Uno Restaurants Reviews in Boston, MA | Glassdoor

Uno Restaurants Boston Reviews

Updated May 18, 2017
16 reviews

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Boston, MA

3.4
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
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Louie Psallidas
4 Ratings

16 Employee Reviews

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Pros
  • Great salaries, great people, great product (in 8 reviews)

  • good food, good work environment overall good experience (in 6 reviews)

Cons
  • Long hours sometimes; seem reactive to outside influences (in 13 reviews)

  • The UNOS I worked at rarely needed Host's, so we always got sent home early (in 5 reviews)

More Pros and Cons

  1. "."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Boston, MA
    Former Employee - Server in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Uno Restaurants part-time (More than a year)

    Pros

    great customer if you get to know them

    Cons

    depends on the days of the week

    Advice to Management

    .


  2. "Management Stealing From Me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Boston, MA
    Current Employee - Server in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Uno Restaurants full-time (Less than a year)

    Pros

    I actually like this job. It's easy, and I like my actual store managers.

    Cons

    Last week I worked mostly slow lunch shifts. As such, I made under under minimum wage. In cases like this, the employer is required to compensate the employee up to the level of the state minimum wage. When I received my paycheck, it showed that I had declared a large amount of cash tips, much larger than I actually made. I consulted my time sheet for the week, which I always save, and it showed quite a different number. The new, forged tips, increased my total compensation to a level that the restaurant would not be required to make up the difference.

    I will be filing a formal complaint with the State Attorney General's office.

    Advice to Management

    Maybe don't steal from your employees. Especially when you can't manage to keep staff in the first place.

  3. "10/10 would recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Boston, MA
    Current Employee - Server in Boston, MA
    Recommends
    Neutral Outlook

    I have been working at Uno Restaurants part-time (Less than a year)

    Pros

    Fun, Engaging, people oriented, and the managers care about how you are doing.

    Cons

    Working FOR people, not necessarily the best guests in the middle of tourist season.


  4. Helpful (1)

    "Assistant General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant General Manager in Boston, MA
    Current Employee - Assistant General Manager in Boston, MA
    Recommends
    Positive Outlook

    I have been working at Uno Restaurants full-time (More than 3 years)

    Pros

    Team environment; Company seems to listen to the managers; Good salary

    Cons

    Long hours sometimes; seem reactive to outside influences


  5. Helpful (1)

    "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Boston, MA
    Current Employee - Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uno Restaurants full-time

    Pros

    Love being part of a team that really tries to run a great restaurant every day. Company really seems to know where they're going. I've had great opportunities and my GM seems to really care about me getting developed. I can see myself becoming a general manager soon, really happy to be working at Uno.

    Cons

    Menu has many items from scratch and we make so much fresh every day sometimes keeping the menu perfect is a challenge. If you do not love food this isn't the place for you.

    Advice to Management

    Keep pushing and marketing us around our great menu, especially the deep dish pizza. A few more perks for us in the trenches managers! Lol


  6. "server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Boston, MA
    Former Employee - Server in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    the people you work with are great

    Cons

    just like any other server job - the side work sucks

    Advice to Management

    keep doing what youre doing


  7. Helpful (1)

    "Great Place to work and grow your career."

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Assistant General Manager in Boston, MA
    Current Employee - Assistant General Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Food, My GM helps me grow my career. Good Bonus. Positive recognition.
    Good work/life balance. I enjoying working at Uno becuase I feel like I am part of a winning team. Company invests back into the business thru remodels and technology which helps me grow sales.

    Cons

    Long hours at times, Insurance is a little price, but good.
    30 minute commute is a little to long for me. Highly competitive environment.

    Advice to Management

    Keep the focus on the guest experience. This is what this business is all about and Uno gets that.

  8. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Asistiant General Manager in Boston, MA
    Former Employee - Asistiant General Manager in Boston, MA
    Doesn't Recommend

    I worked at Uno Restaurants full-time (More than 3 years)

    Pros

    Starting as a server, UNO offered me with immediate management opportunities which I took. The training was fairly easy and was more about getting to understand day to day operations.

    Cons

    Constant change in the corporate philosophy, unstable hours, low pay, and no opportunity to grow above assistant general manager


  9. "Very good place to work on Weekends"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Boston, MA
    Former Employee - Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Uno Restaurants full-time (More than 3 years)

    Pros

    They recognize hard work by their employees and have a great benefit package that really helps out when sick. They constantly update and change the menus to keep up with the times

    Cons

    Long hours, you have to work a lot of weekends. Guests can be really annoying and sometimes if you don't have good cooks you can end up getting yelled at because the food takes too long to come out

    Advice to Management

    Listen to employees


  10. "Bottom line, not people, is all that matters"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Boston, MA
    Former Employee - Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Uno Restaurants full-time (More than 3 years)

    Pros

    Good, but tired brand
    Good, caring people in many positions

    Cons

    Don't care about people or their development
    Very long hours
    No mission or vision of where they're going
    Management really appears clueless
    Just an unhappy culture with no direction and no reason to believe it will get better

    Advice to Management

    Develop a vision and direction.
    Stop firing anybody and everybody who disagrees with you.


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