Unum Reviews | Glassdoor

Unum Reviews

Updated October 13, 2017
446 reviews

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446 Employee Reviews

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Pros
Cons
  • Micro-management, unrealistic workloads, non-existant work-life balance (in 8 reviews)

  • Upper management is cheap and out of touch (in 12 reviews)

More Pros and Cons

  1. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Unum full-time

    Pros

    Great benefits that start from the first day that you enter the company.

    Cons

    The work is stressful on the client-facing end. Not suited if you are impatient.

    Advice to Management

    Stop micro-managing your employees with all of the weekly audits.


  2. "Sr. Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in New York, NY
    Current Employee - Senior Account Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Unum full-time (More than 10 years)

    Pros

    Culture, Diversity, Career Development Opportunities, Sense of Purpose, Work-Life Balance

    Cons

    There are no cons to working at Unum Group

  3. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Unum full-time

    Pros

    I was able to move up at my own pace. I started in the home office and ended my tenure at a sales office. They treat you well and benefits and pay are competitive.

    Cons

    Unum is a publicly traded company so change is a constant. If you don't like change it might not be a good fit.

    Advice to Management

    There are managers who micro-manage and do them I would advice not to do that. But every manager I had at Unum was superb and allowed me to excel at my own pace.


  4. "Marketing Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Consultant in San Diego, CA
    Current Employee - Marketing Consultant in San Diego, CA

    I have been working at Unum full-time (More than a year)

    Pros

    Great benefits and great people!
    Successful company with up-and-coming technology initiatives
    Always trying new processes to be better competitors in the industry

    Cons

    If you're not willing to relocate to the home office there is very little room for growth in the field offices
    "Old school" culture


  5. "Disability Benefit Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Unum full-time

    Pros

    Good work life balance, good pay, great benefits and staff appreciation events

    Cons

    No real upward mobility, overwhelming amount of claims to handle at one time, due to influx of claims, taking time off can be difficult.

    Advice to Management

    Giving employees half a days or Fridays and placing more emphasis on highlighting customer satisfaction.


  6. Helpful (4)

    "Great Team of Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, ME
    Former Employee - Anonymous Employee in Portland, ME
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Unum full-time (More than 10 years)

    Pros

    Well established and highly recognized company in the communities where they have significant operations as well as in the Employee Benefits market place. There are lots of great people working there who are a true joy to work with who always want to do a great job and deliver high quality results for the company.

    Cons

    They are challenged to figure out how to truly move forward to modernize the company behind the scenes. Lots of energy, great strategic ideas and plans that are poorly executed and usually never completed due to lack of patience and micromanaging teams of experts who feel like they're not listened to and feel not listened to.

    Advice to Management

    Management needs to set the vision and attainable goals while allowing the teams responsible for delivering on those results to self manage themselves without constant micro management by upper management.


  7. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Unum full-time

    Pros

    Strong commitment to customers and communities

    Cons

    Very structured corporate environment that does not focus on all areas

    Advice to Management

    Improvements to IT and Human Resources would go a very long way to help the workforce as a whole.

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriting Specialist in Portland, ME
    Current Employee - Underwriting Specialist in Portland, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Unum full-time (More than a year)

    Pros

    Flexible work schedules allow for potential 4 day weeks and work at home arrangements

    Cons

    Starting salary could be higher to better retain new employees


  9. "Stable Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I worked at Unum full-time (More than a year)

    Pros

    Great team of young professionals!

    Cons

    Repetitive tasks and toooo many systems to navigate through


  10. Helpful (2)

    "Ever changing enviornment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Consumerism
    Current Employee - Director, Consumerism
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Unum full-time (More than 10 years)

    Pros

    Great training, good development programs

    Cons

    Currently seem to be outsourcing wherever possible. Company tends to hire young high potential recent grads and forget about loyal long term employees looking for advancement.

    Advice to Management

    Don't forget your tenured employees!


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