Unum Reviews | Glassdoor

Unum Reviews

Updated April 19, 2017
54 reviews

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54 Employee Reviews

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Pros
  • Most areas see the need to help employees with work-life balance (in 36 reviews)

  • Strong, healthy company with great benefits (in 49 reviews)

Cons
More Pros and Cons

  1. Helpful (4)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager National in Portland, ME
    Current Employee - Manager National in Portland, ME
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Unum (More than a year)

    Pros

    Stable, flexible, incognito, easy, fairly good people other than IT department

    Cons

    not challenged, bored, IT dept is useless for systems upgrades, fixes

    Advice to Management

    Stop worrying about how much expenses are for sticky pads and focus on improving the IT department to actually get work done.


  2. Helpful (4)

    "Becoming a less desirable place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Specialist in Portland, ME
    Former Employee - Client Service Specialist in Portland, ME
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Can learn a lot about the insurance industry at UNUM, fellow employees are supportive of other employees, even when they have their own heavy work loads.

    Cons

    UNUM drops on its ranking on the best places to work in Maine each year. UNUM for many years remained in the first or second place as best places to work for large companies in Maine, but has experienced a steady slide downwards on the list and now struggles to remain one the list. I spoke to HR at UNUM about this and they acknowledge that UNUM is struggling and is trying to manage its reviews the best it can. UNUM , like many big companies now, asks employees to manage very heavy volumes of work especially for the service areas and disability benefit payers. I have worked at UNUM for many years, and in my opinion, it is not as desirable a place to work as it was. Stress is a serious issue among the employees, but upper management, in my opinion is more interested in getting the highest production numbers it can from each employees, and hopes its employees will remain off stress disability.

    Advice to Management

    Upper management knows it drives its employees very hard for production, this will continue as long as the economic climate supports it.


  3. Helpful (2)

    "Coworkers great; unethical upper management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Worcester, MA
    Current Employee - Anonymous in Worcester, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Unum full-time (More than 10 years)

    Pros

    People are great to work with; some tools are very useful; great locations.

    Cons

    Upper management cares more about their own pockets than shareholders. Decisions affect management bonuses positively, stock value negatively. Be careful with this group.

    Advice to Management

    Do what you are supposed to do. Shareholders first, your pocket last.


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  5. Helpful (2)

    "Disappointing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FMLA Leave Specialist in Chattanooga, TN
    Current Employee - FMLA Leave Specialist in Chattanooga, TN
    Doesn't Recommend
    Negative Outlook

    I have been working at Unum full-time (More than 3 years)

    Pros

    Great Benefits. Insurance is top notch.

    Cons

    Corporate Drone Mentality. Don't work here if you're creative.


  6. Helpful (1)

    "Career opportunities are limited and senior management is out of touch."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glendale, CA
    Current Employee - Anonymous Employee in Glendale, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Unum full-time (More than 5 years)

    Pros

    Flexible work schedule. Work/Life Balance.

    Cons

    No room for growth! Limited career opportunities in Glendale. Senior management is out of touch.

    Advice to Management

    Listen to your people


  7. Helpful (3)

    "Unrealistic expectations with respect to work load. Working atmosphere is punitive."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Consultant in Glendale, CA
    Former Employee - Clinical Consultant in Glendale, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Unum full-time (More than 5 years)

    Pros

    PTO, health insurance and retirement options are decent.

    Cons

    Department managers are highly critical and offer little praise for a job well done. On an almost daily basis it is and was impossible to take breaks or a full lunch hour due to the unrealistic work load. My manager who has since been demoted operated from the CYA point of view and would throw anyone under the bus to save his skin.

    Advice to Management

    Unum has a low morale problem due to management's poor attitude. Work on supporting your team members, teaching where needed, and show appreciation for the hard work which is done on a daily basis.


  8. Helpful (3)

    "Extremely Political Organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Engineer in Chattanooga, TN
    Current Employee - IT Engineer in Chattanooga, TN
    Recommends
    Neutral Outlook

    I have been working at Unum full-time (More than 5 years)

    Pros

    The company from a business standpoint is great! The people are great to work with, the benefits are fantastic and the talent that is still available at Unum is significant.

    Cons

    Within the IT organization, the politics at the senior management level is Stunning. The problem is so deep that it is almost impossible to deliver on projects due to the opinionated mentality of the various groups. Many of the senor managers are not willing to collaborate or partner to deliver results. This must change in the company.

    Advice to Management

    Leadership should stay engaged - know what is going on in the company. Get rid of the politics, build into the performance plans -- focus on delivery, execution and helping deliver on Unum's bottom line. Build controls to prevent each group or departments self serving agendas.


  9. Helpful (2)

    "UNUM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intake Specialist in Portland, ME
    Former Employee - Intake Specialist in Portland, ME
    Doesn't Recommend
    Negative Outlook

    I worked at Unum full-time (More than 8 years)

    Pros

    Great benefits when I worked there. Some employees were friendly and I enjoyed the work I did while I was employed there.

    Cons

    Mean and nasty employees...very few nice people to work with over the many years I was there...most good people left here and there over time...and were often replaced by less thans.

    Advice to Management

    Recognize everyone's real contributions and do not project your own short comings back onto your employees.


  10. Helpful (1)

    "Too much work and too much stress"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Disability Benefit Specialist in Portland, ME
    Current Employee - Disability Benefit Specialist in Portland, ME
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Unum full-time (More than a year)

    Pros

    The pay is good and they do have a fairly in depth training program.

    Cons

    The job isn't really how they represent it and there is a large burnout ratio in new employees. They also tend to change everything around on a monthly basis.

    Advice to Management

    Get some stability and communicate more effectively what the job will be. Try to bridge the gap between the training room and the real job a bit better as everything seems to change on a day to day basis.


  11. Helpful (2)

    "Loved the company until the Provident takeover."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Boston, MA
    Current Employee - Sales Consultant in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Unum full-time (More than 10 years)

    Pros

    Good working conditions and excellent benefits and pay but you really work for them.

    Cons

    Company is restructuring and cutting back on customer service, as well as all other areas of the company. Constant pressure to bring in new business. Atmosphere is that any employee can be replaced if performance or sales slip. Sales employees sell all products (group/voluntary/individual) instead of being an expert in one line. At the end of each year, you expect another round of downsizing.

    Advice to Management

    Stop running the company like a fast-food restaurant. Bring back quality instead of focusing only on quantity. With this restructure, you are losing many loyal, knowledgeable, and experienced employees.


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