the perpetrator and those complicit, the person was just moved to be in charge of a smaller group (most of whom subsequently quit). One of the participants is still at the help desk stealing credit for the work of the staff if the participant thinks they can get away with it. Even if they can't get away with claiming the work as theirs, quality is not often recognized. One person in a decision-making position needs to have things explained multiple times before there is even the possibility of understanding.

    This is a job with many frustrations and few bright spots. Oh, and the interesting projects mentioned in the pros section are only for favored employees.

    Advice to Management

    Stop turning the help desk into a call center. You stopped paying enough to get and retain quality employees before the changes. Taking away even the most basic of quality-of-life perks and treating employees like criminals will ensure that anyone employable elsewhere will run as fast as they can. Your help desk will go back to being a "helpless desk" and a pitiful joke.

    In the IT community, Sutherland is frequently mentioned as the worst, most dehumanizing place to work. Your new rules are even more draconian than Sutherland. The IT community in Rochester is very small and word gets around fast. You will become a pariah and will get applications from the incompetent and the desperate instead of the strong stars you should be looking for.

  8. "A great school that prepared me well for life outside academia"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graduate Student in Rochester, NY
    Current Employee - Graduate Student in Rochester, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at University of Rochester Medical Center full-time (Less than a year)

    Pros

    Great people, a non-cutthroat academic environment, and plenty of freedom (at least in my case) to develop skills that are broadly marketable.

    Cons

    They changed our status from workers to students in spring 2017. Now we don't get W2s, and have to file our own taxes. Snow.


  9. "Research Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Assistant in Rochester, NY
    Current Employee - Research Assistant in Rochester, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at University of Rochester Medical Center (More than a year)

    Pros

    flexibility, reduced tuition, proximity to home

    Cons

    low pay, lack of ownership


  10. "Great place to work!"

    StarStarStarStarStar
    Current Employee - Research Assistant in Rochester, NY
    Current Employee - Research Assistant in Rochester, NY

    I have been working at University of Rochester Medical Center full-time (More than a year)

    Pros

    Good benefits, friendly staff, flexible hours

    Cons

    Pay is a little low for the hours we have to work.


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