Uno Restaurants Reviews | Glassdoor

Uno Restaurants Reviews

Updated May 24, 2017
172 reviews

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172 Employee Reviews

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Pros
  • Great salaries, great people, great product (in 8 reviews)

  • good food, good work environment overall good experience (in 6 reviews)

Cons
  • Long hours sometimes; seem reactive to outside influences (in 12 reviews)

  • The UNOS I worked at rarely needed Host's, so we always got sent home early (in 5 reviews)

More Pros and Cons

  1. "Restaurant is failing but I loved my job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Poughkeepsie, NY
    Former Employee - Server in Poughkeepsie, NY
    Recommends
    Negative Outlook

    I worked at Uno Restaurants full-time (More than 3 years)

    Pros

    Great people, huge sections, laid back environment, fast pace.

    Cons

    The restaurant is failing, long waits for food, lack of communication between cooks and servers. Terrible cooks, high management turnover


  2. "I worked at multiple locations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Woodbridge, VA
    Former Employee - Server in Woodbridge, VA
    Recommends
    Positive Outlook

    I worked at Uno Restaurants full-time (More than 5 years)

    Pros

    Great management training program, employee benefits. I always felt like they truly care about their employees.

    Cons

    Older restaurants don't always get the updates to their facilities as quickly as they should.


  3. "pro's and cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Schenectady, NY
    Former Employee - Anonymous Employee in Schenectady, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Uno Restaurants (More than a year)

    Pros

    Good People to work with was great

    Cons

    The hours was not enough

    Advice to Management

    Keep Hiring the right people and treat them right


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good entry to field"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host in Rochester, NY
    Former Employee - Host in Rochester, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good hours, good pay, great team.

    Cons

    Sometimes the insider parties can be insane.


  6. "Area Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Director in Baltimore, MD
    Former Employee - Area Director in Baltimore, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Uno Restaurants full-time (More than 5 years)

    Pros

    Pay, benefits, teamwork and collabiration at all levels. Company had a work hard play hard mentality.

    Cons

    Upscaled the company at the beginning of the Bush recession, company has closed many locations.

    Advice to Management

    Stick to your roots, pizza.


  7. "Amazing people and company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Managing Partner in Yorktown, VA
    Former Employee - Managing Partner in Yorktown, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Uno Restaurants full-time (More than 10 years)

    Pros

    Great salaries, great people, great product. Loved the entire eighteen years I was there. Well organized, hospitality and employee focused.

    Cons

    Work life balance left something to be desired. Could use more staying power and commitment to their objectives and tactics.


  8. "10/10 would recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Boston, MA
    Current Employee - Server in Boston, MA
    Recommends
    Neutral Outlook

    I have been working at Uno Restaurants part-time (Less than a year)

    Pros

    Fun, Engaging, people oriented, and the managers care about how you are doing.

    Cons

    Working FOR people, not necessarily the best guests in the middle of tourist season.


  9. Helpful (2)

    "Poor Management and Owner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Modesto, CA
    Former Employee - Server in Modesto, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Uno Restaurants part-time (More than 3 years)

    Pros

    Decent business model/menu and great customers. Building inside is beautiful. Separate employee bathrooms a plus. Located in busy intersection where there is very little competition.

    Cons

    Poor Managers who have very little knowledge of what they are doing. Female manager drinks and parties with employees leading to favoritism and being grumpy due to being hung over . Friends and drinking buddies get all the shifts while those outside the party game get treated horribly. Training is non-existent and managers provide no support. One/two years ago management was top notch! All employees were treated equally with incentives and encouragement. With the sudden change in managers around Sept/Oct, this business is being run into the ground. Huge mistake. I'm referring to the Modesto, Ca location.

    Advice to Management

    You shouldn't have changed the dynamics of a successful team. They dismissed the manager who cared about the business and image of Uno's. Now, it's a joke. Unless drunk managers who party with employees and gossip non stop was what you wanted. I could no longer handle it. Uno's was no longer a comfortable, safe environment to work for. You fired the wrong manager.


  10. "Hostess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host/Hostess in Huntington, WV
    Former Employee - Host/Hostess in Huntington, WV
    Recommends
    Neutral Outlook

    I worked at Uno Restaurants part-time (More than a year)

    Pros

    The people were nice and management worked well with my schedule.

    Cons

    The UNOS I worked at rarely needed Host's, so we always got sent home early.


  11. "Waitress Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Waitress in Dickson City, PA
    Current Employee - Waitress in Dickson City, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Uno Restaurants part-time

    Pros

    Great environment. Works well with personal schedule.

    Cons

    Too much side work, takes at least an hour and a half + to get out at after being cut.


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