Uno Restaurants Reviews | Glassdoor

Uno Restaurants Reviews

Updated May 31, 2017
173 reviews

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173 Employee Reviews

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Pros
  • Great salaries, great people, great product (in 8 reviews)

  • good food, good work environment overall good experience (in 6 reviews)

Cons
  • Long hours sometimes; seem reactive to outside influences (in 13 reviews)

  • The UNOS I worked at rarely needed Host's, so we always got sent home early (in 5 reviews)

More Pros and Cons

  1. "Exploitative at best"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Virginia Beach, VA
    Former Employee - Server in Virginia Beach, VA
    Doesn't Recommend

    I worked at Uno Restaurants (Less than a year)

    Pros

    You got paid weekly. but they held all your credit card tips to fund it. I frequently left work with less cash in my pocket than i went in with after tipping out bussers and bar tenders. The tips were horrible.

    Cons

    It was in a bad area with a terrible clientele. The management would alter our hours. I would work till 4am cleaning and they would change out time clocks to sign us out at 2 am. As a server I would regularly come in for a lunch shift and get pull off the floor and made to do food prep for hours without the opportunity to make tips.

    Advice to Management

    try not to break the law anymore then you have too and cut down on the exploitative practices.


  2. "Prep/dishwasher"

    Star Star Star Star Star
    Former Employee - Prep Cook in Utica, NY
    Former Employee - Prep Cook in Utica, NY

    I worked at Uno Restaurants (Less than a year)

    Pros

    great environment great co-workers great oppurtunity

    Cons

    Unorganized is all i can think of

  3. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wrentham, MA
    Current Employee - Anonymous Employee in Wrentham, MA
    Recommends
    Positive Outlook

    I have been working at Uno Restaurants part-time (More than a year)

    Pros

    easy sidework, no buster tip out, tip out based on liquor sales

    Cons

    no busser, low checks, and kitchen gets caught up

    Advice to Management

    no advice they do a really good job taking care of servers


  4. "Fun but can be stressful."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Langhorne, PA
    Former Employee - Server in Langhorne, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Uno Restaurants full-time (More than 3 years)

    Pros

    They have a fun staff and they focus on teamwork as a main goal. They want all of their guests to leave happy. Some management is irreplaceable and great to work with.

    Cons

    Not very busy lunches sometimes you would make less than $20 and still have side work and silverware. You have to tip the food runners,bartenders, and bussers on the weekends and you will only get a 3 table section on the busiest nights. They do that for customer service but its difficult to make good money if you're not a closing server. Management rotates too often. And they have many coupons available to the public and a great priced lunch deal that isn't so great to your pocket. Management can be young and too immature for the job.

    Advice to Management

    Trust qualified servers with bigger sections that have worked there a while. Make the silverware someone else's job, rolling 100 a night with side work is insane. You could be cut at 8 if its slow and be stuck there till 10 because the closer's are too busy covering the restaurant and can't check you out.


  5. Helpful (1)

    "assistant general manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant General Manager in San Juan, PR
    Former Employee - Assistant General Manager in San Juan, PR
    Recommends
    Negative Outlook

    I worked at Uno Restaurants full-time (More than 8 years)

    Pros

    Gained lots of knowledge working as a manager. Good training program.

    Cons

    Only one manager per shift for the entire restaurant in rush hours. Very little to none recognition of employee.

    Advice to Management

    A little employee recognition goes a long way.


  6. "hostess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Southport, IN
    Former Employee - Hostess in Southport, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Uno Restaurants (More than 3 years)

    Pros

    great team to work with. fun and friendly environment. tasks are fairly simple. good company to work for. paid well for only being in high school at the time.

    Cons

    overall there aren't many cons. the biggest con was a manager (mark). he gets in the way when trying to work. thinks he knows how to do your job better when he couldn't do his. he does not execute proper food regulations.

    Advice to Management

    get rid of mark.


  7. "First Job"

    Star Star Star Star Star
    Former Employee - Host/Hostess in Richmond, VA
    Former Employee - Host/Hostess in Richmond, VA
    Recommends

    I worked at Uno Restaurants part-time (More than 3 years)

    Pros

    -Discount on meals
    -Got raises throughout time working there
    -Got experience training other employees and hosting kids pizza parties
    -Pay not based on tipshare

    Cons

    -Typical restaurant atmosphere (cliques, drama, etc.)
    -Always changing dress code
    -Constantly changing menu offerings
    -High turnover rate

    Advice to Management

    -Don't get rid of menu items that customers like
    -Provide free bread with meals, customers don't like having free bread for some visits and not having free bread on other visits

  8. "Server"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    Pros

    If you were in the right location. You could make at least $150 in tips per shift and you always received a weekly check

    Cons

    A lot of the managers seemed to take advantage of their employees. Not really looking out for your welfare.

    Advice to Management

    Hire better managers for the locations. Being courteous to your staff goes a long way.


  9. "Bartender/Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server Trainer/Bartender in Syracuse, NY
    Former Employee - Server Trainer/Bartender in Syracuse, NY
    Recommends
    Neutral Outlook

    I worked at Uno Restaurants full-time (More than 10 years)

    Pros

    The food/menu and the coworkers! The Best of the Business

    Cons

    Working at an interurban mall location really sucks

    Advice to Management

    Keep your core satisfied & well sedated


  10. "Restaurant Manager"

    Star Star Star Star Star
    Former Employee - Restaurant Manager in Peabody, MA
    Former Employee - Restaurant Manager in Peabody, MA

    I worked at Uno Restaurants (More than a year)

    Pros

    Good development program and fun place to work.

    Cons

    low pay and long hours


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