University of Texas at Austin Reviews

Pros

Good experience will certainly try again

Cons

Nothing to say that is bad

Pros

Work hours were very flexible, and allowed for remote work during the pandemic. The team was supportive and let me take as much time as I needed to feel comfortable working over the phone and were patient in teaching the tools for the job. The environment was generally friendly and the work wasn't really boring.

Cons

The pay wasn't that great starting out but from what i hear that has been improved upon. Occasionally clients would be rude but if it got out of hand there was never an instance where I felt that I couldn't call on a full-timer to help diffuse the situation. Dealing with customers (and their problems) was simultaneously the most rewarding and frustrating part of the job.

Pros

Decent pay, nice health insurance but the quality of the work and actual number of hours per week depend highly on what professor you work for.

Cons

Grad student in STEM departments got WAY better benefits than the humanities.

Pros

Prestige of the organization and the ability to live in Austin

Cons

Poor or lack of leadership in the department, loss of sustainable funding with anticipated lack of funding completely, disorganization, poor morale and people leaving en masse with overwhelming workloads and stress for those left leading to infighting and misery. No growth or innovation and more about survival and fear until another job can be found.

Pros

The environment at UT is amazing - a lot of alumni choose to work at the school, and the sense of community is really nice. You also have the opportunity to work in an area that interests you, even if you aren't a practitioner (language, science, art, etc.) I'm still astonished that I had the opportunity to work with such interesting, dedicated people and feel very grateful for that.

Cons

At least initially, administrative staff are paid far below the market value. This may improve a little as you move up, but you will never make enough to live comfortably, especially if you're a single income person or family. The math just doesn't work. I left before 2019, but that's as far back as it allows you to select in the box - but I just checked a current listing for the same position and was shocked to see the pay rate is the same as it was when I was there. Austin has not been a particularly affordable to live since the 90s, but now it's very expensive. I would love to return to an environment like that, but frankly, I can't afford to work at UT. I don't know how they justify paying so little to the people who keep the place running. (And I don't know if they still do, but at that time, they charged employees quite a lot for a parking pass! What is that?!)

Pros

The benefits are generous for staff.

Cons

Austin market is becoming more competitive, challenging to retain staff.

Pros

Amazing environment, great leadership and lots of paid TPO

Cons

Demanding as any job but was not my cup of tea

Pros

Flexibility, proximity to campus, resume

Cons

Pay is not the best

Pros

Overall the environment was good

Cons

The pay was low and hours as a student were sometimes challenging

Pros

Great work life balance benefits are really good

Cons

Horrendous promotion/raise structure. You can and will be left stagnant for years if you don't say anything - and if you DO say anything there's often very little your manager can do. The job stress is very VERY manager dependent. I have an incredible boss and love my job, several friends in my department are stressed out of their minds because their bosses make their lives very difficult.