Uniworld River Cruises Reviews | Glassdoor

Uniworld River Cruises Reviews

Updated May 28, 2019

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Found 20 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
75%
Recommend to a Friend
100%
Approve of CEO
Ellen Bettridge
2 Ratings
  1. "If you love travel, you'll love working here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Encino, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Uniworld River Cruises full-time

    Pros

    I love coming to work each day. The people are great - fun, bright, energetic and motivated. We are always busy, but in a good way. The company is constantly introducing new products and programs, which means we are never bored and are always learning new things. While we work really hard, the leadership team has made a greater effort recently to balance that with lots of fun team-building activities like food trucks,...

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    Cons

    We are always busy. You have to be able to juggle a lot at one time. But if you like that sort of thing, then you'll be fine. If not, then might be overwhelming.

    Uniworld River Cruises2018-09-13
  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Encino, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uniworld River Cruises full-time for more than a year

    Pros

    Celebrates successes and recognizes contributions widely, open to ideas from everyone, genuine desire to make it a great place to work. Green and socially responsible company.

    Cons

    Periodic rotation on weekend for certain positions.

    Uniworld River Cruises2018-10-11
  3. "High employee turnover rate and low morale."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Uniworld River Cruises

    Pros

    Eligible for cruise benefit after one year.

    Cons

    Poor management and questionable business strategy, family business.

    Uniworld River Cruises2017-06-22
  4. "The most UNPROFESSIONAL Human Resources EVER!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Uniworld River Cruises full-time

    Pros

    Nothing good to say, sadly.

    Cons

    The most uncaring management, always looking out for themselves, never about their people.

    Advice to Management

    Wake up and smell the coffee!!!

    Uniworld River Cruises2017-03-22
  5. Helpful (2)

    "Demeaning atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Staff in Encino, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Uniworld River Cruises full-time for more than 3 years

    Pros

    The free cruise benefit. Nothing else as a pro here. No moral building, employees all afraid they will be next to be laid off or fired.

    Cons

    No one gets raises, unless they have gotten rid of your department & they want to appease you. You are only told when you are doing something wrong, never commentated when you've done a good job. No moral building at all. Since February 2016, they have been laying off and/or firing or demoting long time staff (ex-CEO Demoted). Company meeting in June, owner berated entire staff (see other review about too much laughter...

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    Uniworld River Cruises2016-11-13
  6. Helpful (1)

    "Good company"

    StarStarStarStarStar
      Former Employee - Hospitality Assistant in Washington, DC

      I worked at Uniworld River Cruises for less than a year

      Pros

      Working hours, salary and travel

      Cons

      Stressful sometimes, seasonal work with long winter break

      Uniworld River Cruises2016-07-27
    • Helpful (5)

      "Used to be a good place, not so much now...."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Encino, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Uniworld River Cruises for more than 5 years

      Pros

      The company offers employees one free cruise each year to experience the product, but it doesn't include air so it can be difficult sometimes for people to take advantage. Most co-workers are nice and very dedicated to their jobs, much more dedicated than the owners are to the employees.

      Cons

      The company used to be a good place to work, but seems to be in a serious downward spiral. The owner makes irrational decisions with little thought to how they will effect the business or employees, then gets upset and screams at people when the decisions he made don't work. It's really effected moral, employees were screamed at in a company meeting that we need to be more positive, then were told we are laughing too...

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      Advice to Management

      It's disappointing to see the direction the company is going, we still have a great product but the company is no longer a good place to work. If you want things to improve you need to listen to some of the suggestions the employees have been making, and treat people with respect.

      Uniworld River Cruises2016-07-25
    • Helpful (1)

      "Great Environment and Benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Encino, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Uniworld River Cruises full-time for more than 8 years

      Pros

      Uniworld is my second home, the environment is safe , friendly and happy . Most of the employees have worked at Uniworld for 10 plus years because of the people that work for this company . I love the family atmosphere and the encouragement I get for growth. I have been to many extraordinary places and done some amazing things because of the great benefits that are offered , I feel pretty lucky to be doing what I like...

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      Cons

      I am not sure if this is a con, people don’t leave the company so it might be awhile before I can move up!

      Advice to Management

      I think management needs to do a better job spreading the word about our product, it really is exclusive and perhaps they want it to remain exclusive.

      Uniworld River Cruises2015-09-02
    • "Nice company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Encino, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Uniworld River Cruises

      Pros

      In an industry that is so dynamic and often chaotic, it is refreshing to work for a stable company where you are treated fairly as an individual and not considered a number. This is a relatively small company, and working here, I feel like a member of a family. The management team is very approachable here, there is ample room for career progression, and the work schedule is very good for this industry. I take incoming...

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      Cons

      This isn't really a con, but more of a wish that may be a little far-fetched. It'd be nice if they could offer the option of a four-day work week instead of five. And it'd be nice if employees who don't take their health insurance could get a portion paid back somehow a little bit. This was the case with some of my former employers.

      Uniworld River Cruises2015-09-03
    • Helpful (2)

      "Great Atmosphere!!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Uniworld River Cruises

      Pros

      I have been with Uniworld for over 10 years and have been in the travel industry for 25+ years. Uniworld is wonderful place to work. The atmosphere here is congenial and easy going. The president, Guy Young, walks around the office and talks to ALL of the employees almost every day and he always has a smile on his face. It starts from the top; you can feel the positive vibe throughout the company, not just in the Encino...

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      Cons

      It’s not so much a Con; this is more of a reality check. The competition in the River Cruise sector has increased in the past few years. It used to be easy to be on top in this industry, but now we have to band together as a team and focus on finding the right customer for our luxury product.

      Uniworld River Cruises2015-08-06
    Found 20 reviews