Uno Restaurants Reviews | Glassdoor

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Uno Restaurants Reviews

Updated December 18, 2017
187 reviews

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187 Employee Reviews

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Pros
  • Great salaries, great people, great product (in 8 reviews)

  • good food, good work environment overall good experience (in 6 reviews)

Cons
  • Long hours sometimes; seem reactive to outside influences (in 13 reviews)

  • For a "single" shift which could run anywhere from six to eight hours, you literally got no breaks (in 4 reviews)

More Pros and Cons

  1. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible schedule with some exceptions
    Great people
    Food discount

    Cons

    Forced to work weekends
    Had to use tiny screens to make customers review


  2. Helpful (1)

    "Terrible avoid at all costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Uno Restaurants full-time (More than 5 years)

    Pros

    I don't have any pros.

    Cons

    Managers that never follow through on what they told you they will do

    Advice to Management

    Value your people. Work with them. Help them, don't tell them you will and never follow through.

  3. Helpful (1)

    "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    I worked at Uno Restaurants part-time

    Pros

    Honestly nothing. Everything sucked.

    Cons

    Incompetent managers, the GM comes off as friendly, trustworthy at first but he's foolish too.
    My coworkers were incredibly mean to me and they talk back to managers which never resulted in disciplinary action.
    Sexual harassment constantly from the kitchen staff.
    Filthy location with rats.


  4. "Taking advantage of people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    More direct communication with managers than you get at most restaurants.

    Cons

    The company violates every labor law it can find, forcing the servers to perform the work of cooks for only $3.27 an hour. In addition, the expectations for customer satisfaction are so ridiculous that the slightest mistake is treated like the most egregious error.

    Advice to Management

    Give corporate an honest report of what is going on in the restaurant so that the vicious cycle is finally broken.


  5. "Not too good, Not too bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Hostess
    Former Employee - Hostess
    Recommends

    I worked at Uno Restaurants part-time (Less than a year)

    Pros

    My coworkers were very friendly as most waitresses are. People are very happy when they are on a date, with their family or just eating food in general so for the most part people enjoyed themselves. Seeing the kids that come in for parties or events is so nice. And we get half off the food that we buy from there.

    Cons

    My boss would use me to do tasks that were not at all in my job description (such as change light bulbs or scrub things down). Customers can be very rude and impatient. Also working near the bar during events meant a lot of uncomfortable attention from older men.

    Advice to Management

    Hostesses do a lot more work than people think we do, so treat them with respect and pay them better. We barely get any tips.


  6. "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host/Hostess in Forest Hills, NY
    Former Employee - Host/Hostess in Forest Hills, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Uno Restaurants part-time (Less than a year)

    Pros

    I got paid and I got free food sometimes

    Cons

    management was rude, treated us like we were disposable

    Advice to Management

    invest in your employees


  7. "Worked at Uno's while in college"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Milwaukee, WI
    Former Employee - Anonymous Employee in Milwaukee, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    It was on campus, the schedule was flexible, I liked the people I worked with, some opportunity to advance (shift manager), management was friendly.

    Cons

    Very poor pay. I would not have worked there unless I was a student and not needing to make a lot of money.

    Advice to Management

    If you want turnover to be lower, pay your employees more. If turnover is not an issue because most employees are college students anyway, then just keep the low pay I guess.

  8. Helpful (1)

    "Vary good and clean"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dishwasher in Phila, PA
    Former Employee - Dishwasher in Phila, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Uno Restaurants part-time (More than 8 years)

    Pros

    Hard worker always on time something need to be done get job done fast

    Cons

    The only challenges that you have are the ones that you make you can do anything you put your mind I have a strong work ethic I always like to say busy

    Advice to Management

    Always keep a positive attitude and a smile on your face you never know what a customer is going through you might make there whole day if get them to laugh and they will always come back


  9. "Bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great money, great people, as many hours as you want.

    Cons

    Long hours. Other than that, it was great.

    Advice to Management

    None.


  10. "Management Stealing From Me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Boston, MA
    Current Employee - Server in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Uno Restaurants full-time (Less than a year)

    Pros

    I actually like this job. It's easy, and I like my actual store managers.

    Cons

    Last week I worked mostly slow lunch shifts. As such, I made under under minimum wage. In cases like this, the employer is required to compensate the employee up to the level of the state minimum wage. When I received my paycheck, it showed that I had declared a large amount of cash tips, much larger than I actually made. I consulted my time sheet for the week, which I always save, and it showed quite a different number. The new, forged tips, increased my total compensation to a level that the restaurant would not be required to make up the difference.

    I will be filing a formal complaint with the State Attorney General's office.

    Advice to Management

    Maybe don't steal from your employees. Especially when you can't manage to keep staff in the first place.


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