Unum Reviews | Glassdoor

Unum Reviews

Updated June 25, 2017
145 reviews

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145 Employee Reviews

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Pros
  • Most areas see the need to help employees with work-life balance (in 38 reviews)

  • Strong, healthy company with great benefits (in 54 reviews)

Cons
  • Micro-management, unrealistic workloads, non-existant work-life balance (in 8 reviews)

  • Senior Management does NOT care about employees (in 11 reviews)

More Pros and Cons

  1. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Manager in Atlanta, GA
    Current Employee - Client Manager in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at Unum full-time (More than 5 years)

    Pros

    Flexible, great people and team environment

    Cons

    Big learning curve- Takes a few years to actually make commission


  2. Helpful (3)

    "Corporate Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Consultant in Chattanooga, TN
    Former Employee - Financial Consultant in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Unum full-time

    Pros

    Good benefits package. If you want to grow within a corporation, this is a good place to be. Work your way up and learn a lot about the industry.

    Cons

    If you are not into the Corporate politics, this may not be the industry for you.

  3. "Great people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook

    I have been working at Unum full-time (More than 3 years)

    Pros

    Love the people I work with there

    Cons

    Can be a bit process driven at times


  4. Helpful (4)

    "(Mostly) great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, ME
    Former Employee - Anonymous Employee in Portland, ME
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Unum full-time (More than 10 years)

    Pros

    GREAT PEOPLE WORK THERE! Employees are incredible team members. The benefits, learning opportunities, potential for growth and development, and cafeteria are stellar too.

    Cons

    Senior Management does NOT care about employees. They ask for input to changes, claim to have open door policy but don't leverage feedback that's provided. Furthermore, if you're a senior leader or preferred employee, HR overlooks tangible indicators that you should be disciplined for poor performance or behavior. The Senior Management team has not mastered the art of balancing the goals of the company with the needs of its greatest assets (workforce).

    Advice to Management

    Stop trying to save a buck the easy way by eliminating positions. Be more creative in your investment strategies and remain focused on a few changes versus trying to accomplish many goals at once and not achieving success in most of them.


  5. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Apison, TN
    Current Employee - Manager in Apison, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Unum (More than a year)

    Pros

    Nice co-workers/people, Great benefits, lots of opportunities - these are the three best things about working at Unum.

    Cons

    While there is a sense of urgency for some things, system enhancements and speed of ideas being implemented is usually at a snails pace. In this day and age, Unum shouldn't still be using as many manual workarounds and dreaming about how to catch up technologically.


  6. "Great workplace culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Client Service Specialist in Chattanooga, TN
    Former Intern - Client Service Specialist in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Unum as an intern (Less than a year)

    Pros

    Horizontal management structure that is easy to access and approachable. The staff was really warm and welcoming and very willing to make sure that the onboarding process went smoothly.

    Cons

    Lack of a clear distinction between the authority of the functional managers and project/divisional managers.


  7. Helpful (1)

    "Great career place, but tough to advance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Benefits Specialist in Chattanooga, TN
    Former Employee - Financial Benefits Specialist in Chattanooga, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits! Which make sense, since their motto is "better benefits at work". As you can read in other reviews, the benefits are really what make it a great place to work.

    Also, the people overall are a pleasure to work with. As with any workplace, there are your typical negative nancy's, chatty cathy's, and other typical PITA employees, but overall, most folks walk around with smiles on their faces.

    Cons

    Unless you are excellent at kissing-bottom, good luck getting anywhere. I was not good at puckering up and it proved to keep me in the same position.
    If you don't know certain people, you will not advance.

    Advice to Management

    When you claim you want to "recruit from within" and "develop the talent you already have", you should do exactly that.
    Unum's salaries are not as high as other employers of equal size and even though they pay lots of money to send their employees back to school for degrees & certifications, it is not evident they're willing to cultivate their investment in their educated employees. I received a great deal of tuition assistance to get a degree, only to not advance. This is the ONLY reason I left - I could not get a position in the area I wanted - the area Unum paid to educate me.

  8. Helpful (2)

    "Disability Benefit Specialist"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Portland, ME
    Former Employee - Anonymous Employee in Portland, ME

    Pros

    Great benefits, flexible work hours, ability to work from home

    Cons

    Department not staffed to properly manage the high number of claims assigned to adjudicate.

    Advice to Management

    Na


  9. "Pretty good place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Client Data Specialist in Chattanooga, TN
    Current Intern - Client Data Specialist in Chattanooga, TN
    Recommends
    Neutral Outlook

    I have been working at Unum as an intern (More than a year)

    Pros

    Work force is getting younger with a more unique focus; Mostly everyone is a pleasant person here.

    Cons

    Hard to advance sometimes; Seem to get a ton of promises with little execution of these promises.


  10. "Benefit Counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Benefit Counselor in Atlanta, GA
    Former Employee - Benefit Counselor in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Unum part-time

    Pros

    You can accept or deny each work opportunity.

    Cons

    Little to no opportunities in the firs 5 months of the year.


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