Unum Reviews | Glassdoor

Unum Reviews

Updated August 10, 2017
99 reviews

Filter

Filter


3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Rick McKenney
0 Ratings

99 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Micro-management, unrealistic workloads, non-existant work-life balance (in 8 reviews)

  • Senior Management does NOT care about employees (in 11 reviews)

More Pros and Cons

  1. "Business Consulting Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Unum as an intern

    Pros

    Great Exposure to Corporate Environment, people are all very friendly and willing to help you whenever, very flexible hours, lots of autonomy and no micromanaging

    Cons

    company is slower in vibe since most employees are tenured, definitely not an "exciting" company vibe,


  2. "Unum Scholar"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Unum as an intern (Less than a year)

    Pros

    you can work during the school year

    Cons

    You do very basic work, nothing very challenging. When I tried to take on projects of my own I was told to get back to the simple task I was doing rather than innovating and trying to improve the processes around me. they were very set in their ways and not open to change as far as procedures went

  3. "Not fun anymore"

    StarStarStarStarStar
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I have been working at Unum full-time

    Pros

    Benefits are strong and PTO is very fair

    Cons

    Excessive work load, low morale

    Advice to Management

    Distribute work load better


  4. "CSR I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSR-1 in Portland, ME
    Former Employee - CSR-1 in Portland, ME
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Unum full-time (Less than a year)

    Pros

    benefits are fine I guess

    Cons

    micro-management needs to stop

    Advice to Management

    stop micro-managing


  5. Helpful (6)

    "What was once a great company has really gone downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Worcester, MA
    Former Employee - Anonymous Employee in Worcester, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Unum full-time

    Pros

    Excellent benefits, great people who really care, great location, covered parking, good room for advancement for mid/entry career level folks (not so much for Management/Director level)

    Cons

    Unum used to be a wonderful place to work. Management was truly invested in developing people, and you saw it in the way the people cared about their work. In recent years there has been a shift: do more with less. This isn't so surprising given the nature of corporate America these days, but Unum seemed so immune to it for so long. They now have an open work space environment (read: no privacy), every transaction is measured, scored and analyzed to see if there is a better, faster, more efficient way to do it, and people are tossed aside if they don't measure up, even if they've been with the company for 30+ years. I get it, as a Manager you have to manage the business the best & most efficient way you can - but as an employee and as a human, it really, really stinks. I am so glad that I left when I did.

    Advice to Management

    You have to do what you have to do, but I wish there was a better way to respect the incredible tenure of your staff while ushering in the wave of the future. Don't lose them, they are still valuable.


  6. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Unum full-time

    Pros

    Great benefits that start from the first day that you enter the company.

    Cons

    The work is stressful on the client-facing end. Not suited if you are impatient.

    Advice to Management

    Stop micro-managing your employees with all of the weekly audits.


  7. "Disability Benefit Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Unum full-time

    Pros

    Good work life balance, good pay, great benefits and staff appreciation events

    Cons

    No real upward mobility, overwhelming amount of claims to handle at one time, due to influx of claims, taking time off can be difficult.

    Advice to Management

    Giving employees half a days or Fridays and placing more emphasis on highlighting customer satisfaction.

  8. "Lots of opportunity for growth"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great pay, flexible scheduling for most positions

    Cons

    Cubicle farm, though they are incorporating agile workspaces


  9. Helpful (1)

    "Unum review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, ME
    Current Employee - Anonymous Employee in Portland, ME

    I have been working at Unum full-time

    Pros

    talented dedicated people, opportunity to move to different jobs

    Cons

    Given size of company hard to make changes due to complexity of systems and organization

    Advice to Management

    Experience is highly dependent upon manager. Some managers are not suited for role.


  10. "Good company to work for overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chattanooga, TN
    Current Employee - Anonymous Employee in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Unum full-time (More than a year)

    Pros

    Generous PTO time, decent benefits, laid back corporate atmosphere (okay to have visible tattoos, obviously dyed hair, etc. and jeans), very often promotes from within

    Cons

    pace of big/structural changes, bad for trying to maintain work life/balance in high-volume departments


Showing 99 of 458 reviews
Reset Filters